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    April 24, 2013
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 Samsung - Streaming Audio Blu-ray Player - Black
Samsung - Streaming Audio Blu-ray Player - Black
Enjoy your favorite films in stunning clarity with this Samsung BD-J5100/ZA Blu-ray player, which delivers arresting images with 1080p resolution. Streaming capability lets you enjoy a wide array of entertainment.
 

While watching a Netflix movie, it just stopped playing. Turned everything off, and now the player will not come back on. Any ideas on what to do?

Hi Technicallyclueless, we understand your concerns with the Blu-ray player. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
8 years, 3 months ago
by
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Samsung
 
 Samsung - 2.1-Channel Soundbar System with 7&quot; Wireless Subwoofer - Black
Samsung - 2.1-Channel Soundbar System with 7" Wireless Subwoofer - Black
Add a little extra oomph to your television's sound with this Samsung sound bar. The basic setup features a 2.1 channel speaker system with left and right speakers to balance the experience. A wireless subwoofer delivers true bass, and this Samsung sound bar offers surround sound expansion for virtual surround setups.
 

Do you need a receiver to go along with this? If so any suggestions?

Hello, this unit will connect via Bluetooth. ^Britt
8 years, 3 months ago
by
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Samsung
 
 Samsung - 65&quot; Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR
Samsung - 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR
See brilliant 4K action with this 65-inch Samsung smart TV. It renders fast-paced Ultra HD scenes smoothly with its Motion Rate 240 performance, and its 4K Color Drive Extreme technology lets you enjoy realistic viewing. The included One Remote device provides convenient centralized control over this Samsung smart TV and connected devices.
 

My background lighting is way off. Have it set to 11 and it’s still very dark. Anyone else have this problem. How do I warranty or return this TV

Hi Marty, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
8 years, 3 months ago
by
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Samsung
 
 Samsung - 40&quot; Class (39.5&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 40" Class (39.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Have a movie night with this 40-inch Samsung LED TV. It has a 4K resolution and 120 clear motion rate for lifelike video, and it has DTS Studio Sound to fill the room with dynamic audio. This Samsung LED TV has built-in Wi-Fi, so you can stream content from your favorite apps.
 

What is the difference between the UN40 MU 6290 FXZA model and the UN40 MU 6300 FXZA model?

Hello Kat, I have attached links below to specifications on each unit.
https://www.samsung.com/us/televisions-home-theater/tvs/4k-uhd-tvs/40--class-mu6300-4k-uhd-tv-un40mu6300fxza/?redir=UN40MU6300FXZA#specs
https://www.samsung.com/us/televisions-home-theater/tvs/4k-uhd-tvs/40-class-mu6290-4k-uhd-tv-un40mu6290fxza/#specs
^Britt
8 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 2.1-Channel Soundbar System with 6.5&quot; Wireless Subwoofer - Black
Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer - Black
Furnish a home entertainment space with this Samsung sound bar system. It includes a wireless 130W subwoofer to produce rumbling low frequencies while you enjoy your favorite movies, and its built-in Bluetooth lets you stream tunes from a compatible device. This Samsung sound bar system creates room-filling audio from its four speakers.
 

I have the Samsung 8500 rear speakers connected to this soundbar. I have sound from the speakers. How do you change the volume on the rear speakers using the sound bar. I have been through the settings on the bar and can't find a way. Thanks

Hi Rich, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
8 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Samsung - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black
Thanks to built-in Wi-Fi, this Samsung BD-J5700/ZA Blu-ray player allows you to enjoy streaming media from your favorite content providers, including Netflix, Pandora and more. AllShare DLNA capability lets you stream content stored on your home network.
 

Do you need internet for this device

Hello Mann, the internet is only required for Smart features. ^Britt
8 years, 3 months ago
by
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Samsung
 
 Samsung - 43&quot; Class (42.5&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 43" Class (42.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Enjoy stunning picture quality with this Samsung 4K television. The UHD Dimming feature supports vibrant contrast and color, and lower resolution movies or TV shows are enhanced to allow near-HD sharpness. The smart TV features of this 43-inch Samsung 4K television can be accessed with a simple remote control or app.
 

We just got the 43” Samsung. We can not hook up the wireless head phones to this tv? Have tried our Sony headphones and tv ears. Going to return tv if can’t get it figured out. Also direct tv remote will not work with the Samsung!

Hi Stephanie, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
8 years, 3 months ago
by
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Samsung
 
 Samsung - 50&quot; Class (49.5&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Bring movies and television to life with this 50-inch Samsung smart TV. It has 4K resolution for a clear, sharp picture with bright, true-to-life colors. This Samsung smart TV has an intuitive toolbar for quick access to streaming services, apps and live TV all in one place.
 

How many inches is it from the base to the bottom of the TV screen using the stand

Hello Gottaknow, this size of the stand is 32.8" x 6.3" x 12.2". ^Britt
8 years, 3 months ago
by
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Samsung
 
 Samsung - 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash - Black Stainless Steel
Samsung - 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash - Black Stainless Steel
Samsung's activewash Top Load Washer with 5.2 cu. ft. capacity allows larger loads, so you can spend less time doing laundry. The built-in sink lets you pretreat and presoak your clothes with ease, while Steam Wash uses the power of steam to help remove stains. With Vibration Reduction Technology wash loads stay balanced and quiet even at high speeds.
 

Does this washer require a special soap

Hello Kevin, we do recommend that HE detergent is used. ^Britt
8 years, 3 months ago
by
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Samsung
 
 Samsung - StormWash, 3rd Rack, 24&quot; Top Control Built-In Dishwasher - Stainless Steel
Samsung - StormWash, 3rd Rack, 24" Top Control Built-In Dishwasher - Stainless Steel
Samsung STORMWASH~ Dishwasher Heavy-duty wash system makes pre-rinsing unnecessary. Powerful rotating spray jets are positioned to clean dishes at every angle.Simply place hard-to-clean items above the StormWash~ wheel on the bottom rack and it scrubs them for you. The AutoRelease~ door opens automatically to circulate air and accelerate drying time. A third rack gives you dedicated space for cutlery and utensils freeing up more space for other dishes.
 

What is the actual height of the unit?

Hello Bettymae, this unit has an adjustable height of 33 7/8. ^Britt
8 years, 3 months ago
by
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Samsung