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April 24, 2013
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July 2, 2025
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Samsung - 5.8 Cu. Ft. Self-cleaning Freestanding Gas Convection Range

The Samsung 5.8 cu. ft. True Convection with illuminated knobs freestanding gas range offers blue LED illuminated knobs with a powerful and flexible cooktop that cooks faster with five specialized burners including 18K and 16K BTU power burners and a 5K simmer burner. True Convection, using a heated fan system, distributes heat throughout the oven faster and more evenly, saving more time than traditional ovens.

I have noticed that the material where the knobs are is dull than the rest of the stainless steal. Is that made from another material?

Hey Aly! Thanks for being interested in our product. The inside of the knob is made of iron but the exterior has a stainless steel finish.

^Rafael

7 years ago

Posted by:

Samsung

Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range

Cooking capacity, convenience, and effectiveness come together in this stainless steel range. With a generous 5.8 cubic feet of gas oven space, it features fan convection for faster, more even cooking. The stove offers five specialized burners in multiple shapes and sizes for the ultimate in flexibility and a stovetop griddle customized to fit the center oval burner.

Why does the white model come with a smaller glass in the door also does it have a broiler and a broiler pan

Hello marted,
The glass just allows you to be able to view what you have cooking in the oven. It might look smaller than the other ranges due to the color, but I can assure they are the same size. Also, you are able to broil using this unit, if you would like more information in regards to this please feel free to check out page 45 in the users manual: https://bit.ly/2LfsOBAsOBA ^Penny

7 years ago

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Samsung

Samsung - 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water

Samsung 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water: Keep groceries chilled and accessible to the whole family with this Samsung refrigerator. The counter-height FlexZone drawer is ideal for storing snacks that kids can easily grab and enjoy.

Bought this fridge from you and never got A book model # RF25HMEDBSRcan I please get my book don’t know how to work ice cube area, does it open up? Does it keep a bunch of ice cubes stored

Hi Dar55,
It is not supposed to be like this, but I'd be more than glad to help.
Yes, the ice bucket can be removed and it has space to store ice inside as the ice is being made. Also, I will leave a link for you to download the user manual.
https://bit.ly/2wG5Dwx
^Joan

7 years ago

Posted by:

Samsung

Samsung - 26 cu. ft. 3-Door French Door Refrigerator with CoolSelect Pantry - Stainless steel

This Samsung 26 cu. ft. French door refrigerator stores up to 26 bags of groceries in a sleek 33"-wide model.Twin Cooling Plus locks in freshness while CoolSelect Pantry provides optimal temperature control for your food storage needs.

Ok let me re- phrase. I’ve had the fridge 6 months. Shut off water and dispensed the water. The filter won’t budge. Now what?

Hey MKK,

I understand your situation and can imagine how frustrating it must be. I encourage you to get in contact with us. We will be more than happy to have a tech go out and help you. Please contact us via Facebook Messenger: http://m.me/samsungsupport
Twitter: https://bit.ly/2pTYDc7
LiveChat or Email: https://bit.ly/2z9FXFrt
or by calling 1-800- SAMSUNG ^Penny

7 years ago

Posted by:

Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

Microwave is not warming or defrosting food. What could be the solution. It was purchased August 30, 3017.

Hey There! I can help you with that. I recommend you to perform the steps of the following links that can help you with improving the hating performance of your microwave: <https://bit.ly/2kOhdgH> <https://bit.ly/1MdFvb1>. I also encourage you to check this link out to verify if the unit is heating properly: <https://bit.ly/2xLCmS2>. If you don't notice any changes, please contact us via:

Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Toll-free calling: 1-800-SAMSUNG

^Rafael

7 years ago

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Samsung

Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer

Samsung's Top Load Washer with 5.0 cu. ft. capacity allows for larger loads so you can spend less time doing laundry. Vibration Reduction Technology keeps loads balanced and quiet even at high speeds, while Self Clean keeps your laundry drum fresh and odor-free, so it's ready for the next wash..

Is this machine self leveling if the clothes throw the machine off balance? if not do I have to manually adjust the clothes?

I can help you with this Chris70, the clothes should be evenly distributed throughout the drum, now there is a feature that you can use to level the drum if it goes off balance, here I will leave you a link for you to follow and activate it: https://bit.ly/2s9SvdN

^Johnny

7 years ago

Posted by:

Samsung

Samsung - Galaxy Tab E - 9.6" - 16GB - Black

Samsung Galaxy Tab E: Easily browse the Web and stay entertained with this tablet, which features a 9.6" display that's large enough to watch movies and TV shows and small enough to take on the go. Plus, you can record videos and snap photos with the 5.0MP rear-facing and 2.0MP front-facing cameras.

I haven’t used my tablet in 2 years and forgot my swipe pattern, after a couple failed attempts it would let me use my numeric password (which i remember) now after turning on it goes straight to try again in 512 minutes but won’t let me use my pin code.

Hi Depacus, we understand your concerns with the Tablet. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

7 years ago

Posted by:

Samsung

Samsung - 75" Class - LED - MU6300 Series - 2160p - Smart - 4K Ultra HD TV with HDR

Step up your Ultra HD experience with this 75-inch Samsung LED TV. Its 4K Color Drive technology provides vivid color details for realistic viewing, and its UHD upscaling capability enhances lower-resolution media content. Operate this voice-controllable Samsung LED TV and its connected devices easily with its included OneRemote controller.

how do I turn off narration voice of Lady talking

Hello Lou, I have attached a link below with instructions for turning off the voice guidance.
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=711078&modelname=UN75MU6300F&modelcode=UN75MU6300FXZA
^Britt

7 years ago

Posted by:

Samsung

Samsung - 55" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR

Enjoy smart browsing with this 55-inch Samsung smart TV. Its Bixby Voice technology lets you browse streaming options via voice control, and its Motion Rate 240 lets you enjoy fast-paced scenes with crisp clarity. This Samsung smart TV combines HDR Plus and Supreme UHD dimming to deliver a stunningly vivid 4K display and finely tuned screen lighting.

Does this model have the one connect box? What number or letters in the model identification indicates the TV has the one connect box?

Hello Crash126, this unit does not have the one connect box. ^Britt

7 years ago

Posted by:

Samsung

Samsung - 65" Class - LED - MU6290 Series - 2160p - Smart - 4K Ultra HD TV with HDR

Complete your home entertainment system with this 65-inch Samsung television. The 4K color drive delivers clear, vibrant colors to bring a scene to life, and the Dolby Digital Plus technology produces 20W to fill the room with rich, dynamic sound. This Samsung television is Wi-Fi-capable and has a Smart TV interface for use with streaming apps.

Where do we get the Netflix account. Can't find on remote anywhere

Hello, the New Smart Hub is accessible by pressing the Home button on the Smart Control remote, and appears as a row of smart features at the bottom of the screen. This row also has access to Settings, Source, and a Search option that searches across all content available through the apps and Live TV. ^Britt

7 years ago

Posted by:

Samsung