Breville Consumer Support

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October 10, 2016
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June 20, 2024
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Breville Consumer Support's Answers

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Breville - the Smart Oven Pro Convection Toaster Oven - Brushed Stainless Steel

The Smart Oven® Pro With Element IQ® is for the cook who desires a countertop oven that bakes the perfect pizza, crispy yet chewy cookies, toasts evenly and roasts succulent meat. The convection setting reduces cooking time by up to 30%. Enjoy the confidence of cooking with Breville+. The full experience is free when you register your oven.

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Does the convection stay on all the time or is this optional

It is optional.

3 months, 3 weeks ago

Posted by:

Breville Consumer Support

Breville - the Compact Wave Soft Close 0.9 Cu. Ft. Microwave - Brushed Stainless Steel

Cook meals or reheat food while conserving counter space with this compact 25-liter Breville Compact Wave soft-close microwave. The soft-close door offers quiet, gentle closure to avoid disturbing others, and the preset options provide consistent quality with the press of a button. This Breville Compact Wave soft-close microwave features a mute button for silent operation, and the child lock helps prevent accidental use.

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I have reviewed the Q & A's about the interior of the unit. Breville Customer Service, please clarify both what it is and if the coating on the inside of the microwave is non-stick/PFAS or chemical of that type? Thank you

While not Teflon, which is a brand name, we do use a non-stick coating. Our coating does have PTFE, but is not made with PFOA.

3 months, 3 weeks ago

Posted by:

Breville Consumer Support

Breville - the Mini Smart Oven - Stainless Steel

Toast up to 4 slices of bread or bake an 11" pizza quickly in this Breville the Mini Smart Oven BOV450XL, which features 4 quartz elements for fast, even heating. Element IQ coordinates cooking times to preheated oven temperatures.

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Does this Breville toaster oven contain Teflon or PFOA coatings?

While not Teflon, which is a brand name, we do use a non-stick coating. Our coating does have PTFE, but is not made with PFOA.

3 months, 3 weeks ago

Posted by:

Breville Consumer Support

Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel

This Breville Grind Control coffee maker features an adjustable grinder and calibration function to grind coffee beans. Adjust the grind size to suit personal tastes, and use the programmable Auto-Start feature to automatically start brewing before you wake up. Machined stainless steel burrs produce consistent ground particle sizes in this Breville Grind Control coffee maker.

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Do you have to do anything if your not going to use it for awhile? i.e. storage directions. How long can it sit before you have to do anything to store it? i.e. if not used after XX days make sure to xxxxx. thanks for your time, love the machine!

Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US&region=us&brand=breville with a subject line of BBUS240222-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to askus@brevilleusa.com and include the same information.

3 months, 4 weeks ago

Posted by:

Breville Consumer Support

Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and intergrated grinder - Stainless Steel

Breville The Barista Express BES870XL 25-Shot Espresso Maker:Need a pick-me up? Make espresso or an espresso-based beverage using this maker, which features a 15-bar Italian pump and 25-shot capacity for reliable performance. Low-pressure pre-infusion expands grinds gently to deliver even extraction.

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Can the grinder be removed to be cleaned?

The burrs can be removed for cleaning, but not the entire grinder.

4 months, 1 week ago

Posted by:

Breville Consumer Support

Breville - Bambino - Brushed Stainless Steel

Breville Bambino, Brushed Stainless Steel

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Is this expresso machine fully Teflon free and BPA free ?

Yes.

4 months, 1 week ago

Posted by:

Breville Consumer Support

Breville - the Smooth Wave 1.2 Cu. Ft. Microwave - Stainless Steel

Take the guesswork out of the equation with this Breville the Smooth Wave microwave. Sensor iQ technology monitors the amount of steam produced during the cooking process and automatically adjusts the power level, preventing overcooked and burned food. This Breville the Smooth Wave microwave features 15 smart presets for one-touch operation, and the soft-close door helps avoid loud slams.

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