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  • Answer Count
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    April 24, 2013
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    September 17, 2025
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 Samsung - 3.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos technology - Black
Samsung - 3.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos technology - Black
Get better surround sound with this Samsung sound bar. It has Bluetooth capabilities that let you stream music wirelessly from any compatible device, and the 350W of power and Dolby Digital speakers provide optimal sound output. Download the Samsung Audio Remote App to control this Samsung sound bar right from your phone.
 

Hello, I just purchased this sound bar and it will not work with my new vizio tv that was just purchased. It is set up with the hdmi ARC in/outputs, but will only show D.IN and not switch over to TV ARC. I have switched hdmi cables as well. ?????????

Hi JSHC, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Samsung 28.2 Cu. Ft. 4-Door French Door Refrigerator: The Twin Cooling Plus System inside this Samsung refrigerator maintains optimal conditions in both the refrigerator and freezer compartments, so you can easily keep your groceries fresh. If stored containers accidentally leak, the 5 spill-proof, tempered-glass shelves make it easy to wipe away the spills. And you can access filtered ice and water right through the door, so you always have beverages on hand for guests.
 

My ice dispenser stopped working. the water works, it still makes ice but it wont dispense anymore.

Hello! Let's reset your ice maker, please follow this link: https://bit.ly/2Lxz87k after it has been reset you will have ice in no time! ^Penny
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - StormWash 24&quot; Top Control Built-In Dishwasher
Samsung - StormWash 24" Top Control Built-In Dishwasher
Samsung STORMWASH™ Dishwasher Heavy-duty wash system makes pre-rinsing unnecessary. Powerful rotating spray jets are positioned to clean dishes at every angle. Simply place hard-to-clean items above the StormWash™ wheel on the bottom rack and it scrubs them for you. The AutoRelease™ door opens automatically to circulate air and accelerate drying time.
 

Where does the protective sticker go on the Samsung DW80K5050 dishwasher go?

Hello Rosie,
Please check page 12 in the installation manual and go to the "preparing the dishwasher" section. It will show you where the protective sticker must be placed. Installation manual: https://bit.ly/2sDqFI6
^Joan
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Electric Induction Self-Cleaning Slide-In Smart Range with Convection
Samsung - 5.8 Cu. Ft. Electric Induction Self-Cleaning Slide-In Smart Range with Convection
A streamlined cooking experience. This Samsung range features electromagnetic fields that heat only the cookware and not the cooktop, to make cleanup easy. This induction technology saves energy and increases safety by generating precise heat only where you need it. Plus, you can see exactly where it~s hot with virtual LED flames.
 

Specs say 31” wide. Standard opening is 30”. Is this a misprint?

Hi Bill,
The width on this range is 29-4/5". You can check all the dimensions on page 5 of the following link: https://bit.ly/2lCXqS1
^Joan
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
 

What are the W x H x D dimensions for this product?

Hello.
The Microwave width is 20.375 inches, the height is 11.68 inches and the depth is 15.81 inches.
^Gaby
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Class up your cooking space.
 

What does 5E mean?

Hello Dede, this code means that there is an issue with the display panel. Please unplug the unit for 1-2 minutes, and plug it back in. If you feel like you don't notice a change, please contact us via Facebook Messenger: http://m.me/samsungsupport
Twitter: https://bit.ly/2pTYDc7
LiveChat or Email: https://bit.ly/2z9FXFrt
or by calling 1-800- SAMSUNG ^Penny
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.5 Cu. Ft. 8-Cycle Fingerprint Resistant Front-Loading Washer
Samsung - 4.5 Cu. Ft. 8-Cycle Fingerprint Resistant Front-Loading Washer
Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.
 

What is the IMEF and IWF for this model?

Hey Snag! The IMEF of this washer is 3 and the IWF is 2.9.

^Rafael
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
 

Does the Samsung 25.5 Cu.Ft. model RF260BEAESR have an inverter compressor?

Hi Suje. Yes, this refrigerator has an inverter compressor.

^Gaby
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Class up your cooking space.
 

can a shorting membrane keypad be fixed or do I need a new microwave/

In this case DEDE, please you get in contact with us through our social media platforms:
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Or give us a call totally free at 1-800-SAMSUNG

^Rafael
7 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - Wireless Charging Pad - Black
Samsung - Wireless Charging Pad - Black
Power your compatible Samsung device without cables or cords using this Samsung SMS EP-PG920IBUGUS wireless charger, which replenishes battery power in as little as 4 hours. Overload protection provides defense against damage.
 

Is this charger compatible with the Galaxy Note 4?

Hello Staci, I have attached a link below to compatible products.
https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charging-pad-black-sapphire-ep-pg920ibugus-compatible
^Britt
7 years, 2 months ago
by
Posted by: 
Samsung