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- Answer Count73564
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- First AnswerApril 24, 2013
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Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking with your stove simple and fun.
If the power goes out, can you still use the burners and oven?
I'm so glad you asked, Dave! The oven will require electricity to operate as it uses the control panel to set the temperature. However, the cooktop burners can be lit manually. In fact, we've even included instructions on page 17 of the manual (https://bit.ly/3ffbEVz) on how to do this safely. ^Jecca
5 years, 2 months ago
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Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
Is the Air Fry cooking setting different than the Convection setting? How are they different in terms how the cooking/heating is done?
What a great question, Frankie! The Air Fry feature is ideal for cooking crispy foods like french fries, chicken wings, and breaded vegetables. You can also use less oil than normal methods (or no oil at all), which makes it a healthier alternative to regular deep frying. The convection baking uses a fan to circulate the oven’s heat evenly and continuously within the oven. This improved heat distribution allows for a more even cooking. For more details about these features, I'm providing this link (https://bit.ly/2Tjzo2n) to the user manual for this model. Pages 33 and 35 discuss the convection baking and air fry features respectively. ^Jecca
5 years, 2 months ago
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Samsung
Samsung - 5.9 cu. ft. Convection Freestanding Electric Range - Stainless Steel
Stainless steel cooktop design and die-cast knobs for a modern look. Fan Convection distributes heat throughout the oven faster and more evenly, saving more time than traditional ovens. The large oven interior capacity can easily accommodate a big roast, multiple casserole dishes or several racks of cookies for the holidays.
Can the cooktop be replaced
Hi there Shirley68! If the cooktop needs to be replaced, Samsung recommends having a licensed professional perform the repair to prevent damage or injury. I can provide this link (https://bit.ly/3vk0dS1) that you can use to locate an authorized service center in your area to help with this. ^Jecca
5 years, 2 months ago
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Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Range - Stainless Steel
The Samsung 5.8 cu. ft. freestanding gas range offers very large capacity that can easily accomodate a very large roast and a powerful and flexible cooktop that cooks faster with 5 specialized burners, including a 17K BTU power burner and a 5K simmer burner.
This has started taking forever to reach oven temperature, it was so fast originally and it is not that old. Do I have a dudd??
Hi Vick! I can definitely imagine how frustrating this is for you. I have this link (https://bit.ly/2QRF6Ys) that I believe can help. It has detailed information on what to do if the oven is not heating properly. ^Jecca
5 years, 2 months ago
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Samsung
Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
A counter-depth refrigerator that is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.
how do you change the water filter?
I've got just what you need, tamp! This link (https://bit.ly/3oPvERG) has everything you need to know about how and when to change the water filter. It even has a section on resetting the filter indicator light! ^Jecca
5 years, 2 months ago
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Samsung
Samsung - 28 Cu. Ft. French Door Refrigerator with CoolSelect Pantry - Stainless Steel
A full-depth refrigerator that is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.
Is the ice maker part of the filtered water circuit? Or is it unfiltered?
Excellent question, Raymond! Yes, the ice maker uses filtered water to make the ice. The water filter installs close to the beginning of the refrigerators internal water line, before the dispenser and the ice maker. This means both the dispenser and the ice maker use the same filtered water. ^Jecca
5 years, 2 months ago
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Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
My product is less than a year old and it is already not heating anything up, at all. I have already tried the power level and also making sure it wasn’t on ‘demo’ mode. Am I missing something?
We're happy to help with this, Amylynn88! It sounds like you've checked the most common causes of the microwave not heating. Here's a link (https://bit.ly/2QTnbRc) to our complete troubleshooting guide for this issue, just in case there's something you missed. However, we're happy to speak with you about other options if that does not help. Just reference ticket number 1143345554, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
5 years, 2 months ago
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Samsung
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with its large 2.1cu. ft. capacity, accommodating even your biggest dishes. The Glass Control panel provides a seamless, integrated look, ensuring all design elements will match in your kitchen. Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch-resistant and easy to clean interior, making everyday maintenance simple.
Hello, I only have 15” 12/16 in height from my top cabinet to my backsplash. Will I be able to fit this microwave?
I'm happy to help with this, Nicolas! I have this link (https://bit.ly/3fJP7zd) to the installation manual for this model. Page 7 has a handy guide with all the spacing dimensions you'll need for proper installation. ^Jecca
5 years, 2 months ago
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Samsung
Samsung - 55" Class Q60A Series QLED 4K UHD Smart Tizen TV
Enter a world saturated with color and sharpened to refreshing clarity, all of it made possible through the power of Quantum Dot technology
can the 55 inch tv be put on a tv lift?
Hi there! You can mount the 55" Q60A on any universal TV Lift that supports a VESA Pattern of 200mm x 200mm. ^Gina
5 years, 2 months ago
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Samsung
Samsung - HW-Q950A 11.1.4ch Sound bar with Dolby Atmos - Black
Breakthrough innovation with True 11.1.4ch sound.
Will all of the features work with my 2020 Q90 TV? Space Fit reads it will only work with 2021 models :( Also, are the rear speakers "true wireless" or do they wire to a hub which runs wireless to the main box like the 850A? This thing probably rocks!!
Hi LetsG0Os! Thank you for inquiring about our brand-new 2021 HW-Q950A Soundbar. SpaceFit Sound is only compatible with 2021 Samsung QLED TVs, but you will still be able to enjoy features like Q-Symphony, Active Voice Amplifier, and Adaptive Sound! The HW-Q950A also features Auto EQ Technology (new to 2021), which uses a microphone mounted in the subwoofer to detect and correct low-frequency response peaks caused by the room dimensions and the subwoofer location. Great news - the SWA-9500S Rear Kit included with the Q950A Soundbar no longer requires a receiver module! The rear speakers will require a power source - that is the only cable you will need to connect to them. ^Gina
5 years, 2 months ago
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Samsung