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    April 24, 2013
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The Samsung Electric Cooktop offers fine tuned power to address a wide range of cooking needs. The Rapid Boil burner has precise control to make quick adjustments between boiling and a low even simmer. There's a burner for all of your needs, whether you're boiling water, melting chocolate or simmering sauce. Distinctive Blue LED Illuminated knobs let you know if your cooktop is on, even from a distance.
 

Is it safe to use a pressure canner on this Samsung cooktop?

Please see page 19 of the user manual included in this link for a full list of safe cookware for this unit (https://bit.ly/2RsKqPb). ^Lo
5 years, 8 months ago
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Samsung
 
 Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
A refrigerator that is beautifully designed, with an modern dispenser, polished door, and sleek handles. The Food Showcase Door provides quick access to on-the-go items.
 

Have been having loud popping to banging noises every couple of hours or so. Is this normal? Is it just that metal getting hot then cold causing the noises? Asked Best Buy but they didn’t have a clue! Any help would be appreciated.

There are several noises that you may hear from your refrigerator as it adjusts to the environment around it. Here is a link that outlines potential noises and their causes (http://bit.ly/2DVnQHb). ^Lo
5 years, 8 months ago
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Samsung
 
 Samsung - Galaxy Watch Smartwatch 46mm Stainless Steel - Silver
Samsung - Galaxy Watch Smartwatch 46mm Stainless Steel - Silver
Stay connected on the move with this 46mm Samsung Galaxy Watch. It has Wi-Fi and Bluetooth support and includes 0.75GB of RAM and 4GB of internal storage for music, photos and more. This 46mm Samsung Galaxy Watch comes in silver and uses Gorilla Glass DX+ technology for added protection against accidental fall damage.
 

How to use the heart rate feature

Hello Larry, thanks for asking! Please follow this link (https://www.samsung.com/us/support/answer/ANS00083511/) to learn more about monitoring your heart rate. ^Elizabeth
5 years, 8 months ago
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Samsung
 
 Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
Get lost in your favorite playlist with these Samsung Galaxy Buds+ earphones. The premium AKG technology delivers crisp, high notes and deep bass for a full-bodied sound, while the built-in battery delivers up to 22 hours of nonstop playtime for limitless entertainment. When paired with your smartphone, these rechargeable Samsung Galaxy Buds+ earphones are compatible with virtual assistants like Bixby or Alexa for convenient hands-free control.
 

can they be paired to an i phone??

Hello pipo, that's a really good question! These earbuds are compatible with iPhone7 or later models with the iOS 10 or higher. ^Elizabeth
5 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
Get lost in your favorite playlist with these Samsung Galaxy Buds+ earphones. The premium AKG technology delivers crisp, high notes and deep bass for a full-bodied sound, while the built-in battery delivers up to 22 hours of nonstop playtime for limitless entertainment. When paired with your smartphone, these rechargeable Samsung Galaxy Buds+ earphones are compatible with virtual assistants like Bixby or Alexa for convenient hands-free control.
 

DO they work well with non Galaxy phones?

Hello BeavertonOR, great question! These earbuds are compatible with with smartphones and tablets running Android 5.0 or higher and with more than 1.5GB of RAM. They are also compatible with iPhone7 or later models with the iOS 10 or higher. ^Elizabeth
5 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Get more workspace while enhancing your kitchen's look with this Samsung's counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
 

Ice maker icon off is lit and I would like to turn it on. Model RF23HCEDBSA How is this done?

Hello! To turn the ice maker on/off press the Ice maker button on the control panel. Thank you for being a part of the Samsung family! ^Lena
5 years, 8 months ago
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Samsung
 
 Samsung - 4.5 Cu. Ft. 9-Cycle Top-Loading Washer
Samsung - 4.5 Cu. Ft. 9-Cycle Top-Loading Washer
Samsung's Top Load Washer with 4.5 cu. ft. capacity allows larger loads, so you can spend less time doing laundry. Vibration Reduction Technology keeps loads balanced and quiet even at high speeds, while Self Clean keeps your laundry drum fresh and odor-free, so it's ready for the next wash..
 

Our washer is taking up to three hours to do a load. Sometimes it stops and we have to pause the cycle and restart. The spin cycle can take up to two hours. The machine is nee.

I am including a helpful link (https://bit.ly/2UXkH3k) to a troubleshooting guide to support your concerns on the spin cycle. We thank you for being a Samsung customer! ^Lena
5 years, 8 months ago
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Samsung
 
 Samsung - Family Hub 27.7 Cu. Ft. 4-Door French Door Refrigerator
Samsung - Family Hub 27.7 Cu. Ft. 4-Door French Door Refrigerator
Samsung~s Family Hub refrigerator helps you connect to what~s most important: your family and home, whenever and wherever. Family Hub lets you see inside your refrigerator from anywhere, manage your family~s calendars, stream music and stay connected right from your Family Hub screen. Now with Family Board, a digital bulletin board, you can create a home screen with personalized pictures, stickers and hand-written notes for your family.
 

Which model water filter does this model take?

Hello! The compatible water filter for this model refrigerator is HAF-CIN. Thank you for being a Samsung customer! ^Lena
5 years, 8 months ago
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Samsung
 
 Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Samsung Side-by-Side Refrigerator: With 6 temperature sensors and a variety of storage options, this Samsung refrigerator helps you keep all your groceries fresh and organized. An external dispenser offers filtered water and ice right from the door.
 

I plugged in refrigerator model number or is 25J 500 But it is not cooling

Hello Moe! Here is a helpful link to a troubleshooting guide to support your concerns on the refrigerator not cooling (https://bit.ly/2RnecED). Thank you for choosing Samsung to be a part of your home! ^Lena
5 years, 8 months ago
by
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Samsung
 
 Samsung - 7.5 Cu. Ft. 10-Cycle Electric Dryer with Steam
Samsung - 7.5 Cu. Ft. 10-Cycle Electric Dryer with Steam
Samsung 7.5 cu. ft. dryer offers you advanced features, such as Multi-Steam technology to give you the ability to steam away wrinkles. Sensor Dry optimizes cycle time and temperature to dry thoroughly while protecting your clothes. Smart Care allows you to troubleshoot straight from your smartphone.
 

why this dryer shuts down by itself after 8 minuts even you set the time for one hour or more

brian, If you have sensor dry feature on with a mixed load it will sense dry areas and shut off the dryer. Here is a helpful link to the cycles and settings that your dryer has to offer (https://bit.ly/2yIRdgU). Thank you for being a Samsung customer. ^Lena
5 years, 8 months ago
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Samsung