Hi there! I'm sorry you're having issues connecting your Q80T and HW-Q60T Soundbar to Q-Symphony. So that we can better assist you, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Gina