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April 24, 2013
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August 13, 2026
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Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

My new refrigerator ice maker is not making ice. The water is connected. Is there anything on the refrigerator that needs to be turned on?

Hi Joyce! There are actually a few things that could cause the ice maker to stop producing ice. But not to worry, this link (https://bit.ly/3m9JH5j) can walk you through some very easy to follow steps to resolve this. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless steel

The Samsung dishwasher features digital touch controls that make it easy to select functions with a gentle touch. The upper rack is height adjustable so that it can easily accommodate dishes of various shapes and sizes. The interior door is made of stainless steel that's more durable and hygienic.

why does the rinse aid door keep opening? i keep adding liquid when it opens

Hey bobosan! I have this link (https://bit.ly/3g9dtnd) to the user manual for this model. Page 18 has detailed instructions on using the rinse aid dispenser. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 7.4 Cu. Ft. Gas Dryer with Steam and Sensor Dry - Black Stainless Steel

Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes. With 12 preset drying cycles, you can cover almost every drying need for your active family.

How do I get Samsung to remedy. Worst dryer ever, The motor started on fire and filled my lower house up with smoke. It was only 16 months old. Repair man said it should last 10 years. 10 emails and calls later no response. Can anyone help!!!

Hello, and thank you so much for bringing this to our attention. We are sorry to hear about your experience, and would love the opportunity to help get this resolved for you. Please reference ticket number 1143611500, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 30" Built-In Gas Cooktop with WiFi and Dual Power Brass Burner - Stainless Steel

This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.

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Is there a replacement part # for the Face plate bezel? I need to replace the original one as it looks bad, is it easy to install?

Hello there! I can provide this link (https://bit.ly/3CQhYwJ) to the faceplate cover for this model on our parts website. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.

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can this be used inside a pan that washer sits in to shut off water if there is a leak?

Excellent question! The main thing to consider when using a drip pan for your washer is the leveling. Often times using a pan under the washer (or pedestal) can make it difficult to properly level the unit, which can cause issues when in use. The other thing to note is that depending on the height of the lip of your pan, you may be unable to open the pedestal drawer fully. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and Super Speed - White

Samsung's 4.5 cu. ft. capacity front-load washer featuring Super Speed allows you to wash a full load of laundry in just 30 minutes, without sacrificing cleaning performance. With Bixby enabled Wi-Fi connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone. With Steam cleaning, you can eliminate stains without the need to pretreat.

what side does the dryer open and what side of the washer open too. thanks so much

Thanks so much for asking, CHristina! For this model, as you are facing the washer the hinge of the door will be on the left hand side, and the opening to the right. As for the dryer, currently all Samsung dryer doors can be reversed to open from either direction. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash - Brushed Black

Samsung~s Smart Dial Front Load Washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy-to-use control panel. It has an extra-large 5.0 cu. ft. capacity, features OptiWash that senses soil levels to improve cleaning, and features CleanGuard antimicrobial technology that helps keep the inside of the drum smelling fresh and for added protection of high touch surfaces.**Antimicrobial treatment does not protect users or other items against bacteria, viruses and other disease organisms.

Can you 'switch off' the detergent auto dispense system? Love the feature but would like the option to switch to baby detergent every once in a while to avoid harsh chemicals and fragrance for the baby stuff...

Hi there Allan! That is an excellent question! To help with this, I have this link (https://bit.ly/37PfQa1) to the user manual for this model. Page 31 shows the separate auto detergent, and manual detergent compartments. According to page 45, you can disable the auto detergent feature from the options menu. You'll need to select "Dose Per Wash", and then select the "off" option. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White

Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.

Where do I add color safe bleach?

I'm happy to help with this, Jane! First, here's a link (https://bit.ly/3iQJRwA) to the user manual for this model. Page 14 has a diagram of all the parts of the washer, with the bleach compartment labelled as number 5. Additionally, page 32 has information on how and when to use this. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 75" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)

Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.

Does this Samsung Slim Mount https://www.samsung.com/au/tv-accessories/slim-fit-wall-mount-2021-wmn-a50eb-xy/ work with this TV? THanks!

Hi Trentmart! Yes, the Slim Fit Wall Mount is compatible with the 75" Q60A. ^Tim

4 years, 11 months ago

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Samsung

Samsung - 50" Class Q60A Series QLED 4K UHD Smart Tizen TV

Enter a world saturated with color and sharpened to refreshing clarity, all of it made possible through the power of Quantum Dot technology

Is this Bluetooth compatible like for hearing aids

Hi! You can absolutely connect Bluetooth compatible hearing aids or other devices to the TV. You can even use the Multi-Output Audio feature to use both TV speakers and Bluetooth headsets simultaneously if you have viewers who want two different volume levels
^Tim

4 years, 11 months ago

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Samsung