Samsung

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April 24, 2013
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Samsung's Answers

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Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 6GB Memory - 750GB Hard Drive - Gray

Geek Squad® Certified Refurbished Samsung 15.6" GCRF-NP550P5C-A01UB Laptop: The power and functionality you need for your job, casual gaming and surfing the Web is right here. Built-in JBL speakers provide rich sound and the slim-bezel design optimizes available space to maximize your viewing experience.Learn more about Geek Squad Certified Refurbished products ›Learn more about the New Windows ›

Is the power adaptor also suitable for 220V and warranty in Europe

Is the power adaptor suitable for 110-240V ? If I have problems of this refurbished model in Europe, will Samsung in e.g. the Netherlands take care of that within the warranty period ?

Yes, the manufacturer's warranty is good in Europe (check with Best Buy regarding any extended coverage you might be purchasing), and you can use this with a 220v standard.

Thanks for your interest in Samsung products.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 6GB Memory - 750GB Hard Drive - Gray

Upgrading RAM

I was wondering how to upgrade RAM memory? Everytime my laptop is on for too long it starts getting really slow because the RAM is pretty low, I really want to know where to get more from and how? Please answer as soon as possible :D please and thank you.

It comes with 6GB of DDR memory, and is expandable to 8GB. If you're not comfortable doing an upgrade, the Best Buy Geek Squad can definitely help you out by identifying the correct RAM memory modules, and they can install them for you as well.

Thanks for your interest in Samsung products.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - Geek Squad Certified Refurbished 15.6" Laptop - Intel Core i3 - 4GB Memory - 750GB Hard Drive - Silver

Geek Squad® Certified Refurbished Samsung GCRF-NP550P5C-A02UB Laptop: This sleek-looking laptop has a slim bezel, so you'll see more of the big picture when editing your photos and watching videos. Built-in JBL speakers reside on top of the keyboard surface for great sound.Learn more about Geek Squad Certified Refurbished products ›Learn more about the New Windows ›

how long is the battery life?

whats the max battery life of this laptop?

The battery life is not rated on laptops due to the variables associated with the system settings, the number of programs running, and the system requirements of all of the different programs available on the market.

There are ways to prolong battery life, but we don't have a rated expectation of battery life between charges since everyone uses their computer differently.

Thanks for your interest in Samsung laptops.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - Galaxy Tab 3 7.0 - 8GB - White

Samsung Galaxy Tab 3 7.0: Jump right into using your tablet with the familiar Galaxy interface and wireless integration for syncing your contacts, music, apps and more. The super-clear screen sharpens your multimedia experience, and the Smart Remote feature lets you use your tablet as a universal remote for your home entertainment system.

can i connect to my existing phone for internet access

Many phones have the ability to host an internet connection using an SSID. If your phone has that ability, you can connect your tablet to your phone for an Internet connection.

Thanks for your interest in Samsung Tablets.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - 13.3" Geek Squad Certified Refurbished Touch-Screen Laptop Intel Core i3 4GB Memory 500GB HDD - Silver

Geek Squad® Certified Refurbished Samsung ATIV Book 5 GCRF-NP540U3C-A02UB Laptop: This laptop is ultralight, ultrathin and ultraportable, and yet it still has the connectivity and ports you need to get things done.Learn more about Geek Squad Certified Refurbished products ›Learn more about the New Windows ›

Why is this computer having so many bad reviews? Is it shotty build quality or is it just the windows 8?

Different people had different responses, and one person decided that a different computer met his needs, while other verified purchasers posted positive experiences.

Samsung makes some really compelling products, and is a market leader in several categories. While not everyone will have the same experience, there is a return policy in place to ensure that something you purchase can be tried out to meet your satisfaction, or returned if it doesn't.

Thanks for your interest in Samsung computers.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - Wireless Adapter

Connect your Samsung TV, Blu-ray Disc player or home entertainment system to your existing wireless network with this WIS12ABGNX adapter that features AllShare technology for wide-ranging compatibility.

Will this work with my LN55A950D1F LCD?

No, unfortunately only the WIS-08BG or WIS-08BG2X models will work with the LN55A950.

Thanks for your interest in Samsung products.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - Wireless Adapter

Will it pick up a 2-wire wireless modem?

Yes, provided it broadcasts an 802.11a/b/g or N signal. That's pretty universal, so we don't anticipate any problems with connecting to most modems or routers on the market today.

Thanks for your interest in Samsung products.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 8GB Memory - 1TB Hard Drive - Silver

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.This Samsung Series 7 GCRF-NP700Z5B-S laptop features a 1TB hard drive that offers plenty of space for photos, videos, music and more. Wireless networking allows simple Internet connection on the go.Windows 7 Home Premium installedLearn more.Learn more about Intel® processors.Information provided by Intel.Learn more about Intel® Wireless Display.

Is there a cd DVD burner? What software is installed?

Some featured software trial titles from partners are included.

The CD/DVD burner is included.

Thanks for your interest in Samsung laptops.

--Mr.Samsung

11 years, 10 months ago

Posted by:

Samsung

Samsung - Wireless Adapter

Is this compatible with a 32" LED TV Series5 UN32C5000 (I'm from Peru)

Wireless adapters are usually universal, but we recommend checking with the Samsung customer service center in your region. Since we can only guarantee this model will work on U.S. products, you will probably want to confirm that for your model.

Thanks for your interest in Samsung products.

--Mr.Samsung

11 years, 11 months ago

Posted by:

Samsung

Samsung - Galaxy Tab 3 7.0 - 8GB - White

Is it possible for me to exchange my Samsung Galaxy tab 2 7.0 for the new one?

I bought it since February 2013 and I want to get the newer version I bought the 3 year insurence for it...is there any way I can exchange it or get store credit for it?

This could be best answered by a Best Buy sales associate. Buyback options may be available for some items, but the sales associates would have more details and be able to assist further.

Thanks for your interest in Samsung Tablets.

--Mr.Samsung

11 years, 11 months ago

Posted by:

Samsung