Samsung

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April 24, 2013
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September 6, 2025
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Samsung's Answers

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Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - 120Hz - HDTV

Samsung UN65EH6000FXZA LED HDTV: This expansive HDTV will display your movies, TV shows, video games and more in resolutions up to 1080p.

My TV is hooked up to Direct TV and I have sound but no picture. The picture was working earlier in the day but not know.

The TV is less than 6 months old and has been working great ever since we purchased it.

Do any other inputs - such as a DVD or Blu-Ray player - work? If you aren't sure, try checking to see if audio comes from those ports - that information may be useful if a technician is necessary.

You might try:

1. Resetting (or unplugging and plugging in) your DirecTV box - just to refresh it and make sure the box isn't the issue.
2. Check your cables - both at the TV and the Cable box.

If that doesn't help, you may try calling the Best Buy Geek Squad for further assistance. It's likely that your set is still covered by warranty, and if you need a repair, you may be able to get that scheduled.

Thanks for your support of Samsung televisions.

--Mr.Samsung

11 years, 11 months ago

Posted by:

Samsung

Samsung - ATIV Book 4 15.6" Laptop - 6GB Memory - 750GB Hard Drive - Mineral Ash Black

Samsung ATIV Book 4 NP470R5E-K01UB Laptop: When you're on the move, this lightweight and durable laptop delivers optimum performance for music, photos, movies and browsing the Internet. The antireflective screen ensures you see sharp images and bold color, even outdoors.Learn more about the New Windows ~

Is there any other graphic card apart the intel one

I mean in all those laptops i can see only intel (weak) graphic card, is there any other? Like nvidia or amd.

There is video card, but the video memory is not dedicated - it utilizes shared memory.

Thanks for your interest in Samsung products.

--Mr.Samsung

11 years, 11 months ago

Posted by:

Samsung

Samsung - Geek Squad Certified Refurbished Series 3 15.6" Laptop - 4GB Memory - 500GB Hard Drive - Sleek Silver

Learn more about Windows 8Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Access the Web on the go with this Samsung Series 3 NP300E5E-A laptop's built-in wireless LAN, which allows you to easily stream Internet-based content. Two 1.5W speakers and SoundAlive technology ensure lush, powerful audio.

Can I get this laptop with windows 7.

Several Series 3 Models, such as the NP300E5C-A0BUS will have Windows 7 drivers available for download on the Samsung website.

Thanks for your interest in Samsung laptops.

--Mr.Samsung

11 years, 11 months ago

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Samsung

Samsung - Galaxy Tab 3 7.0 - 8GB - White

Samsung Galaxy Tab 3 7.0: Jump right into using your tablet with the familiar Galaxy interface and wireless integration for syncing your contacts, music, apps and more. The super-clear screen sharpens your multimedia experience, and the Smart Remote feature lets you use your tablet as a universal remote for your home entertainment system.

Are you able to use barnes and noble gift cards with this tablet?

I'm researching tablets as a birthday present for my step mom. She really wants a tablet that she can use both Google Play and Barnes and Noble on. I'm just wondering if you can buy books off of Barnes and Noble gift cards on this tablet?

Best Answer

Barnes and Noble has the "Nook" App, which is available for Android.

Your mom's current account can be updated, and - once the App is installed - will be synced up to the mobile or tablet device as well. We're unable to determine if you can update the account with a gift card on the phone (that's a question for B&N to better answer), but it can be redeemed through the traditional way and you can still apply it on the Nook App.

Thanks for your interest in Samsung Tablets.

--Mr.Samsung

11 years, 11 months ago

Posted by:

Samsung

Samsung - 19" Class (18-1/2" Diag.) - LED - 720p - HDTV

Samsung UN19F4000AFXZA Slim LED HDTV: Watch videos and look at pictures from your USB device on this 720p HDTV. The LED display looks great in almost all lighting conditions, and the size is perfect for a kitchen, dorm room or other compact space.

Netflex?

Am I able to connect to my wifi with this TV to view my netflex WITHOUT a bluray player?

Best Answer

This model does not have the Smart Hub feature for Apps. The Smart feature is available on F6300 and up LED models.

Netflix is also available on many Samsung Blu-Ray players, also.

Thanks for your interest in Samsung televisions.

--Mr.Samsung

11 years, 11 months ago

Posted by:

Samsung

Samsung - Galaxy Tab 3 8" - Tablet Exynos Dual-core (2 Core) 1.50 GHz - 1.50 GB - Android 4.2.2 Jelly Bean - Pearl White

Mobile Computing Made Easy How mobile do you need to be? From among of the world's lightest, to the most powerful, Samsung mobile computers take productivity with you wherever you go.

facebook games?

Can you play facebook games on the Galaxy Tab 8 or 10? I tried Kindle and it did not work....

Many of the Apps have Android-compatible downloadable Apps that allow you to link your game play to your Facebook game's accounts.

Not all games will be playable on the Tablet, however many of the popular ones have companion programs so you can "game on the go". The game's maker will have to provide an Android compatible version of the game if it's not playable directly online using the browser.

Thanks for your interest in Samsung products.

--Mr.Samsung

11 years, 11 months ago

Posted by:

Samsung

Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver

Geek Squad® Certified Refurbished Samsung GCRF-XE303C12-A01US Chromebook: Stay connected and productive wherever you are with this Samsung Chromebook. It's compact and lightweight, ready to use right out of the box and boots up fast. The operating system and all of your apps stay up-to-date because Chromebooks automatically update.Learn more about Geek Squad Certified Refurbished products › Learn more about Chromebooks ›

International Shipping

Can you ship the chromebook to the UK? Thanks.

This would be best answered by a Best Buy salesperson who can speak more on shipping options.

Thanks for your interest in Samsung Chromebooks.

--Mr.Samsung

12 years ago

Posted by:

Samsung

Samsung - Galaxy Tab 3 7.0 - 8GB - White

Does the package include a charger?

Best Answer

Yes, this model can be charged with the USB cable connected to the Charging Head (both are included) that you can plug directly into the unit.

Please see the attached picture for a visual illustration of this.

Thanks for your interest in Samsung Tablets.

--Mr.Samsung

Images for this Answer

(click to see full-size image)

12 years ago

Posted by:

Samsung

Samsung - 840 Pro 256GB Internal Serial ATA Solid State Drive for Laptops

This Samsung 840 Pro MZ-7PD256BW 256GB internal solid state drive features data transfer rates up to 540MB/sec. for rapid response when updating files. The Serial ATA interface allows simple installation in your PC, Mac or Linux laptop.

Details

Does this drive come with a set of migration cables?

The drive with the Serial ATA connection is included only.

Thanks for your interest in Samsung Solid State Drives.

--Mr.Samsung

12 years ago

Posted by:

Samsung

Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 6GB Memory - 750GB Hard Drive - Gray

Geek Squad® Certified Refurbished Samsung 15.6" GCRF-NP550P5C-A01UB Laptop: The power and functionality you need for your job, casual gaming and surfing the Web is right here. Built-in JBL speakers provide rich sound and the slim-bezel design optimizes available space to maximize your viewing experience.Learn more about Geek Squad Certified Refurbished products ›Learn more about the New Windows ›

What is the model of this computer?

I would like to know which model is this computer

This is a refurbished model and Best Buy would be best able to assist further with this model.

Thanks for your interest in Samsung products.

--Mr.Samsung

12 years ago

Posted by:

Samsung