You will need to point the remote at the window side panel on the case as there will be an infrared sensor inside the computer case that the remote control need to point to in order for the RGB LED's to work. If that still fails to work, it may be necessary to go inside the computer to make sure the sensor is not being blocked. For additional assistance or if you have any questions, please call us at 1.888.937.5582 Monday through Friday from 6am to 8pm PST.
8 years, 2 months ago
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CyberPowerPC Brand Expert