Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

Thank you for sharing your insights with us. We regret that you have had a negative experience with your Whirlpool® Refrigerator ice maker. Please review the following professional troubleshooting tips for this concern:

Ice Maker Operation/Reset:
If the ice maker is making ice but not dumping it, try a reset. Unplug the refrigerator for one minute, then plug it back in. Wait a couple of hours and check for ice production.
A common reason for no ice production is that the ice maker was accidentally turned off. You can try a power cycle (unplug for one minute) or use the reset button (if available) for a few seconds. Refer to ""How to Turn the Ice Maker On"" (https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Ice_and_Water_Concerns/Ice_and_Dispenser_Concerns/Ice_Production/Not_Making_Ice/Not_Making_Ice_-_Refrigerator#s13394 ) for more information.
If the ice maker is on but not connected to a water supply, it can cause a buzzing noise and lead to the refrigerator or freezer sections becoming too cold, potentially freezing food in crisper drawers.

Water Filter Status:
Recent Replacement: Ensure a newly installed water filter is locked into place for a proper seal. An improperly installed filter can reduce water flow, decrease ice production, or cause leaks. To check, remove the filter and dispense water; if water dispenses, the filter was installed incorrectly and should be reinstalled.

Filter Replacement: It is recommended to replace the Whirlpool water filter every 6 months or when the indicator light comes on. A clogged filter can reduce water flow to the ice maker and dispenser, resulting in low ice production. Whirlpool recommends using everydrop® water filters. Find the right replacement filter for your refrigerator at https://www.everydropwater.com/.

Flushing the System: Flushing is necessary every time the filter is changed or initially installed. This key step removes excess air and carbon. Air in the system can cause dripping at the dispenser, small/hollow ice cubes, or cloudy water. The required amount of water to dispense for a proper flush varies; refer to your filter's instructions (typically 1, 2, or 4 gallons).

Water Line Installation:
The refrigerator must be connected to a cold water supply using 1/4"" (6.35 mm) O.D. soft copper or PEX tubing. A service loop of tubing is recommended to allow the refrigerator to be pulled out for service.
Check for kinks in the water supply line, as this reduces flow. Straighten the line and avoid pushing the refrigerator too far back against the wall or cabinet to prevent pinching the line.

Please review the troubleshooting tips provided. If the issue persists, we recommend contacting Whirlpool® directly at 800-253-1301 for further assistance. Our representatives are available Monday through Friday from 8:00 AM to 6:00 PM EST.

Hello! The griddle for model WFG505M0MS is part number W10554125. Thank you for your inquiry about our Whirlpool® appliances.

Hello! Model WRS321SDHZ has a width of 35.5". For Standard Side-by-Side Installation: To ensure proper ventilation for your refrigerator, allow for 1/2" (1.27 cm) of space on each side and at the top. Allow for 2" (5.08 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open. NOTES: � This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator. � Normal minimum cabinet cut-out width required for product installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.