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April 24, 2013
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September 18, 2025
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Samsung's Answers

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Samsung - 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water

Samsung 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water: Keep groceries chilled and accessible to the whole family with this Samsung refrigerator. The counter-height FlexZone drawer is ideal for storing snacks that kids can easily grab and enjoy.

RF25HMEDBSR/AA This refer now just out of warranty turns off and into demo mode for no reason melting everything in our freezer? The samsung rep said we should put it into demo mode before we leave for vacation!!SER #065N43BF403062 think she was kidding?

Hi kirk, we understand your concerns with the Refrigerator. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

7 years, 5 months ago

Posted by:

Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

See all Q&A for this product

I just bought a Samsung french door with 2 bottomdrawers with ice and water is this the right water filter model has-cin

Hello Dee, I have attached a link below to compatible products.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp-compatible
^Britt

7 years, 5 months ago

Posted by:

Samsung

Samsung - 40" Class (39.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Have a movie night with this 40-inch Samsung LED TV. It has a 4K resolution and 120 clear motion rate for lifelike video, and it has DTS Studio Sound to fill the room with dynamic audio. This Samsung LED TV has built-in Wi-Fi, so you can stream content from your favorite apps.

What's the difference between the Models: UN40MU6290, UN40MU6290FXZA, and UN40MU6300FXZA? (Besides the prices.)

Hello rooster, UN40MU6290, and UN40MU6290FXZA are the same model UN40MU6290FXZA is the model code for the unit. I have attached a link below to the specifications of UN40MU6290FXZA and UN40MU6300FXZA.
https://www.samsung.com/us/televisions-home-theater/tvs/uhd-tvs/40--class-mu6300-4k-uhd-tv-un40mu6300fxza/?redir=UN40MU6300FXZA#specs
https://www.samsung.com/us/televisions-home-theater/tvs/uhd-tvs/40-class-mu6290-4k-uhd-tv-un40mu6290fxza/?redir=UN40MU6290FXZA#specs
^Britt

7 years, 5 months ago

Posted by:

Samsung

Samsung - 30" Microwave Combination Wall Oven with Steam Cook and WiFi - Fingerprint Resistant Black Stainless Steel

The Samsung Microwave Combination Wall Oven has steam cooking, so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. In the microwave oven, Speed True Convection technology improves cooking time and results. Dual Convection circulates air faster for more even and efficient cooking results in the oven.

Can you run microwave and oven at the same time?

Hello newworld, I have attached a link below to the user manual, you will find more information regarding the microwave starting on page 26.
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=6722233&CDCttType=UM&ModelType=C&ModelName=NQ70M6650DG/AA&VPath=UM/201703/20170322140425374/NQ70M6650DS_AA_DE68-04446A-00_EN-MES-CFR.pdf
^Britt

7 years, 5 months ago

Posted by:

Samsung

Samsung - Notebook 7 Spin 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive

Samsung Notebook 7 Spin Convertible 2-in-1 Laptop: Experience the versatility of this 13.3-inch Samsung 2-in-1 laptop. Its Full HD touch screen display lets you interact with Windows 10 seamlessly, and the 256GB solid-state drive boots the system quickly. Run multiple programs at once with the Intel Core i5 processor and 8GB of RAM on this Samsung 2-in-1 laptop.

1)Does this have a glossy screen? 2)Can this screen adjust for use in bright sunlight?

Best Answer

Hello Cyndi, I have attached a link below to the user manual, you will find more information regarding screen brightness starting on page 17.
http://downloadcenter.samsung.com/content/UM/201801/20180129085827030/Win10_Manual_ENG.pdf
^Britt

7 years, 5 months ago

Posted by:

Samsung

Samsung - Gear S3 frontier Smartwatch 46mm Stainless Steel AT&T - Dark Gray

The Gear S3 has the aesthetics of a truly premium watch with advanced features built right into the watch design. That's why it's so easy and effortless to use the Gear S3. It's also built for you to go days without needing your phone or to recharge. You get to feel free with the Gear S3. Gear S3 frontier is built for a pioneering spirit, to take adventures as they come.

So if you only have the bluetooth version, and not the LTE, do you HAVE to have your phone close for the GPS to work on a run?

Hello 1SG, if the unit is connected via Bluetooth the device would need to be in range to use applications. ^Britt

7 years, 5 months ago

Posted by:

Samsung

Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black stainless steel

Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.

What is the difference in 5.5, 6.0 and 7.5? I read anything 5.2 or higher is sufficient for a king size comforter. Any other differences?

Hello Becki28, 5.5, 6.0, and 7.5 are the total capacity amounts. ^Britt

7 years, 5 months ago

Posted by:

Samsung

LED Wallet Cover for Samsung Galaxy S8+ - Black

Protect your phone's screen from scratches with this Samsung Galaxy S8+ LED view wallet case. LED notifications let you keep track of the time and incoming calls and alarms, and a swipe of the case lets you respond. This Samsung Galaxy S8+ LED view wallet case features a convenient interior pocket for storing credit cards and ID.

The cover stop working will not display Time

Hi Hector, we understand your concerns with the Wallet Cover. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

7 years, 5 months ago

Posted by:

Samsung

Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black

Create a sleek home entertainment setup with this Samsung sound bar, featuring Dolby Digital technology for clear, uninterrupted enjoyment. Available sound modes let you set your audio system according to what you're watching, and six integrated speakers create an immersive experience. This Samsung sound bar is Bluetooth compatible with enabled devices.

I purchased this bar and woofer and a Q6F Samsung tv, I can't seem to get the bar and woofer to work without being plugged in.Samsung said they work better plugged in ! Can't use them any other way than wireless,help

Hi Undecided, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

7 years, 5 months ago

Posted by:

Samsung

Samsung - 49" Class - LED - MU7000 Series - 2160p - Smart - 4K UHD TV with HDR

Upgrade your home entertainment system with this 49-inch Samsung smart TV. Its stunning 4K graphics bring videos and movies to life, and its Motion Rate 120 high refresh rate reduces blur for a crystalline viewing experience. The ultra-slim bezel of this Samsung smart TV saves space and looks sophisticated in any room.

How can I connect this TV to my soundbar? It doesn't seem to have audio out.

Hi Nick, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

7 years, 5 months ago

Posted by:

Samsung