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April 24, 2013
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October 27, 2026
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Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel

Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.

Hot surface indicator has stayed on for about 6 months now. Just found out left rear burner is warm despite being off (not noticed until today). The burner was used a couple of days ago and works fine. What is causing it to stay warm?

Hi Sassy! We're sorry to hear you're experiencing these issues with your range. We would love to speak with you directly to determine the best resolution for you. Please reference ticket number 1143664771, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.

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How do you adjust the middle shelf? I can’t pull it out completely because it doesn’t fit between the doors

Hey there Jess! I have this link (https://bit.ly/3gVgUy9) that I believe will help you. It has step by step instructions on how to safely and properly remove any of the shelves in your refrigerator. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

This sleek, yet spacious, over-the-range microwave looks beautiful in any kitchen. Its large display is brightly lit with a clean, ice-blue color for elegance and easy reading. This stainless steel microwave features intuitive controls and a variety of auto cook presets that save you time while preparing meals. It even features an Eco Mode that reduces energy consumption so you can save money, too.

How do you connect the hood vent to the microwave? Do you just use foil tape?

Great question, McSanch! To answer this, I have this link (https://bit.ly/2Ymf4Qv) to the installation manual for this model. Page 11 begins the section on connecting the ventilation system. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - Flex Duo 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-in Dual Fuel Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

Hi there. I'm interested in buying this model but would need to convert it to liquid propane (LP). Will this decrease the BTUs on each burner? If so, by how much?

Thanks so much for asking, hiker! Converting this model to LP (liquid propane) does not affect the power/BTU ratings of the burners. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 28 Cu. Ft. French Door Refrigerator with CoolSelect Pantry - Stainless Steel

A full-depth refrigerator that is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.

How much space do you need for the bottom freezer door to open? I have an island.

I'm so glad you asked! This link (https://bit.ly/3mTxu59) will take you to the user manual for this model. Page 19 has in depth diagrams showing all the spacing dimensions you'll need, including with the doors and drawer open. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.

What size are the 5 burners?

I'm happy to help with this, SC! First, here is a link (https://bit.ly/3yIv3ES) to the user manual for this model. Page 23 has a very helpful diagram showing the sizes, and wattage of each burner. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Samsung's Family Hub side-by-side large capacity refrigerator is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

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Does this model comes equipped with built in Alexa and not just limited to Bixby?

Thanks so much for asking, PhanTom! The Family Hub model refrigerators primarily connect with the Samsung SmartThings app. However, they can also be connected to Bixby or Alexa. For more information on connecting this model to other smart devices, I recommend reaching out to our dedicated SmartThings team at 866-813-2404. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel

Extra-large capacity Smart 4-Door French Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.

Can you put a gallon of milk on the door?

Hi Dave! I'm happy to report that this model is listed as having "gallon door bins", which have been tested and rated to hold a full size gallon of milk. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 6.3 cu. ft. Front Control Slide-in Electric Convection Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel

The Samsung front control slide-in electric range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

Can the Convection fan be turned off or a normal bake option....convection cooking requires a complete modification of baking instructions...for a standard range?

It sure does, Dmoney! This model has both a "Bake" and a "Convection Bake" option, allowing you to choose either option each time you cook. ^Jecca

5 years, 1 month ago

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Samsung

Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel

Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.

Does this model have a forced defrost option like other models?? My ice maker keeps freezing causing it to not make ice.

Hi tbella! This model does have an automatic defrost cycle that is designed to prevent ice and frost build up. However, I would also like to provide this link (https://bit.ly/3jBL3UJ) that I believe will help you with the issues you are currently experiencing with your ice maker. ^Jecca

5 years, 1 month ago

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Samsung