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April 24, 2013
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Samsung - 9W Wireless Charger Pad - White

Power up your smartphone without a USB cable when you use this Samsung wireless charger pad. The round design fits next to your computer or on a nightstand, while the built-in fan and vents keep this device running cool even when it's in use. With a built-in indicator, this Samsung wireless charger pad lets you know when power is being sent to your device.

I got this and it isn't working on my phone. Is it compatible with Galaxy A20?

Hello Jax, thanks for asking! This charger is Qi compatible meaning any Qi-certified products can take advantage of it. ^Elizabeth

5 years, 7 months ago

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Samsung

Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

Fill up the fridge with all your favorites from the farmer’s market, bulk store, or local grocery. This Samsung refrigerator has the space to store ingredients for all the ways you like to eat, and keep them cool, crisp, and fresh until mealtimes.

Our Samsung side by side model# RS25J500DSR/AA not freezing or cooling at all. Unplugged for 30 sec to reset now the freezer is 27 degrees and the fridge is still warm. Days before it was making very loud noises! The food is ruined! What is the problem???

I'd like to help with this Ktina! Follow this link (https://bit.ly/32GsRxO) for access to what steps to take when the refrigerator is not cooling properly. ^Jecca

5 years, 7 months ago

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Samsung

Samsung - Laundry Pedestal - Platinum Stainless

Samsung WE357AP Laundry Pedestal - for Dryer, Washer - 15.4" Height - Platinum

Is this pedistal compatible with dryer model # DV42H5400, 5200 & 5000

Hi Emily! Here's a link to a complete list of compatible models for this pedestal: https://bit.ly/2XbnYvh. ^Jecca

5 years, 7 months ago

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Samsung

Samsung - 5.4 Cu. Ft. 12-Cycle Top-Loading Washer with Steam.

Samsung Top-Loading Washer with Steam: Samsung's new 5.4 cu. ft. large-capacity top-load washer helps you fit more in every load and cut down on laundry time, leaving more time for you. Featuring Super Speed technology, you can now wash a full 8-lb. load of laundry in just 36 minutes without sacrificing cleaning performance. With steam cleaning, this washer provides powerful stain removal while still being gentle on clothing.

Is this electric?

Hey Susi! Yes, this washer is electric. ^Jecca

5 years, 7 months ago

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Samsung

Samsung - Chef Collection 23.5 Cu. Ft. 4-Door Flex French Door Built-In Refrigerator - Custom Panel Ready

The Chef Collection 4-door Flex built-in refrigerator features an integrated flush mount, counter height, panel ready design that seamlessly blends in with existing cabinetry and aligns perfectly with countertops. To finalize your refrigerator, you can customize your refrigerator panel to match your cabinets or choose between the matte black stainless and stainless steel panel kit. The elegant interior design features chef pantry drawer that allows you to set 3 different temperatures and framed LED lighting so you can easily see everything in your refrigerator. This built-in refrigerator also feature an internal camera that allows you to view what's inside your refrigerator, directly from your smartphone device.

What temp presets are available for the pantry drawer?

Great question, CeeJay! The ChefPantry has 3 presets: Deli - around 37 °F (3 °C), Beverage - around 33 °F (1 °C), and Fish/Meat - around 29 °F (-1 °C). ^Jecca

5 years, 7 months ago

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Samsung

Samsung - Laundry Pedestal - Platinum Stainless

Samsung WE357AP Laundry Pedestal - for Dryer, Washer - 15.4" Height - Platinum

Would WE357A8W/XAA work with this pedestal?

Hi there! Here is a link to the full compatible products page for this pedestal: https://bit.ly/2QhP3f0. ^Jecca

5 years, 7 months ago

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Samsung

AT&T Prepaid - Samsung Galaxy J2 Dash with 16GB Memory Prepaid Cell Phone - Black

Enjoy enhanced connectivity with this Samsung J2 Dash smartphone. The 5-inch TFT display delivers clear images, while the Exynos 7570 processor and 2GB RAM ensure responsive performance. An 8MP rear camera lets you take quality photos, and 16GB of storage accommodates plenty of files. This Samsung J2 Dash smartphone has a 2600 mAh battery for long standby and talk time.

Hi, can you tell me how to increase the volume on this phone? Thanks.

Hello Amy, great question! There are two volume keys on the upper left hand side of the device to turn the volume up or down. Please follow this link (https://www.samsung.com/us/support/owners/product/galaxy-j2-dash-att) to review the user manual. ^Elizabeth

5 years, 7 months ago

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Samsung

Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel - Rose Gold

Streamline your digital life with this 42mm Samsung Galaxy Watch. Its built-in Samsung Flow app provides seamless syncing with your smart devices, keeping you mobile, productive and notified with alerts about activities on your schedule. This 5ATM-rated Samsung Galaxy Watch has 4GB of internal storage for app downloads and software upgrades.

In order to call without phone nearby does the LTE watch type have to be with hooked up with a certain carrier, or could I use my current Metro PCS carrier?

Hello Kimmy, thanks for asking! You will need to activate service for your watch through the same carrier as your mobile phone. Don't worry, AT&T, Sprint, T-Mobile, and Verizon all offer plans for the LTE versions of Galaxy Watch. Plans and connection method may vary depending on the carrier. ^Elizabeth

5 years, 7 months ago

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Samsung

Samsung - Galaxy Buds True Wireless Earbud Headphones

Upgrade your audio entertainment with these Samsung Galaxy Buds True Wireless Earbud Headphones. Optimized drivers offer enveloping bass and a wide range of sounds, while Bluetooth technology makes for convenient wireless connectivity. These Samsung Galaxy Buds earbuds feature adaptive dual microphones that help enhance speech clarity regardless of surrounding noises and an ergonomic, compact design for exceptional comfort and portability.

Are these compatible with the Samsung Chrome laptop ?

Hello Camz, that's a really good question! These earbuds can be used with a smartphone and tablet running Android 5.0 or higher & RAM 1.5GB above or iOS. Automatic sync and Ambient Aware Mode are only available for Android; iOS users can use Voice Command/Siri. ^Elizabeth

5 years, 7 months ago

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Samsung

Samsung - SmartThings Hub - White

Connect wirelessly with a wide range of smart devices and make them work together.

Can you connect Phillips Hue bulbs directly to this.

Hello! You can verify which Philips Hue bulbs are supported by SmartThings here -- https://www.smartthings.com/products. Philips Hue bulbs do require a Philips Hue bridge in order to connect. Thank you for considering SmartThings! ~Samsung Brand Ambassador

5 years, 8 months ago

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Samsung