Samsung

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April 24, 2013
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March 10, 2025
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Samsung's Answers

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Samsung - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Samsung UN50JS7000FXZA Smart LED 4K Ultra HDTV: This SUHD TV offers 4K picture quality — 4x the resolution of Full HD — and a wide variety of Web options via Smart TV and apps. Stream music and video and surf the Internet with the multitasking power of a quad-core processor. Plus, with Briefing on TV, you can sync this SUHD TV with a Samsung smartphone or tablet to display time, weather and schedule updates on the TV screen.

Swivel Base for the TV Stand…

Where can I find a swivel base that fits this TV’s stand with the dimensions of 32x12, which is needed for different viewing angles in the great room? Thanks.

This model does not support a swivel base.

There are options with wall mounts that turn, tilt or swivel, but the base will not do those things.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - 40" Class (39-1/2" Diag.) - LED - 1080p - HDTV

Samsung UN40H5003AFXZA HDTV: A great midsized TV for viewing movies, TV shows, video games and more in high-definition.

are high temperatures or low temperatures a problem for this TV?

This TV will be in a sun room. In the summer it can go to 90 degrees F. In the winter it can go to 20 degrees F. with my current old tube TV it is not a problem. Is it a problem for a LED flat panel?

Best Answer

Jim,

It depends on if it's being used or not used:

Operating temp: 50°F to 104°F (10°C to 40°C)\
Stored temp: -4°F to 113°F (-20°C to 45°C)

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - 40" Class (40" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Samsung UN40JU6400FXZA Smart 4K Ultra HD TV: This TV's 4K Ultra HD resolution displays movies, TV shows and more with 4x the picture quality of Full HD. Plus, Smart TV lets you stream content from popular services like YouTube and Netflix, surf the Internet and check your social networks.

Recommendations HDMI cable & blu ray/dvd for this TV

Just ordered. Need to get HDMI cable and a blu ray/dvd player to work with this TV. Need suggestions.

Best Answer

SunnyJ,

An HDMI 2.0 cable is best suited for this model.

A wide selection of inexpensive models are available at Best Buy.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - 24" Class (23-5/8" Diag.) - LED- 720p - HDTV

Samsung UN24H4000AFXZA LED HDTV: Ideal for placement in a bedroom or dorm room, this 720p Samsung HDTV delivers a wide variety of colors and clarity, allowing you to relax and enjoy your favorite movies and shows. Connect your USB device directly for access to your photos, videos and music.

Is the picture clear or is there a glare?

In most cases, the matte screen will not display ambient light.

However, if there is excessive ambient light, there may be some minor reflection, as with any TV.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Samsung UN55JU6500FXZA LED Smart 4K Ultra HD TV: With 4x the resolution of Full HD, this Ultra HD TV's expansive screen displays your movies, TV shows and more with stunning clarity. Plus, the Smart TV apps and features deliver an enormous amount of Web content to your living room.

How do I play a dvd? I am hitting source on the remote control, but do not know what to choose.

The source button toggles between the different input options on the TV.

The DVD remote may be required to play content on the disc or digital content attached to the player.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - Battery-Operated 3D Glasses - Black

Designed for use with select Samsung LED and plasma 3D HDTVs, these Samsung SSG-5150GB/ZA 3D glasses allow you to enjoy an ultrarealistic viewing experience. The battery-operated design enables up to 70 hours of continuous use.

does it work with KDL55W800C

We can't confirm if it's compatible with Sony models.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV

Samsung JS8500 Series UN65JS8500FXZA LED Smart 4K Ultra HDTV: This Samsung SUHD TV continues to push the envelope of high-definition picture quality, revealing brilliant colors and stunning scene lighting that goes beyond standard 4K Ultra HD. It's also capable of connecting with apps, browsing the Web, and screen mirroring with smart devices over a Wi-Fi connection.

Will the Sanum full motion mount work with this tv?

If it is a VESA-Compliant wall mount kit that supports a 65" (or range of sizes including 65") it should work just fine.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - 48" Class (47.6" Diag.) - LED - 1080p - HDTV

Samsung UN48J5000AFXZA LED HDTV: Great for movie nights and game day get-togethers, this basic TV provides boosted colors and sharp details on its LED display. Use the ConnectShare feature to display movies and photos using the built-in USB port.

samsung jacks hdmi

the stickers r on back on tv but don't feel like anything there haven't peeled off brand new don't no does anyone no 4 sure if hdmi jack r there or what

This model has 2 HDMI ports on the back.

Unfortunately, I don't understand the question beyond that. If you continue to have a problem connecting, please reach out to the Samsung customer service center directly.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - 50" Class (49.5" Diag.) - LED - 1080p - Smart - HDTV

Samsung 50" Class UN50J6200AFXZA LED Smart HDTV: With a Full HD viewing experience and easy access to your favorite media and entertainment, you'll love this Smart TV. Enjoy the rich color and quality resolution as you shop online, watch streaming videos or update social media from your TV screen.

Does this set have a quad Processor?

This model does not have the Quad processor, but the next model up - the J6300 does have a Quad Core processor.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung

Samsung - Streaming Audio Blu-ray Player - Black

Enjoy your favorite films in stunning clarity with this Samsung BD-J5100/ZA Blu-ray player, which delivers arresting images with 1080p resolution. Streaming capability lets you enjoy a wide array of entertainment.

What type of audio outputs does this device have?

What type of audio outputs does this device have? Optical, RCA, etc.

This model has a coaxial audio output, and audio output through HDMI.

Thanks for your interest in Samsung products.

--Mr. S

9 years, 3 months ago

Posted by:

Samsung