Samsung
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- Answer Count73601
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- First AnswerApril 24, 2013
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Samsung - 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial, Air Fry & Wi-Fi Fingerprint Resistant - Stainless Steel
The Samsung Flex Duo Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
The screen has gone out in the top oven so I can't set time, temperature, or date. I unplugged it for 60 seconds and plugged it back in, still nothing. the bottom oven is fine. Have I missed anything? is there something I can do before I call for service
Hi Denise! We would like to speak with you directly about the issues you're experiencing, to help determine the best solution for you. Please reference ticket number 1143622105, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - White
Elevate the look of your kitchen with Samsung~s new Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
Does this range come with the Air Fry Basket? Or can it be purchased with the range? I have seen some comments that others were disappointed that this option WAS NOT available.
Hi there DrHS! Thank you so much for asking about this. This model does not list an air fry tray as one of the included accessories. However, you can always find additional parts and accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
What is the compatible dryer?
I'm so glad you asked, TC! This washer actually has two versions of a compatible dryer. The electric model is: DVE50R5200W/A3; and the gas model is: DVG50R5200W/A3. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Dual Ice Maker - Stainless Steel
Smart counter depth 4-Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.
Is there a water reservoir that canbe filled manually rather than using a water line. We use bottled water for drinking. I refer to this article that says some ref have that option. https://www.hunker.com/12440638/why-does-a-refrigerator-need-a-water-line
Hi there MarkInWdst! Thanks so much for asking. Currently Samsung refrigerators offer a variety of water dispensing options. Many models have an external water dispenser, while some have an internal dispenser. This model offers the "Auto Fill Pitcher" that sits inside the refrigerator. However, all of the options we currently have available are designed for use with a water line, and do not have a way to manually fill the reservoirs. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and Super Speed - Champagne
Samsung's 4.5 cu. ft. capacity front-load washer featuring Super Speed allows you to wash a full load of laundry in just 30 minutes, without sacrificing cleaning performance. With Bixby enabled Wi-Fi connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone. With Steam cleaning, you can eliminate stains without the need to pretreat. Bring inspiration to your laundry room with beautiful designer colors, including Samsung's new champagne finish.
Does the motor have a 10 year warranty on this model?
Thanks so much for asking, Ruiz! The short answer is yes, the motor of this model does have a 10 year warranty. For more details, I can provide this link (https://bit.ly/3xXXU7O) to the full terms and conditions of the manufacturer warranty for this model. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
Should I leave peak demand on or off?
Excellent question! The primary function of the Peak Demand feature is to monitor energy prices and demand information from your utility company. It then sends notifications to the refrigerator to run high energy consuming tasks during off peak times when electricity costs and demands are lower. You can learn more about this and other smart features beginning on page 41 of the user manual (https://bit.ly/3gimOsR). ^Jecca
4 years, 11 months ago
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Samsung
Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Sprint)
With Galaxy S21+ 5G for Sprint, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21+, made for the epic in every day.
Do the new Samsung phones have hearing aid controls, like IPhones?
Hello, Dan. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
4 years, 11 months ago
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Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (Sprint)
A foldable display and informative cover screen put the old school flip phone to shame. With Flex Mode functionality, you can take hands-free selfies, group pics and videos with the sound of your voice . With our strongest aluminum frame ever and an IPX8 water-resistant rating, Galaxy Z Flip3 5G is engineered to play as hard as you do and always ready for your big moves.
Does it have a expandable memory slot?
That is a great question! The Galaxy Z Flip3 5G does not have a memory card slot. Thank you for asking this question. ^Kayla
4 years, 11 months ago
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Samsung
Assess your general health with this Samsung Galaxy Watch Active2 Bluetooth smartwatch. Performance tracking in sports such as running, cycling and rowing helps you improve your exercise routines and set realistic goals. This Samsung Galaxy Watch Active2 Bluetooth smartwatch automatically monitors sleep and analyzes the quality to provide insights to help you achieve a more restful slumber.
Is there a manufacturer warranty?
Yes, Jay! A brand new Galaxy Watch Active2 does come with a 1-year manufacturer's warranty. Thank you for taking the time to ask this question. ^Kayla
4 years, 11 months ago
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Samsung
Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2021)
Your style. Your health. Look good and feel great with your smart, new companion, Samsung Galaxy Watch4 Classic. Make a stylish statement with an iconic silhouette and stainless-steel casing, while your watch keeps you in tune with your health and pushes you to go further. Make the most of every run with advanced coaching and oxygen-level monitoring~ that help you exercise smarter while increasing endurance. Leave your phone behind while staying connected ~ call, text and stream music all from your wrist with LTE connectivity. Galaxy Watch4 Classic is health evolved. 1Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. ~The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
Will it track steps even if I push a cart in a mega store?
Yes, JulsJ. The Galaxy Watch4 is able to measure your steps. Thank you four asking this question. ^Kayla
4 years, 11 months ago
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Samsung