Samsung
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- Answer Count70338
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- First AnswerApril 24, 2013
- Last AnswerMarch 23, 2026
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Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
Is there a sound mute option?
Hello there,
Thank you for asking. Let's get the details you need.
To switch the sound of your microwave on and off, refer to the recommended steps in your user manual, available at this link. Turn to page 12 under the "System Settings."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148943499) to help our team gather your information.
Have a great day.
^Charles
Thank you for asking. Let's get the details you need.
To switch the sound of your microwave on and off, refer to the recommended steps in your user manual, available at this link. Turn to page 12 under the "System Settings."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148943499) to help our team gather your information.
Have a great day.
^Charles
10 months ago
by
Posted by:
Samsung
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
I have a Griplock rail system on my walls. These allow me to suspend steel wires with various attachments to hang art, etc. Is there something on the back of the Samsung Frame Pro 65" I can attach to that will allow me to hang the tv from my rail system?
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Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
What apps come with this TV
Bill - While you can choose from and install hundreds of apps directly from the Q7F TV's Apps Home screen, the apps that come pre-installed on the TV are: SmartThings, Samsung TV Plus, Netflix, Prime Video, Disney+, Hulu, Apple TV, Peacock, Sling TV, YouTube, Bixby, and Internet.
~ Samsung Specialist
~ Samsung Specialist
10 months ago
by
Posted by:
Samsung
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
What are the primary differences between the 2025 Q8F and the 2024 Q80D?
Hi GEE - Great question. Processing & Picture: The Q80D’s Direct Full Array offers superior contrast control, but Q8F emphasizes vibrant, boosted color and AI-driven optimization, keeping picture quality bright and bold. Motion & Gaming: Q8F gains faster (up to 144Hz) motion and AI Auto Game Mode for smarter, effortless gaming setup. Audio: The Q80D offers richer sound with more power, but Q8F covers all essential audio features for solid day-to-day viewing. Design: Both TVs look modern and sleek, but Q8F’s Air Slim design and 3 Bezel-less look add a more elegant style. Smart: Q8F gets Samsung’s newest One UI Tizen platform, built around personalization, AI content suggestions, and creative features like Generative Wallpaper and Karaoke Mic.
~ Samsung Specialist
~ Samsung Specialist
10 months ago
by
Posted by:
Samsung
The Samsung 33" French Door refrigerator creates a stylish and modern kitchen with its compact design and recessed handles. The Beverage Center provides convenient access to refreshing cold, filtered water. With the Dual Auto Ice Maker, you can select from cubed ice or Ice Bites that chill your drink faster.
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Is the oven gas or electric my
Hi there,
This unit is a gas model oven.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148899225) to help our team pull up your information.
Have a great day
^Charles
This unit is a gas model oven.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148899225) to help our team pull up your information.
Have a great day
^Charles
10 months ago
by
Posted by:
Samsung
Samsung's Large Capacity Smart Electric Dryer is Wi-Fi connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.(Requires wireless network, Samsung account and SmartThings App. Available on Android and iOS devices) It also features Steam Sanitize+, which reduces wrinkles and odors and steams away 95% of pollen from fabric (Testing based on Samsung internal protocols. Results provided to and interpreted by Intertek. Individual results may vary)
Our dryer won't heat. Already checked the breaker, lint tray, cleaned moister sensors, replugged it in, nothing fixes it but it works fine otherwise, it just won't heat. Bought it January last year. Can't find owners manual. HELP
Hi there,
We understand the importance of having a properly functioning dryer. Let us help you with it.
Below is the link to help if the dryer is not heating up or drying your clothes properly. Select the option that best describes your experience, follow the steps and hyperlinks for additional information, and watch the Instructional video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Here at Samsung, we encourage our customers to minimise the use of paper, which is why we encourage them to take advantage of accessing the digital copy:
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday–Friday.
Have a great day.
^Charles
We understand the importance of having a properly functioning dryer. Let us help you with it.
Below is the link to help if the dryer is not heating up or drying your clothes properly. Select the option that best describes your experience, follow the steps and hyperlinks for additional information, and watch the Instructional video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Here at Samsung, we encourage our customers to minimise the use of paper, which is why we encourage them to take advantage of accessing the digital copy:
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday–Friday.
Have a great day.
^Charles
10 months ago
by
Posted by:
Samsung
Samsung - 65 Class Q60D Series QLED 4K Smart Tizen TV (2024)
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.(1) **(1)Based on testing by Intertek of the Self Clean+ cycle on the WF6000R.
Looking for the Samsung washing machine and dryer set in PLATINUM with CHAMPAGNE trim. Do you have this color?
Hi there,
The platinum with champagne trim is not a colour option available for this model.
Please see the colour option for the model on the product page on the upper right section under the Key features section.
Product page
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148934129) to help our team gather your information.
Have a great day.
^Charles
The platinum with champagne trim is not a colour option available for this model.
Please see the colour option for the model on the product page on the upper right section under the Key features section.
Product page
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148934129) to help our team gather your information.
Have a great day.
^Charles
10 months ago
by
Posted by:
Samsung