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- First AnswerApril 24, 2013
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Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
Why is my food not staying frozen, the temperature is 0
Hello Doreen,
Thank you for reaching out to us. We're glad to assist you with your refrigerator.
For steps to help with your freezer's temperature, please see page 50 of the manual link below for steps under "Fridge/freezer does not operate. Fridge/freezer temperature is warm."
User manual
https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148932550) so our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We're glad to assist you with your refrigerator.
For steps to help with your freezer's temperature, please see page 50 of the manual link below for steps under "Fridge/freezer does not operate. Fridge/freezer temperature is warm."
User manual
https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148932550) so our team can retrieve your information when you message us.
Thank you.
-Kimberly
10 months ago
by
Posted by:
Samsung
Equipped with the ActiveWave Agitator, Samsung~s large 4.4 cu. ft. capacity Top Load Washer is designed to reduce noise and vibration while delivering powerful cleaning, and features a premium Soft-Close Lid.
Will this washing machine accommodate a queen-sized comforter?
Yes, the unit can accommodate large items with a few reminders when washing a big, heavy load on pages 28-29 in the manual. and the link for additional details, and clicking the hyperlinks within
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148932427) to help our team gather your information.
Have a great day.
^Charles
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148932427) to help our team gather your information.
Have a great day.
^Charles
10 months ago
by
Posted by:
Samsung
Step up to Full HD for a significantly clearer picture than regular HD. Enjoy impressive, fine-tuned colors and deep contrast, all wrapped in a sleek design and secured by triple-layer protection. Virtual 3-D sound is enhanced and tracks movement on screen for a truly immersive experience.
Are the HDMI ports 1.4 or 2.0 or 2.1
Hi Dan,
With HDMI 2.1 being such a complex topic, we feel it’s clearer to highlight the specific features supported by each TV model. The F6000F has 2 HDMI ports, both of which support HDR and HDR10+. HDMI port #2 further supports eARC. If you’re looking for a TV capable of Auto Game Mode, VRR, and 4K@120Hz, please consider our 55-85” Q8F or 42” S90F, both of which support these features in all HDMI ports.
~Samsung Advisor
With HDMI 2.1 being such a complex topic, we feel it’s clearer to highlight the specific features supported by each TV model. The F6000F has 2 HDMI ports, both of which support HDR and HDR10+. HDMI port #2 further supports eARC. If you’re looking for a TV capable of Auto Game Mode, VRR, and 4K@120Hz, please consider our 55-85” Q8F or 42” S90F, both of which support these features in all HDMI ports.
~Samsung Advisor
10 months ago
by
Posted by:
Samsung
Designed for tech enthusiasts, hardcore gamers and heavy-workload professionals who want blazing fast speed. The integrated heatsink disperses heat to maintain speed, power, efficiency and thermal control, preventing downtime overheating on consoles and PCs. For console gaming, compatible only with PlayStation 5. Sequential read/write speeds up to 7,450/6,900 MB/s
Samsung - Galaxy S25 256GB (Unlocked) - Icyblue
Imagine a new phone that truly simplifies your day. Galaxy S25 does more than keep your world all in one place ~it uses AI to intuitively streamline your life. What if you could plan a night out with your friends with one simple ask? Your personal assistant will find the perfect spot and text it to them. Want to keep tabs on your busy day ahead? Galaxy S25 gives you the insights you need before you know you need them with Now Brief. Want to wow with your content? Capture and curate post-worthy shots every time with an incredible high-res camera. Looking for a phone that can truly keep up with you? Galaxy S25 is built with a long-lasting battery. What if you could experience epic tech that brings ease to your everyday? Galaxy S25 does just that.
Hi! Is it global? Could I use it in any country?
Hello Pat, thanks for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the carrier of your choosing to inquire if this device would have international services rendered. Feel free to contact Support if you have any other questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
10 months ago
by
Posted by:
Samsung
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Does the sound bar replace a receiver?
Hi! The HW-B650 features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions
10 months ago
by
Posted by:
Samsung
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
Enjoy room filling sound in an all in one design. Experience captivating 3D audio with Dolby Digital 5.1 capable and DTS Virtual :X. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Plus, don't miss a word, thanks to a built in center speaker.
From Wireless Dolby Atmos to sound calibrated to fit your space, the ultra slim Samsung S800D delivers a rich audio experience with style and features se t to impress.
From Wireless Dolby Atmos to sound calibrated to fit your space, the ultra slim Samsung S800D delivers a rich audio experience with style and features set to impress.
Bought 65" Samsung Frame TV + this soundbar. Want to display art or muted football game on TV and (w/"hands free" voice command) ask Alexa to play music. How to do this? Soundbar doesn't respond to "Alexa . . ." wakeup even though specs say it's built in.
Hello JanJan, The Samsung HW-S801D soundbar has Alexa built-in, but it sounds like it may not be fully set up to respond to voice commands as you expect.
Here’s what to check and do:
Ensure Alexa is Enabled on the Soundbar:
On your soundbar, make sure Alexa is actually enabled. This might require connecting the soundbar to your Wi-Fi network and linking it with the Alexa app on your smartphone.
If you haven't set this up yet, follow the soundbar’s user manual to enable Alexa in the soundbar settings. Usually, you'll need to go to the soundbar’s setup in the Samsung SmartThings app.
Check Alexa Voice Activation:
Since the soundbar has Alexa built-in, it should respond to "Alexa" commands directly, but if it's not, double-check that the microphone is not muted (usually indicated by a small light on the soundbar).
Ensure the soundbar is set up as a smart device in the Alexa app.
You might need to explicitly enable the soundbar as a device to control in your Alexa app by going into the app and selecting the soundbar as a controllable device.
Use the TV's Alexa (if needed): If you continue to have trouble with the soundbar's Alexa, consider using the built-in Alexa on the Samsung Frame TV. It also has Alexa functionality and might respond more reliably to voice commands. To do this, just make sure your TV is connected to Alexa through the SmartThings app or directly through Alexa.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Here’s what to check and do:
Ensure Alexa is Enabled on the Soundbar:
On your soundbar, make sure Alexa is actually enabled. This might require connecting the soundbar to your Wi-Fi network and linking it with the Alexa app on your smartphone.
If you haven't set this up yet, follow the soundbar’s user manual to enable Alexa in the soundbar settings. Usually, you'll need to go to the soundbar’s setup in the Samsung SmartThings app.
Check Alexa Voice Activation:
Since the soundbar has Alexa built-in, it should respond to "Alexa" commands directly, but if it's not, double-check that the microphone is not muted (usually indicated by a small light on the soundbar).
Ensure the soundbar is set up as a smart device in the Alexa app.
You might need to explicitly enable the soundbar as a device to control in your Alexa app by going into the app and selecting the soundbar as a controllable device.
Use the TV's Alexa (if needed): If you continue to have trouble with the soundbar's Alexa, consider using the built-in Alexa on the Samsung Frame TV. It also has Alexa functionality and might respond more reliably to voice commands. To do this, just make sure your TV is connected to Alexa through the SmartThings app or directly through Alexa.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
10 months ago
by
Posted by:
Samsung