I plugged in this tv and got the snowy screen, but no sound, ever, why no sound?
My boss just purchased this tv with a multi-room wireless HD connection kit. I got everything set up and plugged the tv in and saw the initial snowy screen, but no sound. I was able to get the picture going, but still no sound.
Isn't sound automatic when you plug-in/turn on a tv?
It sounds like you're having trouble getting audio from the system.
A few things to check:
1. That the source has the audio sent to the TV. Sometimes cable or satellite boxes will be programmed to send the audio through a specific output, like HDMI, optical audio or through the analog ports.
2. That the volume is turned up.
3. If you're getting a snowy screen, that would suggest that your input may not be strong enough.
If you still require assistance, it would be advisable to reach out to the Best Buy Geek Squad Agents for further assistance.
We appreciate your support of Samsung televisions, and we look forward to helping you get your system up and running.
--Mr.Samsung