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April 24, 2013
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Samsung - B-series HW-B650F 3.1 Ch DTS Virtual:X Soundbar - Black

Upgrade your home theater setup with a 3.1 Channel sound system, featuring a built in center speaker to enhance voices and a wireless subwoofer for booming bass. Get rich and balanced sound in your movies and shows while voices are intelligently separated from background noise, delivering clear dialogue even at low volume. Plus, you won't have to hassle with pairing and unpairing your devices to play music - you can connect two simultaneously and switch between them seamlessly.

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Can I add an additional subwoofer to the soundbar?

Hi Ed! Each Samsung Soundbar is designed to be exclusively compatible with the subwoofer included. The HW-B650F Soundbar will only work with the subwoofer included. ~ Samsung Solutions

10 months ago

Posted by:

Samsung

Samsung - B-Series HW-B550F 2.1Ch DTS Virtual:X Soundbar with Subwoofer - Titan Black

Revel in deep, rich bass that makes thunderstorms and helicopters on screen rumble through your room with a wireless subwoofer, perfect for the intense thrills of action packed movies and fast paced games. Hear voices, whispers and subtle details, even at low volume, with intelligently optimized audio. Delight in movie nights with sound that distinguishes and separates ambient noise from on screen dialogue along with virtual spatial audio that flows all around you.

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Had this soundbar for 2 years , it worked perfectly fine & couple days ago it just stopped working completely , does not want to turn on at all. What should I do ?

Khaleesi,

We appreciate your feedback regarding the issues you are experiencing with your HW-B550F Soundbar.

If you mean the HW-B550D, please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

10 months ago

Posted by:

Samsung

Samsung - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)

Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.

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does it have a ON timer

Hi Mark,

The U8000F does not have a built-in timer in the TV settings. However, you can set up a routine through the SmartThings app that has your TV turn on at a specific time each day.

~Samsung Advisor

10 months ago

Posted by:

Samsung

Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Go wall-to-wall with Samsung Sound Tower's unique Bi-directional design. Enjoy up to 18 hours of unplugged entertainment with our built-in battery. Rain or shine, enjoy year-round outdoor entertainment with this soundbar that is IPX5 rated for weather-resistant durability against water and dust.

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Can i add other samsung speakers to make the sound crisp?

Hello Commander! You can connect as many as 10 Samsung Sound Towers wirelessly through Group Play to create a powerful audio experience that’s sure to get the party started. ~ Samsung Solutions

10 months ago

Posted by:

Samsung

Samsung - 65 Class S95F OLED 4K Glare-Free TV with SamsungVisionAI (2025)

Our most advanced 4K processor powers Samsung Vision AI to upscale both picture and sound for stunning, cinematic excellence along with personalized experiences. Whether your streaming or gaming, this TV sets the tone and maps out every scene to maximize your viewing pleasure with our best Glare Free technology, exceptional motion enhancement up to 4K for crisp visuals, and OLED HDR Pro for bright and beautiful picture contrast. You'll think you're at a movie theater.

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Can you watch 4 things at once on this tv and how do I find out if it works on other tvs

Multi View, available on Samsung’s Q7F Series and above, allows you to display two types of content on-screen at once. You can view an app or HDMI source on the left, while mirroring your smartphone or casting from a compatible app on the right. While two HDMI sources can’t be displayed together, Multi View gives you the flexibility to combine streaming, live TV, mobile content, and more – side-by-side.
~ Samsung Specialist

10 months ago

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Samsung

Samsung - 55 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)

Does this tv support Apple AirPlay2?

Hi,

Yes, the U8000F supports Apple AirPlay 2.0.

~Samsung Advisor

10 months ago

Posted by:

Samsung

Samsung - 50 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.

Suddenly have verbal comments with volume changes etc. must have changed some settings by mistake. Help

Olive:

If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote.

To turn off Voice Guide, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide.

- Samsung Ambassador

10 months ago

Posted by:

Samsung

Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White

Samsung's 4.6 cu. ft. Large Capacity Top Load Washing Machine features our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning. Wi-Fi connectivity enables you to receive end-of-cycle alerts and schedule laundry right from your smartphone. With Active WaterJet, a built-in water faucet, you can easily pretreat heavily soiled and stained clothes.

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I just received this washer and find that the clothes have dry spots after a wash. Any reason for this and what would be the recommendations?

Hello Rick,

This is not the experience we want you to have when using your washer. Let us help you.

Dry spots can occur if the washer is overloaded or if the item being washed is too large and bulky (such as an overstuffed comforter) to tumble properly. For such items, you may need to remove them, rearrange them, and then run another wash cycle.

We shared a link below for steps to take to help with your washer concern. Please check the embedded words and watch the video for more details.

Washing machine does not fill with enough water
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1150515956) when you message us so our team can retrieve your information.

Thank you.

-Kimberly

10 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Stainless Steel

Samsung Mega Capacity 3-Door French Door refrigerator with 30 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.

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What is the minimum distance required to get through a door way with the refrigerator?

Hello James,

To ensure a smooth move of your refrigerator to its final location, please take the time to measure the width and height of all doorways, thresholds, ceilings, stairways, and any other areas that may impact the move. This will help ensure that you can safely transport your refrigerator.

For specific dimensions of the refrigerator, please refer to pages 20-21 of the manual link below.

User manual
https://downloadcenter.samsung.com/content/UM/202405/20240531054058993/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN-MES-CFR_240529.pdf

Have a fantastic day.

-Kimberly

10 months ago

Posted by:

Samsung

Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

Unbeatable value with a slim, durable design and all the essential features you need await on Galaxy A36 5G. With more storage, you can keep your favorite photos, apps and memories without worrying about running out of space. Capture stunning studio grade selfies with the enhanced front camera and easily polish them with AI photo editing tools. The large 6.7" display makes gaming, scrolling and movie nights more enjoyable than ever. Enjoy all the awesome perks that come with an A Series phone, including Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, the redesigned One UI 7 interface offers smoother navigation and personalized design, giving you effortless access to the features you love most. Whether you're staying connected, capturing moments or browsing, A36 5G gives you premium performance at an affordable price. It's the smart choice you~ve been waiting for. Awesome price. Amazing value.

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What's the difference between 128gb and 256gb besides price?

Howdy Juan, thank you for asking us your questions about the Samsung Galaxy A36 5G. The main difference between the advertised Galaxy A36 5G 128GB and 256GB model is the amount of internal storage, with the 256GB version providing double the space for your apps, photos, videos, and files compared to the 128GB version. If you have any other questions, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

10 months ago

Posted by:

Samsung