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    April 24, 2013
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 Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer
Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer
Samsung's Top Load Washer with 5.0 cu. ft. capacity allows for larger loads so you can spend less time doing laundry. Vibration Reduction Technology keeps loads balanced and quiet even at high speeds, while Self Clean keeps your laundry drum fresh and odor-free, so it's ready for the next wash..
 

Can you use pod instead of liquid detergent.

Great question, Kat! Yes, pods are compatible with this washer. ^Jecca
6 years, 5 months ago
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Posted by: 
Samsung
 
 Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.
 

What kind of cooktop lighting is available? Is it LED, or expensive Halogen bulbs? Does it have night light mode? Does the vent function turn on manual or automatic. I was reading a Whirlpool model I was interested in turns on by itself.

Hello NodSanFrancisco. This microwave has a cooktop/night light feature that can be turned on high, low, or off. According to page 64 of the User Manual, this bulb is a 40 watt
incandescent bulb. While the vent fan can be turned on manually, it will also automatically turn on if the microwave senses too much heat. ^Jecca
6 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Class up your cooking space.
 

The two lights under the unit what size bulb are these or model number for the part

I checked the User Manual, and page 20 has full detailed information on how to replace the cooktop/night light and the oven light. You can use this link (https://bit.ly/2Lo4Vb8) to download a copy of the manual if needed. ^Jecca
6 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range
Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range
Add this versatile gas range to your kitchen and enjoy cooking your favorite dishes. Bake cookies and cakes with the ease of the efficient convection system, and prepare delicious breakfasts and more on the stovetop griddle.
 

Are the burner grates dishwasher safe or do they need to be washed by hand?

We appreciate the inquiry, Ellen. The following link has everything you need to know about cleaning the cooktop. - https://bit.ly/2Qaq6zB
^Jecca
6 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.5 Cu. Ft. 8-Cycle Fingerprint Resistant Front-Loading Washer
Samsung - 4.5 Cu. Ft. 8-Cycle Fingerprint Resistant Front-Loading Washer
Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.
 

Does it have a soak cycle?

Excellent question, Katie37! This model does not have a designated "soak" cycle. However, it does have a pause function you can use to soak clothes. ^Jecca
6 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-cleaning Freestanding Gas Convection Range
Samsung - 5.8 Cu. Ft. Self-cleaning Freestanding Gas Convection Range
The Samsung 5.8 cu. ft. True Convection with illuminated knobs freestanding gas range offers blue LED illuminated knobs with a powerful and flexible cooktop that cooks faster with five specialized burners including 18K and 16K BTU power burners and a 5K simmer burner. True Convection, using a heated fan system, distributes heat throughout the oven faster and more evenly, saving more time than traditional ovens.
 

Hi my new range was delivered Friday and I love it! Just one small issue..... does the entire back control panel luminate or just the small center part where the clock is? The words are really hard unless I turn on a light.

Great question, Tammy! While having the entire back panel light up is a fantastic idea, this model only has the display section of the panel illuminated. ^Jecca
6 years, 5 months ago
by
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Samsung
 
 Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
Samsung French door refrigerator: Organize your favorite fresh and frozen foods in this French door refrigerator, which offers a CoolSelect pantry with separate temperature controls to ensure customizable storage. LED lighting in the fresh-food and freezer sections helps you quickly find what you need.
 

We are missing a part.. the tempersture and the ice/water dispensor are not working. Who can tell us the name and show us a picture from the part that we should order to make it work? The model is RF263BEAESL

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Hello Helpwanted. Check out the following link to learn what steps to take for the issues you're experiencing right now. - https://bit.ly/2rqm9vE
^Jecca
6 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.
 

The top of my oven cracked when I was cooking on it. It popped like it had been hit with something but nothing hit it. I later saw a large crack across the entire top. Can it be replaced?

While the glass on the cooktop is able to be replaced, it would need to be done by a licensed professional. I suggest using the following link to locate a servicer near you. - https://www.samsung.com/us/support/service/locations/
^Jecca
6 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless steel
Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless steel
The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.
 

does the filter saying stay on the screan, or is there a way to reset it.

Thanks for asking, tinkerbell! According to page 10 of the User Manual, to remove the filter message, touch
the number 0 when the microwave is in standby mode, or
access the Options menu. ^Jecca
6 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black stainless steel
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black stainless steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
 

We see that the 1LC1 and LC1 error code appears to be a recurring issue for some users. We too have been getting the run-around from Samsung when it appears to be a manufacturing defect or product design flaw. Has anyone received a true solution?

I'd like to help with this RedwoodPete. The following link has some detailed information on what causes different error codes as well as possible solutions. - https://bit.ly/2PMP3on ^Jecca
6 years, 5 months ago
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Posted by: 
Samsung