Samsung
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- Answer Count73564
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- First AnswerApril 24, 2013
- Last AnswerAugust 11, 2026
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Samsung - 55" Class QN85A Neo QLED 4K UHD Smart Tizen TV (2021)
The QN85A upgrades your home entertainment experience with super charged 4K, an anti-glare screen, and an ultra-high contrast picture. These Advanced-Premium Samsung models feature a breakthrough matrix of Quantum Mini LEDs that focus light precisely where needed for breathtaking contrast. With the QN85A, our most advanced Samsung 4K TV processor powers Next-Gen Gaming capabilities, a new generation of apps, and sound that moves with the onscreen action. And with HDR10+, colors are adjusted scene-by-scene to enhance what you watch.
2 questions, why does the tv goes dim at times and then returns? Second question, why does the tv give a popping noise?
new55inchtv - The expansion and contraction of the TV's outer casing may cause a popping noise and does not indicate a product malfunction; please know your TV is safe to use. Your TV's ECO sensor automatically adjusts the brightness level according to the ambient light level. If the ECO Sensor has adjusted the screen’s brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness. You can also disable these features for steady brightness setting. You can disable Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to: Settings > General > Power and Energy Saving > and adjusting the Brightness Optimization, Brightness Reduction, and Motion Lighting. ^Gina
4 years, 5 months ago
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Posted by:
Samsung
Samsung - Galaxy Tab A8 10.5" 32GB - Wi-Fi - Pink Gold
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
can I install the cash app from google play store on this device?
Hi. Thank you for the interesting question. If you can see the "cash app" on the Google Play Store using the Galaxy Tab A8, it means the app is available to be downloaded and installed on the device. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 75" Class QN900A Series Neo QLED 8K UHD Smart Tizen TV (2021)
The TV of tomorrow is here today. The QN900A Series QLED 8K TV is Samsung~s best of the best ~ and it shows. Once you see it, there~s no going back.
Anybody having trouble getting this TV to recognize your Fios One cable box? I just get a blinking screen with spinning dots or a blank screen. So far Verizon and Samsung have not resolved it. Tried all the standard resets, new cables, etc. Ideas?
Hi EdNJ - I'm sorry to hear you're experiencing difficulties connecting your QN900A to your FiOS box. So that we can better troubleshoot towards a solution, please do call Samsung Support again at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 5 months ago
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Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
I'm looking for a replacement water filter. My previous filter has "A6203" labeled on it. I cannot however find this model # on any filters to purchase. Which filter do I need?
Images for this Question
(click to see full-size image)
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry about which filter you need. We understand that this may be essential for you. We're here to help.
Based on the water filter you provided with the model number HAF-CIN/EXP, it fits with several Samsung refrigerators.
Attached is the link for the compatible Samsung refrigerator models, which you can check anytime to see if it fits with the refrigerator you have.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144200041
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry about which filter you need. We understand that this may be essential for you. We're here to help.
Based on the water filter you provided with the model number HAF-CIN/EXP, it fits with several Samsung refrigerators.
Attached is the link for the compatible Samsung refrigerator models, which you can check anytime to see if it fits with the refrigerator you have.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144200041
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 Standing Case - Ultra Clear
The Samsung Galaxy S22 Ultra Clear Standing Cover is an easy-to-hold, clear case that protects your phone without sacrificing style. It combines edge to edge TPU protection with minimal bulkiness to show off the most of your phone~s design. Transparent rear design to preserve the natural look of your phone. Kickstand with your choice of viewing angles that folds flat into back cover.
Is it matte finish? Or shiny?
Hi LokiPoki. I appreciate your interest in the Galaxy S22 Ultra Clear Standing Case. The case is shiny in contrast with the matte finish of the S22. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and AI Smart Dial - Brushed Black
Samsung~s new Smart Dial dryer uses AI power to learn and recommend your favorite drying cycles and displays them first for quick access in a simplified, easy to use control panel. Also, with Super Speed Dry you can dry a full load of laundry in just 30 minutes.
does the SM GAS DRY DVG45A6400V come with a dry rack?
Hello Jay,
Thank you for reaching out. I understand you want to know if the gas dryer comes with a rack dry. We would like to help with this.
As per checking, the model number DVG45A6400V comes with a rack dry.
I am providing you with this link https://downloadcenter.samsung.com/content/UM/202107/20210720031129782/DV8600A_DV8800_SimpleUX_DC68-04179B-02_EN_CFR_MES_Final_Version.pdf for the user's manual. Just go to page 39 for the steps on how to use the drying rack.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144200021.
-Noraina
Thank you for reaching out. I understand you want to know if the gas dryer comes with a rack dry. We would like to help with this.
As per checking, the model number DVG45A6400V comes with a rack dry.
I am providing you with this link https://downloadcenter.samsung.com/content/UM/202107/20210720031129782/DV8600A_DV8800_SimpleUX_DC68-04179B-02_EN_CFR_MES_Final_Version.pdf for the user's manual. Just go to page 39 for the steps on how to use the drying rack.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144200021.
-Noraina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
The new Samsung Front Control Slide-in Electric Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
how do you operate convection mode NE63T8311SS
Hi NICK47.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant on how to use the convection mode. Regarding your concern, there are two types of convection mode this would be for baking and roasting. I will be sharing with you the link to your user manual on where to check this. Please go to pages 33 to 34
https://downloadcenter.samsung.com/content/UM/202103/20210322170025699/NE63T831_AA_DG68-01211A-04_EN-MES-CFR_210315.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144200012
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant on how to use the convection mode. Regarding your concern, there are two types of convection mode this would be for baking and roasting. I will be sharing with you the link to your user manual on where to check this. Please go to pages 33 to 34
https://downloadcenter.samsung.com/content/UM/202103/20210322170025699/NE63T831_AA_DG68-01211A-04_EN-MES-CFR_210315.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144200012
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 Ultra 256GB - Burgundy (Verizon)
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
What is the tradein for a Note 10+; working with no blemishes.
Hi Ken!
Thank you for reaching out to us. We appreciate your interest in knowing the trade-in for Note10+ to Galaxy S22 Ultra. The trade-in value is determined by the model and the condition of the device, so I am not able to verify the exact trade-in amount at this time. The amount could be UP TO $700 enhanced trade-in value on Samsung.com, depending on the model and the condition of your trade-in device.
For more detailed information about Samsung Trade-in Program, you may visit our website under "FAQs" or under the "Choose your trade-in device" section: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UDREVZW.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144199986
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the trade-in for Note10+ to Galaxy S22 Ultra. The trade-in value is determined by the model and the condition of the device, so I am not able to verify the exact trade-in amount at this time. The amount could be UP TO $700 enhanced trade-in value on Samsung.com, depending on the model and the condition of your trade-in device.
For more detailed information about Samsung Trade-in Program, you may visit our website under "FAQs" or under the "Choose your trade-in device" section: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UDREVZW.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144199986
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
The whisper-quiet 39dBA Samsung dishwasher with linear wash technology has a one-of-its-kind sliding spray bar that moves in linear motion to provide corner-to-corner coverage for complete cleaning. Whisper-quiet wash cycles allow you to run the dishwasher any time of the day. The AutoRelease door opens automatically to circulate air and help improve drying performance.
How much water does the 1hr cycle use?
Hi denise,
Thank for you inquiring about how much water does the 1hr cycle use?
To answer your question here are some supporting links.
Dishwasher water supply requirement.
https://www.samsung.com/us/support/answer/ANS00080767/
Dishwasher cycles, option, and settings
Samsung dishwasher cycles, options, and settings
Reference number: 1144199988
Thank you for choosing Samsung,
^Ross
Thank for you inquiring about how much water does the 1hr cycle use?
To answer your question here are some supporting links.
Dishwasher water supply requirement.
https://www.samsung.com/us/support/answer/ANS00080767/
Dishwasher cycles, option, and settings
Samsung dishwasher cycles, options, and settings
Reference number: 1144199988
Thank you for choosing Samsung,
^Ross
4 years, 5 months ago
by
Posted by:
Samsung
Balance work and play with this Samsung Galaxy Active2 smartwatch. Automatic activity tracking with heart rate and sleep monitoring helps you stay mindful of your fitness goals, and LTE connectivity supports hands-free calls and high-speed Internet access. The Super AMOLED display and touch bezel of this Samsung Galaxy Active2 smartwatch enables intuitive operation.
Are these watches are a seizure tracker?
Hi Disney93. I see you have some questions about your Galaxy Watch Active2. As for your inquiry, We do have an emergency call feature for the watch. Please click on the link to learn more.
use your Samsung smartwatch in an emergency
https://www.samsung.com/us/support/answer/ANS00078032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number:
Have a great day.
^Charles
use your Samsung smartwatch in an emergency
https://www.samsung.com/us/support/answer/ANS00078032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number:
Have a great day.
^Charles
4 years, 5 months ago
by
Posted by:
Samsung