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  • Answer Count
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    34,011
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    April 24, 2013
  • Last Answer
    November 16, 2024
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Samsung's Answers
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 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 40" Class (40" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN40JU6500FXZA LED Smart 4K Ultra HD TV: This TV's 4K Ultra HD screen displays entertainment at 4x the resolution of Full HD for stunning clarity. Smart TV features let you stream videos and music, surf the Internet, download apps and more.
 

Google Play

Do I need to buy additional support to use Google Play on this television (for example, the Chromecast media flash drive), or is Google Play included in Samsung's apps?
For Chromecast connectivity, the Chromecast player would need to be connected.

The Smart TV features offer a lot of features and content options already, although some additional services or connectivity options may be available with the Chromecast.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class (31-1/2&quot; Diag.) - LED - 1080p - HDTV
Samsung - 32" Class (31-1/2" Diag.) - LED - 1080p - HDTV
Samsung UN32J5003EFXZA/AFXZA/BFXZA LED HDTV: TV shows and movies are displayed in a wide spectrum of colors and with clear, sharp 1080p resolution. Plus, the screen can be viewed in bright or dark rooms, letting you place it just about anywhere.
 

cables

What type of cables are best to hook up the t.v. to the cable box and a vcr and what order is the hook up i.e. existing cable from wall to, etc.
Thanks for your imput
Cables from best to least:

HDMI
Component (RGB)
Composite (Yellow AV)

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 4 Series 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
4 Series 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Enjoy an immersive cinematic experience with this Samsung 4 Series HT-J4500/ZA home theater system. To build a complete 3D home theater system, you'll also need a 3D TV, 3D glasses designed for the TV and a high-speed HDMI cable.
 

are speaker wires attached, or can i add lenth?

what type of speaker connections is there, can I add speaker wire for speaker placement?
There is a proprietary connection on the side that connects to the to the Blu-Ray system, but the speaker side will allow you to add some length.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
This Samsung 5 Series HT-J5500/ZA Blu-ray home theater system includes 5 satellite speakers and a passive subwoofer. To build a complete 3D home theater system, you'll also need a 3D TV, 3D glasses designed for the TV and a high-speed HDMI cable.
 

How to hear sound from all 5 speakers?

I tried to play the audio from following list of sources,

1. Ethernet Connection
2. USB
3. Bluetooth
4. Digital In

But it is not playing audio in all of the five speaker except digital in even the audio contains 5.1 channel. I never tried the dvd/bd yet. Also in sound settings the Digital Output is set to PCM and it is grayed out. What setting i need to do in order play sounds in all speaker from all sources?
Without more information, it's difficult to determine why you're not getting a 5,1 signal.
T
Often times, 5.1 channels utilize the rear speakers rarely, . If you're getting the voices from the center channel and the music and sound effects from the left and right, your system is working properly.

It might be best to have a Best Buy Geek Squad Agent take look at your system. They have a great network of people who can help you get the most out of your system, and come to you to do it.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class (31-1/2&quot; Diag.) - LED - 720p - HDTV
Samsung - 32" Class (31-1/2" Diag.) - LED - 720p - HDTV
Samsung UN32EH4003FXZA LED HDTV: Enjoy your favorite movies with a crisp, clear picture on this Samsung LED HDTV's 720p display. Wide Color Enhancer Plus delivers rich, vibrant hues, while ConnectShare Movie technology makes it easy to play back photos, music and videos from compatible USB devices.
 

Please list all items that come with TV. Example: Power Cord, Stand, Remote, screws, instruction booklet. Anything else?

Please list all items that come with TV. Example: Power Cord, Remote, Stand, six screws, instruction booklet....Is there anything else?
Those are included in the box, including batteries for the remote control.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Samsung UN40H5203AFXZA LED HDTV: This Samsung HDTV's 1080p display and Clear Motion Rate 120 produce detailed, clear images. Stream TV shows and movies easily with access to media via the Smart TV capability and built-in Wi-Fi.
 

how do I connect to NetFlix on this TV?

The best way is to launch the Netflix App in the Smart TV platform, and enter your account information when prompted.

If you need more help with entering your information, please reach out to the Best Buy Geek Squad agents for more information.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - S Action Mouse - Black
Samsung - S Action Mouse - Black
Easily multitask on your Samsung Galaxy Note Pro or Galaxy Tab Pro with this Samsung S Action ET-MP900DBEGUJ mouse that features a Blue Trace sensor and 1600 dpi sensitivity for precise control. Bluetooth technology offers easy connectivity.
 

Will this mouse work on a Samsung Smart TV?

It will depend if the Samsung TV has a Bluetooth option. This information can be found in the manual, or if you'd like, please repost the entire question with your model number and we'll be happy to confirm.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Samsung UN40H5203AFXZA LED HDTV: This Samsung HDTV's 1080p display and Clear Motion Rate 120 produce detailed, clear images. Stream TV shows and movies easily with access to media via the Smart TV capability and built-in Wi-Fi.
 

Is this tv cable card read (dcr)?

pdaddy636,

This model does not have the CableCard input.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 40" Class (40" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN40JU6500FXZA LED Smart 4K Ultra HD TV: This TV's 4K Ultra HD screen displays entertainment at 4x the resolution of Full HD for stunning clarity. Smart TV features let you stream videos and music, surf the Internet, download apps and more.
 

can i attach a bracket to hold my cable box to sit on top?

We don't recommend attaching a cable box to the actual television. It's best to either place it below or separately on a shelf or wall inlet.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 48&quot; Class (47.6&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 48" Class (47.6" Diag.) - LED - 1080p - Smart - HDTV
Only at Best BuySamsung UN48J6300AFXZA LED Smart HD TV: This Smart TV lets you stream your favorite movies and TV shows, surf the Internet, download apps and more in the comfort of your living room.
 

Web browser

Some smart TV's have a web browser listed and some don't. how do I browse the web without a browser?
Warren,

If a web browser is not available on the television, it may not be possible to use the TV as the web browser. You may be able to connect or mirror a tablet or laptop to your TV as an option.

As for this model, a browser is included.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 5 months ago
by
Posted by: 
Samsung