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  • Answer Count
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    April 24, 2013
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    November 14, 2024
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 Samsung - 65&quot; Class (64-1/2&quot; Diag.) - LED - 1080p - 120Hz - HDTV
Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - 120Hz - HDTV
Samsung UN65EH6000FXZA LED HDTV: This expansive HDTV will display your movies, TV shows, video games and more in resolutions up to 1080p.
 

Does Best Buy take trade in's on the Samsong 65" TV. I have a Hatichi 65 " projectuion TV that is less than 5 years old?.

Details on any trade-in program would be best addressed by a Best Buy Sales Associate.

Thanks for your interest in Samsung televisions.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab 2 - 10.1&quot; - 16GB - Wi-Fi + 4G LTE AT&amp;T - Gray
Samsung - Galaxy Tab 2 - 10.1" - 16GB - Wi-Fi + 4G LTE AT&T - Gray
Enjoy your media in crisp detail with this Samsung Galaxy Tab 2 - 10.1" - 16GB - Wi-Fi + 4G LTE AT&T SGH-I497ZSAATT, which features a 10.1" TFT touch screen for brilliant visuals and ease of use. Front- and rear-facing cameras let you take vivid, detailed photos and video clips.
 

Can Microsoft Office be installed on this product?

Can Microsoft Office be installed on this product?
The Tablet runs on the Android OS. You'd have to check Microsoft to see if they offer an official and compatible Office product for the Android operating system.

There are other products available that can read, write or create word processing, spreadsheet and presentation documents in the Play Store.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 15.6&quot; Geek Squad Certified Refurbished Laptop - 4GB Memory - 500GB Hard Drive
Samsung - 15.6" Geek Squad Certified Refurbished Laptop - 4GB Memory - 500GB Hard Drive
Learn more about Windows 8Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Stay connected with this Samsung GCRF-NP300E5C-A07US 15.6" laptop that features a high-speed wireless LAN for simple Web access. The 500GB hard drive offers ample storage for your photos, documents, movies and more.Learn more about Intel® processors.Information provided by Intel.
 

what are the warranty policies on refurbished computers?

there are 2 very bad reviews for the refurbished computer i am interested in. i really like the computer, but if i have the same issues i want to be sure i am not paying for geek squads mistake. would you fix it for free?
There are limited warranties available on refurbished computers, but in many cases, you can also purchase a low cost extended warranty if you want to guarantee that you'll own it for a specific amount of time.

While we can't offer an explanation except what is expressed by the customer reviews, we have sold many units to an exceptional number of customers who have little or no problems using it as intended.

Best Buy also offers a return policy on many items that allows you to make sure that you're satisfied with the quality and to make sure the product truly fits your needs. This would be a great opportunity to talk with a salesperson who would be able to speak on all of the options available to you.

Thanks for your interest in Samsung laptops.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 60&quot; Class (60&quot; Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Samsung - 60" Class (60" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Samsung UN60F8000BFXZA LED HDTV: Spacious 1080p LED screen displays your favorite entertainment in high-definition. Smart Hub brings you apps, video and music streaming, social networking and more, while the built-in Web browser lets you surf the Internet on your TV.
 

Can the camera be angled down?

Top of TV will be about 6 feet and we sit about 8 feet away. I was wondering if we Skyped, would the camera have us in sight?
Yes, besides being able to retract (or put away) the camera when it's not in use, you can angle it using the knob behind the camera itself to adjust in the direction you prefer.

For Skype, this would easily put you in the line of sight in many seating configurations.

Thanks for your interest in Samsung televisions.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 1080p - 60Hz - Smart - HDTV
Samsung - 40" Class (40" Diag.) - LED - 1080p - 60Hz - Smart - HDTV
Samsung UN40EH5300FXZA LED HDTV:Enjoy Samsung's advanced smart TV features on a 1080p LED display. The size is right for a living room or large bedroom TV.
 

Can I use a Samsung STC1100 camera or any other with this tv ? Please.

I just want to buy a tv top mount camera to skype and such on my new Samsung Model: UN40EH5300F
The VG-STC2000 would be the compatible Cam for the UN40EH5300F.

This model can be found on the Best Buy website at this link:

http://www.bestbuy.com/site/Samsung+-+Skype+TV+Camera/8576047.p?id=1218879311235&skuId=8576047&st=STC2000 &cp=1&lp=1

Thanks for your support of Samsung products.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class (31-1/2&quot; Diag.) - LED - 1080p - HDTV
Samsung - 32" Class (31-1/2" Diag.) - LED - 1080p - HDTV
Samsung UN32EH5000FXZA LED HDTV: This Samsung LED HDTV boasts a 1080p resolution and cost-efficient brightness controls for energy conservation. The Wide Color Enhancer Plus and Clear Motion Rate 120 help ensure sharp visuals.
 

Menu choices grayed out

I'd like to turn off the turn on melody, but when I go

Menu->Plug & Play

The Melody is set to Medium and is grayed out. The choices available skips from Game Mode to Auto Protection Time. How do I access Melody?
Try Menu > Setup > Melody > Off (Enter)

If you're still unable to reach this menu item, please contact the Best Buy Geek Squad or a Samsung customer service agent who would be able to assist further.

Thanks for your support of Samsung products, and we look forward to assisting you further.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Smart Evolution Kit
Samsung - Smart Evolution Kit
Enhance your viewing experience with this Samsung Smart Evolution SEK-1000/ZA kit, which features Smart Interaction 2.0 to enable 2-hand motion control, face tracking and voice control with your compatible Samsung TV.
 

will evolition work with smart tv es5300

No, only the E7000, and ES7500 and ES8000 models will be supported with this kit.

Thanks for your interest in the Smart Evolution Kit.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 75&quot; Class (74-1/2&quot; Diag.) - LED - 1080p - 120Hz - Smart - 3D - HDTV
Samsung - 75" Class (74-1/2" Diag.) - LED - 1080p - 120Hz - Smart - 3D - HDTV
Samsung UN75F6400AFXZA LED HDTV: Make the most of your home theater space with an enormous 1080p LED display. Watch all your favorite movies, TV shows and more in 2D or 3D, stream video, check your social networks and surf the Internet from your TV.
 

Samsung 75-Inch 1080p 120Hz 3D Slim Smart LED HDTV sound system

does this tv have a built in surround system ? If so, does it have tuner capabilities ?
This unit includes a television, but not a surround sound system. A surround sound system would be purchased separately - and many makes and models are compatible with this television.

There is not a tuner built into the television, however many of the Smart TV Apps do have music features (like Pandora) that will allow you to listen to music with limited or no commercials using your existing Internet connection.

Thanks for your interest in Samsung televisions.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 19&quot; Class (18-1/2&quot; Diag.) - LED - 720p - HDTV
Samsung - 19" Class (18-1/2" Diag.) - LED - 720p - HDTV
Samsung UN19F4000AFXZA Slim LED HDTV: Watch videos and look at pictures from your USB device on this 720p HDTV. The LED display looks great in almost all lighting conditions, and the size is perfect for a kitchen, dorm room or other compact space.
 

caption turns on with Mute function?

I want to replace the Sharp LCD tv in my kitchen but don't want to give up my favorite feature. When I press the mute button on the remote, the sound mutes and closed caption automatically starts. Does this unit have the same feature??
The closed caption option does not automatically engage when "MUTE" is enabled.

You can switch the caption function on or off only.

Thanks for your interest in Samsung televisions.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class (31-1/2&quot; Diag.) - LED - 1080p - HDTV
Samsung - 32" Class (31-1/2" Diag.) - LED - 1080p - HDTV
Samsung UN32EH5000FXZA LED HDTV: This Samsung LED HDTV boasts a 1080p resolution and cost-efficient brightness controls for energy conservation. The Wide Color Enhancer Plus and Clear Motion Rate 120 help ensure sharp visuals.
 

I plugged in this tv and got the snowy screen, but no sound, ever, why no sound?

My boss just purchased this tv with a multi-room wireless HD connection kit. I got everything set up and plugged the tv in and saw the initial snowy screen, but no sound. I was able to get the picture going, but still no sound.
Isn't sound automatic when you plug-in/turn on a tv?
It sounds like you're having trouble getting audio from the system.

A few things to check:

1. That the source has the audio sent to the TV. Sometimes cable or satellite boxes will be programmed to send the audio through a specific output, like HDMI, optical audio or through the analog ports.
2. That the volume is turned up.
3. If you're getting a snowy screen, that would suggest that your input may not be strong enough.

If you still require assistance, it would be advisable to reach out to the Best Buy Geek Squad Agents for further assistance.

We appreciate your support of Samsung televisions, and we look forward to helping you get your system up and running.

--Mr.Samsung
11 years, 5 months ago
by
Posted by: 
Samsung