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  • Answer Count
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    April 24, 2013
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    March 9, 2026
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This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
 

Can the burners be light with a match if there is a power failure?

Hi Mark,

Yes, you can use a match or lighter to manually turn on the burner.

^Rodel
9 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry and Convection - Stainless Steel
Samsung - 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry and Convection - Stainless Steel
This smart Front Control Slide-in Range includes Air Fry, Convection & is fully Wi-fi connected and voice enabled, making it easy to create delicious meals for your family fast.
 

Is this model made to go all the way up against the back wall or do you have to have a piece of counter top behind it?

Hi Mindi,

Yes, you place it against the back wall with a minimum clearance of 2 inches from the wall to the back of the range. An anti-tip device is also installed for safety purposes.

^Rodel
9 months ago
by
Posted by: 
Samsung
 
Samsung's smart gas range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. The Precision Knobs will precisely control and ensure proper activation of your cooktop and the extra large 6.0 cu. ft. oven easily accommodates large dishes or roasting pans to cook for your whole family.
 

Does it have a warming drawer?

Hi there,

No, there is no warming drawer included in this range.

^Rodel
9 months ago
by
Posted by: 
Samsung
 
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
 

Does this 50" Class Q8F 4K UHD Smart TV need CONNECT ONE BOX?

No, the Q8F does not utilize a One Connect Box.
~ Samsung Specialist
9 months ago
by
Posted by: 
Samsung
 
A mundane chore like washing dishes is easier and more effective with a washing system that has dual wash arms and a spray jet that blasts water at high pressure, covering all angles to clean even the dirtiest dishes. To achieve improved drying performance the AutoRelease Door automatically opens at the end of the cycle to circulate air and dry dishes faster.
 

Does this have a Sanitize feature/function with it?

Hi Hannah,

Yes, this dishwasher has the Sanitize function.

^Rodel
9 months ago
by
Posted by: 
Samsung
 
Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.(1) **(1)Based on testing by Intertek of the Self Clean+ cycle on the WF6000R.
 

Hi there. My Samsung washer no longer works and needs to be replaced. I called Samsung directly and was on the phone for over an hour and still couldnt answer a simple question. Can this washer be stacked with Samsung dryer model #WF45T6000AV???

Hi Gio,

We are here to help you in getting the information that you ned.

We would like to speak to you directly to gather more information and see how we can effectively assist you.

Please feel free to get back to us the soonest via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1149241434), to help our team pull up your information.

Have a great day!

^Rodel
9 months ago
by
Posted by: 
Samsung
 
The Samsung 33" French Door refrigerator creates a stylish and modern kitchen with its compact design and recessed handles. The Beverage Center provides convenient access to refreshing cold, filtered water. With the Dual Auto Ice Maker, you can select from cubed ice or Ice Bites that chill your drink faster.
 

Can you turn off one size ice cubes if you only want the refrigerator to make only one size ice cubes?

Hi there,

No, this refrigerator model can only turn off the ice-making function of the refrigerator, and there is no option to have only one type of ice.

Have a great day,

-Ernest-
9 months ago
by
Posted by: 
Samsung
 
Unbeatable value with a slim, durable design and all the essential features you need await on Galaxy A36 5G. With more storage, you can keep your favorite photos, apps and memories without worrying about running out of space. Capture stunning studio grade selfies with the enhanced front camera and easily polish them with AI photo editing tools. The large 6.7" display makes gaming, scrolling and movie nights more enjoyable than ever. Enjoy all the awesome perks that come with an A Series phone, including Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, the redesigned One UI 7 interface offers smoother navigation and personalized design, giving you effortless access to the features you love most. Whether you're staying connected, capturing moments or browsing, A36 5G gives you premium performance at an affordable price. It's the smart choice you~ve been waiting for. Awesome price. Amazing value.
 

Can I use plug in (cord) earphones with this phone?

Hello, thank you for asking us your question about the Samsung Galaxy A36. The Galaxy A36 utilizes a USB Type C jack. You can use a USB-C to 3.5mm adapter or USB-C headphones to use wired headphones. If you have any other questions for us, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra
9 months ago
by
Posted by: 
Samsung
 
Galaxy Book5 Pro gives you premium performance and pro-level power in a device designed to move as fast as you do. From creating presentations to editing large files, the AI-powered Intel Core Ultra 7 processor makes it all feel unbelievably fast and smooth. With its lightweight build and long-lasting battery, you can seamlessly transition from your desk to a cafe to a client meeting without missing a beat. Packed with cutting-edge technology, Book5 Pro has smart features like AI Select~ and Copilot AI assistance to help you simplify complex tasks and streamline your workflow. Because work rarely happens on just one device, Book5 Pro is also built with advanced features that make it easy to work in sync with the rest of your Galaxy devices. Get an important notification or need to respond to a text mid-project? Phone Link ~ puts your phone screen right on Book5 Pro, allowing you to access all your important phone features and control it right from your PC. Sharing big files between your devices? With Quick Share~ you can do it wirelessly, quickly and safely. Plus, Auto Hotspot~ kicks in when your Wi-Fi doesn~t, so your laptop stays connected even when your day takes a detour. No matter where work takes you, Galaxy Book5 Pro keeps you a step ahead.
 

For 1700 does it not a have webcam?

Good day Ray, thanks for taking the time to ask us your question about the Samsung Galaxy Book5 Pro. Yes, the Galaxy Book5 Pro does indeed offer a webcam and microphone. Please feel free to contact Support if you think of any other questions for us. Thanks for choosing Samsung! - Debra
9 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Gear up for greatness with Galaxy Watch Ultra, a premium new smartwatch built for top-of-the-line performance. Climb the highest peak. Bike the long way home. The durable titanium design is our toughest yet, able to stand up to the rigors of your workout ~ even ocean swimming.~ Maintain your healthy lifestyle with new features enhanced by Galaxy AI~ that give your performance an edge, including an Energy Score~ that helps you start each day in the know and improved Heart Rate Tracking~ that helps you hone in on your heart health during your favorite cardio activities. Challenge yourself to do better than before on a run or a bike ride with a tracker that compares your current performance to your last one.~ Wherever you decide to go, blaze new trails with an improved GPS~ that makes navigation a breeze and a battery that keeps you moving ~ it~s our longest lasting yet, up to 100 hours.~ Plus, you can stay focused on your workout while keeping in touch with call and text capabilities right on your wrist.~ Get the extra motivation you need to conquer your goals with Galaxy Watch Ultra.
 

Is this watch compatible with the S24 ultra phone?

Hey Paula, thanks for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy S24 Ultra is compatible with the Galaxy Watch Ultra. If you have additional questions, please do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
9 months ago
by
Posted by: 
Samsung