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    April 24, 2013
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 Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles - White
Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles - White
With 8 preset cycles and 4 temperature settings, this Samsung DV40J3000EW electric dryer offers the versatility needed to provide ideal drying levels for clothing, bedding and more. Noise-reduction technology helps ensure quiet performance.
 

How do you turn off the music/sound? I have the washer machine and it has a button on it but dryer does not.

Hi there Cilla. This dryer does not have the option to turn the sound on/off. ^Jecca
6 years, 6 months ago
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Samsung
 
 Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black stainless steel
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black stainless steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
 

Can the washer door be switched around? In a previous questions it was stated the dryer door could indeed be switched so hoping the washer can as well?

Good question, J! You are correct, the dryer doors are able to be reversed, however, to prevent possible leaking, the washer doors cannot be reversed. ^Jecca
6 years, 6 months ago
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Samsung
 
 Samsung - 30&quot; Wide, 22 cu. ft. French Door Fingerprint Resistant Refrigerator - Black stainless steel
Samsung - 30" Wide, 22 cu. ft. French Door Fingerprint Resistant Refrigerator - Black stainless steel
This sleek and roomy Samsung refrigerator has everything you need to organize your groceries. Keep produce fresh in the humidity-controlled crispers, use the gallon door bins to store beverages and condiments, and freeze items fast in the lower freezer drawer.
 

Where can I order a replacement door shelf for this refrigerator?

Great question, Joninorm! You can order replacement parts at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
6 years, 6 months ago
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Samsung
 
 Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
 

I just purchased this 30 inch refrigerator and so far not bad but I was reading the manuel and it said the filter is not included is that true because I didn't do install and didn't think to ask my installer?

Thanks for asking, TRAVISRPS. You can purchase filters at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
6 years, 6 months ago
by
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Samsung
 
 Samsung - 4.5 Cu. Ft. 8-Cycle Fingerprint Resistant Front-Loading Washer
Samsung - 4.5 Cu. Ft. 8-Cycle Fingerprint Resistant Front-Loading Washer
Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.
 

My washer leaks a small amount with every wash. Anyone else have this issue?

Hello! We'd like to help you have a less leaky experience. I would recommend checking this link (https://bit.ly/2OhtmLp) for some steps you can take if your washer is leaking. ^Jecca
6 years, 6 months ago
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Samsung
 
 Samsung - Linear Wash 24&quot; Top Control Tall Tub Built-In Dishwasher
Samsung - Linear Wash 24" Top Control Tall Tub Built-In Dishwasher
The Waterwall™ dishwasher has a first-of-its-kind sliding spray bar that moves back and forth to deliver a powerful, streaming wall of water with remarkable cleaning results. The AutoRelease™ door opens automatically to circulate air and accelerate drying time. With Zone Booster you can target certain areas of the dishwasher with custom settings to wash delicate glasses and tough-to-clean pots - all in a single load.
 

Does this model have digital leak detection? Furthermore, is the bottom of the unit designed as a tub to catch any leaks? Thanks.

Thanks for asking, BP! The dishwasher does have sensors to detect leaks. If a leak is detected, an error message will be displayed. ^Jecca
6 years, 7 months ago
by
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Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 

My Samsumg RF261BEAESR icemaker initially provided well-shaped cubes. Three months later, there are a lot of shards instead of full cubes. How can this be fixed? Doesvthe freezer tem set too low or too high have nything to do with it? Thank you.

Hi there! I'd like to provide this link (https://bit.ly/2ChtAxo) to an article that discusses reasons and resolutions to small or broken ice cubes. ^Jecca
6 years, 7 months ago
by
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Samsung
 
 Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Double Oven Dual Fuel Convection Range
Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Double Oven Dual Fuel Convection Range
Prepare meals faster. This Samsung range has a 5-burner gas cooktop and dual electric oven. The large oval burner helps you create a family-sized meal. Plus, you can heat dishes at different temperatures simultaneously with the oven's Smart Divider and flexible temperature controls.
 

On this site, the dimension depth is listed as 26.44 inches. Other retail outlets specify that the depth is 29.9 inches. Can you confirm what the depth of this range is?

Hi Janet! According to our specifications page (https://bit.ly/2SNDytE) the depth of the range is 26 7/16". ^Jecca
6 years, 7 months ago
by
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Samsung
 
 Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.
 

Do you sell replacement microwave plates?

Thanks for asking, kguilli6! You can purchase replacement plates, and other parts, at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
6 years, 7 months ago
by
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Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range
Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range
Add this versatile gas range to your kitchen and enjoy cooking your favorite dishes. Bake cookies and cakes with the ease of the efficient convection system, and prepare delicious breakfasts and more on the stovetop griddle.
 

on the 30" slide in, how do you get the lens off to replace oven light?

I'd like to help you with this! If you follow this link (https://bit.ly/2zNyhMk) you can download a copy of the User Manual. Page 66 has step by step instructions on how to change the lightbulb in the oven. ^Jecca
6 years, 7 months ago
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Samsung