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  • Answer Count
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    April 24, 2013
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    July 3, 2025
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 Samsung - 15.6&quot; Geek Squad Certified Refurbished Laptop - 4GB Memory - 500GB Hard Drive
Samsung - 15.6" Geek Squad Certified Refurbished Laptop - 4GB Memory - 500GB Hard Drive
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Stay connected with this Samsung GCRF-NP300E5C-A09US 15.6" laptop that features a high-speed wireless LAN for simple Web access. The 500GB hard drive offers ample storage for your photos, documents, movies and more.
 

Can you get Microsoft Powerpoint, Word and Publisher on it?

Yes, but those programs would need to be purchased separately.

Thanks for your interest in Samsung laptops.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - DVD Player with HD Upconversion - Black
Samsung - DVD Player with HD Upconversion - Black
This DVD player features 1080p upconversion for watching standard-definition DVDs in high-definition and DTS and Dolby Digital decoders for a lush soundscape.
 

MY SAMSUNG DVD PLAYER WILL PLAY SUGGESTIONS FOR MOVIES TO BUY BUT WILL NOT PLAY THE ONE ON THE DVD. I HAVE " BERNIE" AND "JULIE & JULIIA"

I have a Samsung Blue Ray DVD player model 80-:5500. When I put a new DVD in it to play it goes
through the advertising for other DVDs but then when it has play video ( brackets) and when I click on play VIDEO, nothing happens and I can't get the DVD to play. What can I do to upgrade the player or do I need to purchase a new one?
You may need to update the player's firmware, and you can do that at this link:

http://www.samsung.com/us/support/owners/product/DVD-C500/XAA

(Click on "Firmware" and download the latest file to load to the player).

Thanks for your support of Samsung products.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - DVD Player with HD Upconversion - Black
Samsung - DVD Player with HD Upconversion - Black
This DVD player features 1080p upconversion for watching standard-definition DVDs in high-definition and DTS and Dolby Digital decoders for a lush soundscape.
 

WHAT SHOULD I DO WITH THE OLD ONE? CAN IT BE UPDATED?

If you're referring to another player, it's up to you what to do with replaced electronics.

If you're referring to this player, there is an update at this link here:

http://www.samsung.com/us/support/owners/product/DVD-C500/XAA
(Click "Firmware")

If we can help further, please post back and let us know.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S III 4G LTE with 16GB Memory Cell Phone - White (AT&amp;T)
Samsung - Galaxy S III 4G LTE with 16GB Memory Cell Phone - White (AT&T)
Samsung Galaxy S III Cell Phone for AT&T: This phone's curved design makes it comfortable to hold in your hand while you're enjoying all of its great features. Make calls, multitask, schedule your day-to-day activities, and command your apps with your voice — the Galaxy S III becomes your own pocket-sized personal assistant.AT&T Next option available. Learn more ›
 

can i buy a samsung galaxy 3 phone and sign it up wit metro pcs?

This would be best addressed by a Best Buy Mobile sales associate. Since it's an AT&T phone, they may have contract obligations - but it's best to ask an activation expert at Best Buy.

Thanks for your interest in Samsung phones.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S III 4G LTE with 16GB Memory Cell Phone - White (AT&amp;T)
Samsung - Galaxy S III 4G LTE with 16GB Memory Cell Phone - White (AT&T)
Samsung Galaxy S III Cell Phone for AT&T: This phone's curved design makes it comfortable to hold in your hand while you're enjoying all of its great features. Make calls, multitask, schedule your day-to-day activities, and command your apps with your voice — the Galaxy S III becomes your own pocket-sized personal assistant.AT&T Next option available. Learn more ›
 

I bought a Samsumg S3 - SGHG I747 from AT & T no plan and didn't work

Good afternoon! I bought a Samsumg S3 - SGHG I747 from AT & T no plan at Best Buy and put the carrier's SIM of Brazil. After this occurs the following error "SIM network unlock PIN". How should I proceed to use?
Thank you Marcia
This would be best addressed by the carrier. We can't determine which SIM cards are compatible in different regions, and they would be able to explain further.

We might also recommend contacting the Best Buy mobile team at your nearby retailer.

Thanks for considering Samsung products.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - Wireless Adapter
Samsung - Wireless Adapter
Connect your Samsung TV, Blu-ray Disc player or home entertainment system to your existing wireless network with this WIS12ABGNX adapter that features AllShare technology for wide-ranging compatibility.
 

Samsung Wireless Adapter

Is the device compatible with Westinghouse..CW39T8RW?
This device was designed to work with Samsung branded Blu-Ray players and Home Theater systems. We aren't able to determine if it will work with other brands.

Thanks for your interest in Samsung wireless adapters.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - F90BN HD Flash Memory Camcorder - Black
Samsung - F90BN HD Flash Memory Camcorder - Black
Record footage in 720p resolution with this Samsung F980BN HMX-F90BN/XAA flash memory camcorder, which features a CMOS sensor to help you capture high-definition videos. The 2.7" LCD display provides a clear view for shooting or reviewing images.
 

Does this model come with a charger that plugs into the camcorder?

Most models come with some type of charger that you don't have to buy separately - is this one of them?
Yes, charging is done with the USB cable, which also comes with an adapter that allows you to plug it into the wall. You can also connect it to a computer or powered USB device to charge as well.

Additionally, there's an optional accessory - part IA-BC9UA4 - that can be purchased separately if you'd like to remove the battery, or charge a second battery while the other is in use.

Thanks for your interest in Samsung camcorders.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class (31-1/2&quot; Diag.) - LED - 720p - HDTV
Samsung - 32" Class (31-1/2" Diag.) - LED - 720p - HDTV
Samsung UN32EH4003FXZA LED HDTV: Enjoy your favorite movies with a crisp, clear picture on this Samsung LED HDTV's 720p display. Wide Color Enhancer Plus delivers rich, vibrant hues, while ConnectShare Movie technology makes it easy to play back photos, music and videos from compatible USB devices.
 

Does this tv have PIP?

This model does not have Picture-in-Picture capabilities.

There may be some PIP options available on your cable or satellite box, however the television has a single tuner and will support only one input.

Thanks for your interest in Samsung televisions.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 19&quot; Class (18-1/2&quot; Diag.) - LED - 720p - HDTV
Samsung - 19" Class (18-1/2" Diag.) - LED - 720p - HDTV
Samsung UN19F4000AFXZA Slim LED HDTV: Watch videos and look at pictures from your USB device on this 720p HDTV. The LED display looks great in almost all lighting conditions, and the size is perfect for a kitchen, dorm room or other compact space.
 

Can this TV be set to show captions? Does it have a headset port?

Yes, this can show captions. And for your convenience, the closed caption button is located on the remote control near the bottom.

It does have a headset port, so you can listen with headphones.

If we can answer anything else, just let us know. We're here to help!

Thanks for your interest in Samsung televisions.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 11.6&quot; Chromebook - Exynos 5 - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
Samsung - 11.6" Chromebook - Exynos 5 - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
Samsung XE303C12-A01US Chromebook: This ultrathin and ultralight HD laptop is super portable, making it easy to always stay connected and productive . Easily access your files at home or on the go with free 100GB cloud storage for 2 years, or even work offline.Learn more about Chromebooks ›
 

SD Photo cards

I am new to the Chrome/Cloud word, and just bought a new Sansung 550 Chromebook this weekend. I am trying to download photos from two different cameras (a Pentax Optio W80 and Canon T2i) either from the SD cards in the port, or using USB cables. Not having much luck. HELP?!
We're sorry to hear that you're having trouble with getting pictures on your Chromebook.

The pictures may need to be in a specific format - or there may be an app that isn't reading them. Without further information, it's difficult to say precisely what the problem might be. They should work fine with the SD Card, provided you can navigate to the folder that has pictures.

If you would, please contact the Best Buy Geek Squad Agents for more information. Best Buy is really good at helping people get personalized service and questions answered, and can probably tackle this question relatively easily. They, or the Samsung customer service center would always be glad to help as well.

We look forward to assisting you shortly.

--Mr.Samsung
12 years, 2 months ago
by
Posted by: 
Samsung