Samsung
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- Answer Count72827
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- First AnswerApril 24, 2013
- Last AnswerJuly 8, 2026
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Samsung - 55 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
My daughter is having trouble getting it to connect to the internet at her apartment complex - Any suggestions?
Hi Internet,
If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
10 months ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Samsung Mega Capacity 3-Door French Door Counter Depth refrigerator features 27 cu. ft. capacity, Dual Auto Ice Maker and a modern design with a Stainless look finish.
This is the exact size we have now in our motorhome Will Best buy installers install this in our motorhome?
Dear Valued Best Buy Client,
Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
10 months ago
by
Posted by:
Samsung
Samsung's Large Capacity Smart Electric Dryer is Wi-Fi connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.(Requires wireless network, Samsung account and SmartThings App. Available on Android and iOS devices) It also features Steam Sanitize+, which reduces wrinkles and odors and steams away 95% of pollen from fabric (Testing based on Samsung internal protocols. Results provided to and interpreted by Intertek. Individual results may vary)
The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.
Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
Pursue your passions with the incredible power of Galaxy Book4 Pro 360, complete with a brilliant display and the ability to easily connect to the rest of your Galaxy devices all in a 2-in-1 design ideal for your fast paced lifestyle. Equipped with the latest Intel Core Ultra processor , this laptop delivers the power you need to effortlessly update your online storefront, keep tabs on financials or edit photos and video. It~s thin and light too, making it the perfect device to let you work where and when you want, from the office to the coffee shop and anywhere in between. The 2-in-1 design also lets you work how you want. Flex from working on illustrations in tablet mode with the included S-Pen to working on the pitch deck for a new client then unwind in the evening by streaming your new favorite series. Do it all on the stunningly clear 16" Dynamic AMOLED 2X display with anti reflective technology that allows you to see your latest designs from any angle without a distracting glare. Never miss a beat when you pair it with your other Galaxy devices you can even expand your workspace by using your Tab S9 as a second screen for your laptop and easily transfer files in a snap with Quick Share. Plus, have peace of mind knowing this laptop is armed with Secured Core PC and Samsung Knox to help keep your files and info protected. Power to pursue your passions that~s Galaxy Book4 Pro 360.
does this laptop have storage for the s pen?
Aloha Spen, thanks for asking us your question about the Samsung Galaxy Book4 Pro 360. The S Pen for the Galaxy Book4 Pro 360 magnetically attaches to the back of the laptop. If you have additional questions for us, feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
10 months ago
by
Posted by:
Samsung
Meet your go to device for on the go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power, and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
Can I use headphone jack and Bluetooth at the same time?
Hello there Skippy, thank you for asking us your question about the Samsung Galaxy Tab A9+. No, the Galaxy Tab A9+ does not support playing audio through the headphone jack and a Bluetooth device simultaneously. While it has a "Dual audio" feature for two Bluetooth devices, it doesn't integrate wired and wireless outputs. However, you could utilize a physical Y-splitter cable to connect two wired headphones or a Bluetooth transmitter to achieve a similar result. Please reach out to Support if you think of additional questions. Thanks for being a faithful Samsung customer. - Debra
10 months ago
by
Posted by:
Samsung
Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
Can it be used on spectrum since it’s unlocked
Greetings John, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. Please do not hesitate to reach out to Support with any other questions you may have. Thank you for being a valued Samsung customer. - Debra
10 months ago
by
Posted by:
Samsung
Galaxy AI is here. Search like never before~, let transcript assist~ take the notes for you, format your notes into a clear summary,~ and effortlessly edit your photos~ -all from your tablet, all with AI. Why not make the everyday a little more extraordinary? Galaxy Tab S9, now with Galaxy AI, pushes the boundaries of what you expect from a tablet. Supported by a mighty processor and a powerful battery, you can seamlessly switch between accomplishing priorities and enjoying your favorite pastimes. You~ll have plenty of room on the vibrant and surprisingly portable 11" screen to make the day uniquely yours ~ tackle your to-do list, create your next masterpiece, catch up on the latest shows or level up in your favorite game. Whether you're working, streaming or gaming, the 120Hz refresh rate makes every experience super smooth.
what year was this made?
Hello, thank you for asking us your question about the Samsung Galaxy Tab S9. The advertised Galaxy Tab S9 was announced in July of 2023. However, it was officially released in August of 2023. Feel free to contact Support if you have additional questions. Thanks for being a faithful Samsung customer. - Debra
10 months ago
by
Posted by:
Samsung
Your favorite new health and wellness companion is here ~ Galaxy Watch7. Enhanced with Galaxy AI,~ this Watch has everything you need to keep you moving toward your health goals. Wake up on the right side of the bed every morning with an Energy Score1 that helps you understand your well-being better. Hit your morning workout while staying in touch with your world ~ make calls from your Watch and quickly respond to texts on the go with Suggested Replies.~ Then hone in on your heart health during your workout with improved Heart Rate Tracking,~ and improve each day with personalized Wellness Tips~ viewable right on your Galaxy smartphone.~ Plus, stay in the zone by streaming your favorite playlist or podcast from your Watch to your Galaxy Buds.~ Your ultimate fitness partner is now on your wrist ~ Galaxy Watch7.
Does this watch work with Amazon Alexa?
Hello Alexa, thanks for asking us your question about the Samsung Galaxy Watch7.
Wear OS on your Galaxy watch gives you access to your choice of virtual assistants! Bixby comes preinstalled, but you can also use Google's Assistant or Alexa by installing them from the Play Store. You can use them to help you with controlling your phone, smart devices, and even your daily tasks, such as setting alarms, timers, or reminders. Check out, "Use an AI assistant like Gemini, Alexa, or Bixby on your Galaxy watch" to learn more. Feel free to reach out to Support if you think of additional questions. Thank you for being a loyal Samsung customer. - Debra
Wear OS on your Galaxy watch gives you access to your choice of virtual assistants! Bixby comes preinstalled, but you can also use Google's Assistant or Alexa by installing them from the Play Store. You can use them to help you with controlling your phone, smart devices, and even your daily tasks, such as setting alarms, timers, or reminders. Check out, "Use an AI assistant like Gemini, Alexa, or Bixby on your Galaxy watch" to learn more. Feel free to reach out to Support if you think of additional questions. Thank you for being a loyal Samsung customer. - Debra
10 months ago
by
Posted by:
Samsung