Samsung
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Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Black - (2021)
Your style. Your health. Look good and feel great with your smart, new companion, Samsung Galaxy Watch4 Classic. Make a stylish statement with an iconic silhouette and stainless-steel casing, while your watch keeps you in tune with your health and pushes you to go further. Make the most of every run with advanced coaching and oxygen-level monitoring~ that help you exercise smarter while increasing endurance. Leave your phone behind while staying connected ~ call, text and stream music,all from your wrist with LTE connectivity. Galaxy Watch4 Classic is health evolved. 1Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. ~The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
Will watch faces and watch apps purchased from the Samsung Galaxy Store for a Gear S3 Frontier still work with the Galaxy Watch4?
Hi DigitalKnight. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Watch4 Classic. Please go to Google Play Store / Samsung Galaxy Store and check if APP is still available since their developers are managing the app's updates and compatibility. ^Charles
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 5G 128GB - Phantom Gray (T-Mobile)
With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.
Does this phone have finger print unlock ability
Hi Mslady,
Thank you for reaching out. I appreciate your inquiry regarding if the Galaxy S21 has a Fingerprint unlock feature. To answer your question, yes, it does have a Fingerprint scanner. Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account.
Please visit the user manual on Page 5, 36, and 37 for more information:
https://downloadcenter.samsung.com/content/UM/202201/20220128083813339/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267942
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. I appreciate your inquiry regarding if the Galaxy S21 has a Fingerprint unlock feature. To answer your question, yes, it does have a Fingerprint scanner. Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account.
Please visit the user manual on Page 5, 36, and 37 for more information:
https://downloadcenter.samsung.com/content/UM/202201/20220128083813339/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267942
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo Oven - Stainless Steel
This Samsung slide-in range is designed to fit seamlessly with your kitchen cabinets. Its intuitive programmable controls are built into the front, giving your cooktop a clean look.The oven features dual True Convection system and can be used either as a large single oven or split into two ovens with individual temperature controls.
Is Filler for back wall included with purchase
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry if the filer comes with this Samsung range upon purchase. We understand that this information may be essential for you. We're here to help.
As per checking, yes, it is included upon purchase.
For reference, attached is a link to the user manual containing additional information about the product, including the accessories that come with this Samsung range. See page 20.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267899
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if the filer comes with this Samsung range upon purchase. We understand that this information may be essential for you. We're here to help.
As per checking, yes, it is included upon purchase.
For reference, attached is a link to the user manual containing additional information about the product, including the accessories that come with this Samsung range. See page 20.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267899
-Angelica
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 30" Single Wall Oven with Flex Duo, Steam Cook and WiFi - Black Stainless Steel
The Samsung Single Wall Oven has steam cooking so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. Enjoy the comfort of Analog-Knobs combined with the advanced technology of a touch controlled digital display. The removable Smart Divider splits one oven into two, creating two independent temperature controls to cook multiple dishes simultaneously.
Is a power cord included?
Hi Homer,
Thank you for reaching out to know if the power cord includes in your oven. Yes, it is.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267888
^Rainly
Thank you for reaching out to know if the power cord includes in your oven. Yes, it is.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267888
^Rainly
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry - White
Advanced features such as Steam Sanitize+ eliminate 99.9% of germs and bacteria**, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.*
What part do I need to convert this gas dryer to LP gas? The dryer will be installed in our Colorado house with an altitude of 7600 feet
Hi mike.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry on what part do I need to convert this gas dryer to L.P. Regarding your concern, here are the details you need to consider.
Use only natural or L.P. (liquid propane) gases.
• The installation must be confirmed with local codes, or in the absence of local codes,
with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED
STATES), or with the natural gas and propane installation code, C.S.A. B149.1(for Canada).
• Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with L.P. (liquid propane) gas, a qualified service technician must convert it for safe and proper performance. (L.N.G. models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detailed information of the burner, open the door and check the rating label located on the door frame.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
• A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to
the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
• Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the
floor.
• Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible
for test gauge connection, must be installed immediately upstream of your dryer’s gas
supply connection.
• Your dryer must be disconnected from the gas supply pipe system during any pressure
testing of the system.
• Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10.
NOTE
• Your dryer uses an automatic ignition system to ignite the burner. There is no constant
burning pilot.
• Any pipe joint compound used must be resistant to the action of any liquefied
petroleum gas.
• As a courtesy, most local gas utilities will inspect a gas appliance installation.
Here is a link to your user manual for further assistance. Please go to pages 20 to 21
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144267881
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry on what part do I need to convert this gas dryer to L.P. Regarding your concern, here are the details you need to consider.
Use only natural or L.P. (liquid propane) gases.
• The installation must be confirmed with local codes, or in the absence of local codes,
with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED
STATES), or with the natural gas and propane installation code, C.S.A. B149.1(for Canada).
• Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with L.P. (liquid propane) gas, a qualified service technician must convert it for safe and proper performance. (L.N.G. models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detailed information of the burner, open the door and check the rating label located on the door frame.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
• A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to
the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
• Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the
floor.
• Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible
for test gauge connection, must be installed immediately upstream of your dryer’s gas
supply connection.
• Your dryer must be disconnected from the gas supply pipe system during any pressure
testing of the system.
• Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10.
NOTE
• Your dryer uses an automatic ignition system to ignite the burner. There is no constant
burning pilot.
• Any pipe joint compound used must be resistant to the action of any liquefied
petroleum gas.
• As a courtesy, most local gas utilities will inspect a gas appliance installation.
Here is a link to your user manual for further assistance. Please go to pages 20 to 21
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144267881
^Camille
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Gas Dryer with Sensor Dry - White
Advanced features, such as Sensor Dry, optimize cycle time and temperature to thoroughly dry without damaging your clothes. With 10 preset drying cycles, you can cover almost every drying need for your active family. Smart Care allows for easy troubleshooting from the convenience of your smartphone.
First time use and it blinks "Dryer" with arrow pointing to Cooling. Is that normal? Also, there's no heat felt in dryer. Lint drawer is clear and dryer vent was professionally cleaned days before dryer was used.
Hi RNG,
Thank you for reaching out and we hope you are in good health. We are saddened to know that your dryer has no heat even with the lint drawer and dryer vent being professionally cleaned.
There are several things to consider with your concern and one of which is that the dryer may have moved into the cool-down phase of the cycle.
I have included the user manual link below. Please click the link and turn to page 6. Number 16 item may answer your inquiry regarding blinking light on dryer with an arrow pointing to cooling and no heat may be felt.
https://downloadcenter.samsung.com/content/UM/202101/20210108101640674/DV5400_DC68-03784D-11_EN_MES.pdf
Please click on the link below if you still have issues with heating to resolve your concerns with your gas dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267882
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to know that your dryer has no heat even with the lint drawer and dryer vent being professionally cleaned.
There are several things to consider with your concern and one of which is that the dryer may have moved into the cool-down phase of the cycle.
I have included the user manual link below. Please click the link and turn to page 6. Number 16 item may answer your inquiry regarding blinking light on dryer with an arrow pointing to cooling and no heat may be felt.
https://downloadcenter.samsung.com/content/UM/202101/20210108101640674/DV5400_DC68-03784D-11_EN_MES.pdf
Please click on the link below if you still have issues with heating to resolve your concerns with your gas dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267882
Leo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 10.1" Galaxy Tab Active Pro - Tablet - Unlocked - 4GB RAM - 64GB Storage - Android - Black
Stand up to real-world challenges with the Galaxy Tab Active Pro, a rugged tablet designed to withstand harsh conditions and equipped with the latest digital workflow tools to maximize your team's productivity. It's ideal for industries like asset management, retail, transportation, manufacturing, field service and public safety.
Is what year of assembly
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - 10.1" Galaxy Tab Active Pro. Looking at the details available, the device was released last June 2011. ^Charles
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Electric Self-Cleaning Slide-In Range with Convection - Stainless Steel
Cook to your heart's content. The spacious interior of this Samsung range has enough room for multiple dishes. Plus, this oven self-cleans and steam cleans, so you can sit back, relax, and enjoy every meal.
is it 110v or 220v
Hi mark,
Thank you for reaching out regarding the voltage of your washer. You must use a 3-wire or 4-wire, single-phase A.C. 208Y/120 Volt or 240/120 Volt, 60-hertz electrical system.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267852
^Rainly
Thank you for reaching out regarding the voltage of your washer. You must use a 3-wire or 4-wire, single-phase A.C. 208Y/120 Volt or 240/120 Volt, 60-hertz electrical system.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267852
^Rainly
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
How long can it go before having to recharge
Hi Danny,
Thank you for reaching out. I appreciate your time regarding the battery lifespan of the Galaxy Watch 4. To answer your question, the average run time of the watch is 40 hours before recharging it, but it still depends on your usage, such as the running background apps.
You may visit our website under the "Compare Models" section for your reference:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R860NZKAXAA
You may also visit this link about the reduced battery life on your Samsung smartwatch:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Here's another link to keep your smartwatch running in top shape. Please toggle to the "Increase battery life" section for some steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267843
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. I appreciate your time regarding the battery lifespan of the Galaxy Watch 4. To answer your question, the average run time of the watch is 40 hours before recharging it, but it still depends on your usage, such as the running background apps.
You may visit our website under the "Compare Models" section for your reference:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R860NZKAXAA
You may also visit this link about the reduced battery life on your Samsung smartwatch:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Here's another link to keep your smartwatch running in top shape. Please toggle to the "Increase battery life" section for some steps:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267843
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
Depth for installing in an island?
I am thinking of installing this range in a kitchen island. How deep does the island need to be (front to back) to leave enough room to install this range? I.e., what is the total depth of the range, including all hoses or lines in the back? Thank you!
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry about how deep the island needs to be to have enough room to install this Samsung range. We understand that this information may be essential for you. We're here to help.
Per checking, for island installation, maintain 2-1/2" minimum from cutout to back edge of the countertop and 4" minimum from cutout to side edges of the countertop.
For reference, attached is a link to the installation guide, which you may check anytime.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267755
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry about how deep the island needs to be to have enough room to install this Samsung range. We understand that this information may be essential for you. We're here to help.
Per checking, for island installation, maintain 2-1/2" minimum from cutout to back edge of the countertop and 4" minimum from cutout to side edges of the countertop.
For reference, attached is a link to the installation guide, which you may check anytime.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267755
-Angelica
4 years, 7 months ago
by
Posted by:
Samsung