Hi. This is Cristy from TracFone Wireless. You may follow these steps:
1. From your Home screen, tap the "All Apps" icon.
2. Scroll and tap "Settings".
3. Scroll down to "SYSTEM", then tap "Date & Time".
4. Tap "Automatic Date & Time".
5. Tap Off.
6. Clear the box next to "Automatic Time Zone".
7. Tap Set date and enter the date.
8. Tap Set time and enter the time
If these will not work, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be happy to assist you.
6 months ago
by
Posted by:
TracFone Wireless