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April 24, 2013
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October 23, 2026
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Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles - White

Get laundry done quickly and efficiently with this 7.5 cu. ft. Samsung dryer. Featuring nine cycle settings and including Sensor Dry, which automatically turns off as soon as your clothes are dry, this stackable dryer also comes with Smart Care, which lets you troubleshoot any issues right from your smartphone. Plus, four temperature settings, four-way venting, and more.

I just purchased this item and I cant get it hot, the vents are clear and the dry levels are up, how do I achieve higher heat

Hi roadsterjohn, we understand your concerns with the dryer. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to assist you. ^Rosi

9 years, 5 months ago

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Samsung

Samsung - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black

Thanks to built-in Wi-Fi, this Samsung BD-J5700/ZA Blu-ray player allows you to enjoy streaming media from your favorite content providers, including Netflix, Pandora and more. AllShare DLNA capability lets you stream content stored on your home network.

Can I record from a CD to a USB drive?

Hi Kim, this Blu-ray player does not record. ^Rosi

9 years, 5 months ago

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Samsung

Samsung - 49" Class - (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV - with High Dynamic Range

Experience true DTS studio sound, an LED backlight and Full HD 2160p resolution on this Samsung 48.5-inch LED smart TV. Multiple USB ports let you connect an external hard drive and watch your favorite shows and movies in Full HD. Access your favorite apps and more through this Samsung LED smart TV hub.

What are the overall dimensions if on the stand. Height? Width? Depth?

Hi NewUser, the dimensions for the TV are (W x H x D) 43.3" x 28.1" x 13.1" with the stand. ^Rosi

9 years, 5 months ago

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Samsung

Samsung - Galaxy Book - 12" - 128GB - With Keyboard - Black

Only at Best BuyWatch movies and TV shows anywhere on this 12-inch Samsung Galaxy Book 2-in-1 tablet. It has a Super AMOLED display that supports 4K resolution to replicate the movie theater experience, and its S Pen provides precision in creative projects. This Samsung Galaxy Book 2-in-1 tablet has a battery life of up to 10.5 hours.

Does it have a removable SIM card?

Hi JHere, this is a Wi-Fi only device. ^Rosi

9 years, 5 months ago

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Samsung

Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Range - White

Add something new to your everyday meals. This Samsung gas range lets you explore your culinary skills and cook your favorite dishes faster. Plus, the removable griddle is great for preparing sausages, eggs, grilled sandwiches, and much more.

How does the self cleaning over work? How long does it take to clean? I have a white Samsung 5.8 cu ft self-cleaning freestanding gas range.

Hi, the self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that can be wiped away with a damp cloth. The cycle can be done in 2, 3, or 4 hours. ^Rosi

9 years, 6 months ago

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Samsung

Samsung - 5.8 cu. ft. Self-Cleaning Slide-in Gas Convection Range - Stainless Steel

Upgrade any kitchen with a slide-in design that blends seamlessly into the cabinetry to give your kitchen a high-end look. The powerful and flexible cooktop allows you to quickly boil water on the 17K BTU Power Burner or cook multiple dishes on the 5 round burners. The large 5.8 cu. ft. capacity can easily accommodate a big roast, multiple casserole dishes or several racks of cookies.

Nowhere can I find a listing of the burner BTU output?

Best Answer

Hi Timothy, the burner BTU's are:

Left Front Burner (Size and Power)
15000 BTU
Left Rear Burner (Size and Power)
9500 BTU
Right Front Burner (Size and Power)
17000 BTU
Right Rear Burner (Size and Power)
5000 BTU
Center Rear Burner (Size and Power)
9500 BTU
^Rosi

9 years, 6 months ago

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Samsung

Samsung - 40" Class (39.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Have a movie night with this 40-inch Samsung LED TV. It has a 4K resolution and 120 clear motion rate for lifelike video, and it has DTS Studio Sound to fill the room with dynamic audio. This Samsung LED TV has built-in Wi-Fi, so you can stream content from your favorite apps.

does this model have HDR?

Best Answer

Hi Henry, this TV does have 4K HDR Pro. ^Rosi

9 years, 6 months ago

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Samsung

Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel

Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.

I've had this oven for only 2 weeks and the Hot Surface light will not turn off. I've tried unplugging the stove and the light still came on. Any suggestions?

Hi Aimee, please visit http://smsn.us/SamsungSupportUSA and fill out the form. Our Social Media team will be happy to look into this for you. ^Rosi

9 years, 6 months ago

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Samsung

Samsung - 55" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR

Go extreme with this Samsung 4K TV. It measures 54.6 inches diagonally so that it adds dramatic impact to your room when playing movies and sports, and 4K resolutions assure fine detail as well as enriched colors and contrasts. Easily connect this Samsung 4K TV to your Wi-Fi to access a range of streaming media.

The UN55MU8000FXZA does it have HDR ?

Best Answer

Hi Jimbob, yes this TV has 4K HDR Extreme. ^Rosi

9 years, 6 months ago

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Samsung

Samsung - 32" Class - LED - 1080p - Smart - HDTV

Samsung J5500 Series UN32J5500AFXZA LED Smart HDTV: Turn your bedroom or small entertainment room into a home theater. With stunning 1080p picture quality and a world of streaming apps, you can enjoy TV and movies without needing a set-top cable box. Plus, you can wirelessly connect with smartphones and tablets to play videos and other content on the big screen.

I must hit the source key between each letter selection when entering my security code code for my wireless. Anyone know why? Also, it fails to connect although wireless is up & running. Ideas?

Hi Rose, we understand your concerns. Please visit http://smsn.us/SamsungSupportUSA and fill out the form. Our Social Media team will be happy to look into this. ^Rosi

9 years, 6 months ago

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Samsung