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    April 24, 2013
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 Samsung - SmartThings Hub - White
Samsung - SmartThings Hub - White
Connect wirelessly with a wide range of smart devices and make them work together.
 

Do I need to install all the apps for all my lights (different brands) in order for the Samsung Smart Things Hub to work or will it operate them on its own?

Hello! Most compatible devices link directly into the SmartThings Hub within the SmartThings App. You can confirm which devices are compatible here -- https://www.smartthings.com/products. If you have additional questions, please feel free to reach out directly to our SmartThings team at 1-866-813-2404 or support@smartthings.com. Thank you for considering SmartThings! ~Samsung Brand Ambassador
5 years, 7 months ago
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Samsung
 
 Samsung - SmartThings Hub - White
Samsung - SmartThings Hub - White
Connect wirelessly with a wide range of smart devices and make them work together.
 

Does this become part of and extend my Smartthings mesh network?

Great question, Kevin! The SmartThings Hub is not designed to expand the SmartThings WiFi Mesh network. You would want an additional SmartThings WiFi Mesh Router in order to expand your current network. Thank you! ~Samsung Brand Ambassador
5 years, 7 months ago
by
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Samsung
 
 Samsung - SmartThings Wi-Fi Smart Plug - White
Samsung - SmartThings Wi-Fi Smart Plug - White
Control your small appliances from a smartphone by plugging it into this Samsung SmartThings Wi-Fi smart plug. Compatibility with Alexa and Google Assistant enables seamless voice control. This Samsung SmartThings Wi-Fi smart plug lets you trigger lights to automatically turn on and off, and it extends the range of your devices when plugged into a wall outlet.
 

Can you set a timer for these to automatically turn things off or on like a light?

Great question, Matt! There are several options within the SmartThings App for automated controls of the Smart Plug, including a timer. Within the new SmartThings App, you also have access to energy consumption and a power meter. If you have questions, or need assistance, please feel free to reach out directly to our SmartThings team at 1-866-813-2404 or support@smartthings.com. Thank you for considering SmartThings! ~Samsung Brand Ambassador
5 years, 7 months ago
by
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Samsung
 
 Samsung - Multipurpose Sensor - White
Samsung - Multipurpose Sensor - White
Help protect your home and family with this Samsung multipurpose sensor. Receive alerts if doors or windows are opened unexpectedly. Set lights and other connected devices to turn on and off as people come and go.
 

I just purchased and installed this along with the hub. I can't figure out how to get it to set off an alarm sound or even a vibration on my phone when the door is opened.

Hello! You can create an automation in the SmartThings App to set up customized alerts for the Multipurpose Sensor. The steps for creating an automation can be found on our Support page here -- https://support.smartthings.com/hc/en-us/articles/115002056383. If you have questions, or need additional assistance, please reach out directly to our dedicated SmartThings team at 1-866-813-2404 or support@smartthings.com. Thank you! ~Samsung Brand Ambassador
5 years, 7 months ago
by
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Samsung
 
 Samsung - Water Leak Sensor - White
Samsung - Water Leak Sensor - White
Keep pumps and pipes in check with this Samsung SmartThings water leak sensor. It sends notifications to your smartphone when excess water is detected, and its audible alert lets you know when there's unwanted presence of moisture. Place this Samsung SmartThings water leak sensor near your sump pump to detect pump failure.
 

can these be used outside in a valve box or under a house?

Great question, dtk55! The Water Leak Sensor is designed for indoor use only. Thank you! ~Samsung Brand Ambassador
5 years, 7 months ago
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Samsung
 
This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
 

Is this pedestal compatible with the Samsung flexwash?

Hey StC! This link (https://bit.ly/2qRdh56) lists out all the models that are compatible with this pedestal. ^Jecca
5 years, 7 months ago
by
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Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
 

If I don’t want to hook up the ice maker can I also remove the tray for more space? Or use the tray as another drawer? I’m concerned about it taking up a lot of room of wasted space and we don’t want to use it.

Hey Dino! The ice bucket, where the ice is stored can be removed, however, the ice maker where the ice is produced cannot be removed. ^Jecca
5 years, 7 months ago
by
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Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
 

Can you pull out the drawers to clean under them? We have a Samsung now and my biggest issue is that it takes and engineering degree to remove the drawers to clean under them and even then they break trying to force them out per the "instructions".

Thanks for asking, MeggyG! The drawers are removable, and I have this link (https://bit.ly/2Xp3C25) to steps on how to remove each of the drawers. ^Jecca
5 years, 7 months ago
by
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Samsung
 
 Samsung - 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam
Samsung - 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam
Harness the power of foam and steam. This Samsung washer lets you fit more clothes inside, finishes cycles faster, and achieves a total clean. Plus, the tub keeps balanced while spinning, so you can enjoy a calm and quiet house while the machine is running.
 

Is there a setting for the size of the load? Do I need to run a regular cycle to wash a single laundy item?

Great question, Derek! This washer has many different settings, not only for load size, but also load types as well. I'm providing this link (https://bit.ly/32OBKoZ) for additional information on the cycles and features of the washer. ^Jecca
5 years, 7 months ago
by
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Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range
Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range
Cooking capacity, convenience, and effectiveness come together in this stainless steel range. With a generous 5.8 cubic feet of gas oven space, it features fan convection for faster, more even cooking. The stove offers five specialized burners in multiple shapes and sizes for the ultimate in flexibility and a stovetop griddle customized to fit the center oval burner.
 

Do you place the griddle on top of the center grate? Or does it replace the center grate? Can you provide any pictures with the griddle in place? Also in one picture it looked like a grate was designed for a wok. Is that an option?

Great question, Cruiser! The user manual for this model (https://bit.ly/374YIeT) has lots of information on the proper way to use the griddle beginning on page 26. ^Jecca
5 years, 7 months ago
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Samsung