Lenovo Product Expert
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- First AnswerApril 21, 2014
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Lenovo - Yoga 7i 2-in-1 14" Touch Screen Laptop - Intel Evo Platform Core i5 - 12GB Memory - 512GB Solid State Drive - Dark Moss
The Lenovo Yoga 7i 14" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel Core i5 processors and vibrant FHD clarity with Intel Iris X graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter.
I am getting ready to return this laptop due to an issue I have had since Day 1. When using the computer the screen sporadically goes black. This primarily happens when I am in the middle of using Word. I was wondering if there is a fix for this issue
We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i-14, model number 82BH0006US. You mention that the screen goes black, mainly when you are using the Microsoft Word APP. Be sure that you have not installed a second copy of Microsoft Word onto the computer. There is already a copy of Microsoft Office 365 installed on this computer as a part of the Windows 10 Operating System. If you already have a subscription to Office 365, you can just sign in using your current User Name and Password within the copy of Office 365 already installed - No additional software need be installed. If you are activating a new Office 365 subscription or if you have purchased a new Microsoft Office License, you do not need to install any software. Just go into the installed copy of Office 365 within Windows 10, input the Product Code that comes with your new License and you will be able to activate your license that way. If you have installed a second copy of the Office software, you will need to uninstall that copy to avoid having the black screen issue continue. Here is a link to instructions for uninstalling a program from Windows 10: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98. Restart your computer after the uninstall and the black screen issue when you open Microsoft Word should be gone. If the issue does continue, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - IdeaPad S340 15" Touch-Screen Laptop - AMD Ryzen 7 3700U - 12GB Memory - 512GB Solid State Drive
Introducing the Lenovo~ IdeaPad~ S340 Touchscreen. Slip into something more comfortable with a thinner & lighter laptop with narrow bezels for broader viewing, it boasts state-of-the-art processing and thoughtful design elements such as a privacy shutter. Plus the convenience of touch. Power through any task with ease and in style.
Is this a good laptop to produce music with?
That will depend on the requirements and compatibility od the software you will be using. The Lenovo IdeaPad S340-15 model number 81QG000DUS, ships with the Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We recommend you check with the specific software publisher's web sites for the software you will be using, for their compatibility with Windows 10 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - S345-14AST 14" Touch-Screen Chromebook - AMD A6-Series - 4GB Memory - AMD Radeon R5 - 32GB eMMC Flash Memory
Lenovo S345-14AST Chromebook: Complete daily computing tasks with this Lenovo Chromebook. The AMD processor offers performance for executing tasks quickly, and the 4GB of RAM let you run several applications seamlessly. This Lenovo Chromebook has a 32GB eMMC SSD for swift data access and start-up times, while the AMD Radeon R5 graphics deliver crisp visuals on the 14-inch Full HD display.
Can this computer be bent back and turned into tablet form?
No. The Lenovo S345-15 Chromebook model number 81WX0000UX, does not have 360-Degree hinges on the screen.
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - Ideapad 3 15 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Abyss Blue
Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 15 delivers power in a laptop that's perfect for your everyday tasks, with features that you can depend on such as advanced mobile 10th Generation Intel Core processors and all day battery.
Can I add storage via SD or micro SD?
The Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS, ships with a standard SD card slot.
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - S345-14AST 14" Touch-Screen Chromebook - AMD A6-Series - 4GB Memory - AMD Radeon R5 - 32GB eMMC Flash Memory
Lenovo S345-14AST Chromebook: Complete daily computing tasks with this Lenovo Chromebook. The AMD processor offers performance for executing tasks quickly, and the 4GB of RAM let you run several applications seamlessly. This Lenovo Chromebook has a 32GB eMMC SSD for swift data access and start-up times, while the AMD Radeon R5 graphics deliver crisp visuals on the 14-inch Full HD display.
Just purchased this Chromebook and would like to add a Micro SD Card. What is the largest capacity it will accept. Thank you, Brian:)
The Lenovo S345-14 Chromebook, model number 81WX0000UX, ships with a MicroSD Card Reader. You can use any Chrome Operating System compatible MicroSD Card
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - Q24i-10 24" IPS LED FHD FreeSync Monitor (HDMI, VGA) - Black
Modernize your workspace with this 23.8-inch Lenovo Q24i WLED monitor. With a tilting stand, NearEdgeless bezel and Full HD resolution, this graceful monitor offers sharp looks in both design and visual performance. Built-in dual speakers provide a rich audio experience for movies and games. This 23.8-inch Lenovo Q24i WLED monitor boasts in-plane switching technology, making it easy to see the screen from any viewing angle.
Does this monitor pair with a New iPad Air?
The Lenovo Q24i-10 Monitor has no wireless connectivity. It will connect to a video source via either HDMI or VGA connection. The Q24i-10 is Operating System independent. We recommend you check with the requirements and compatibility of the device you want to connect to the Q24i-10 Monitor.
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - 17.3" ThinkPad P17 Gen 1 Mobile Workstation, Black
Have the power to design and create content while on the go with the Lenovo 17.3" ThinkPad P17 Mobile Workstation. Designed for professionals, this laptop is equipped with a 10th generation 2.6 GHz Intel Core i7-10750H six-core processor with 16GB of DDR4-3200 memory and a 512GB M.2 NVMe PCIe solid-state drive to quickly load and multitask demanding applications and projects. In addition to having a second available M.2 storage slot, there are four 260-pin SO-DIMM slots that allow you to install up to 128GB of RAM to further enhance performance. The 17.3" In-Plane Switching (IPS) display is powered by NVIDIA Quadro T1000 graphics, which is designed to accelerate CAD applications and other creative workflows to generate everything from special effects to complex scientific visualization. Up to four external monitors can be connected to the laptop through its HDMI, USB Type-C, and Thunderbolt 3 ports to provide increased work space, efficient multitasking, and presentations.
How much storage, it says 512 HDD and 512 SSD for a total of 512????doesn't that add up to 1Tb??? What charger/adapter does it use? 230 W?
The Lenovo ThinkPad P17 Mobile Workstation, model number 20SN003YUS, ships with one 512GB M.2 2280 PCIe NVMe Opal2 solid state hard drive. This is a 110V device. It does ship with a Dual Voltage 170W AC adapter/charger with a USA compatible wall side plug. To use outside the USA you will need to add a wall side plug adapter compatible with the country the computer will be used in. Here is a link to more information about this specific model number: https://psref.lenovo.com/Detail/ThinkPad/ThinkPad_P17_Gen_1?M=20SN003YUS
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - Ideapad 3 17 17" Laptop - Intel Core i5 - 8GB Memory - 1TB HDD - Abyss Blue
Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 17 delivers power in a laptop that's perfect for your everyday tasks, with features that you can depend on such as advanced mobile 10th Generation Intel Core processors and all day battery.
Does it have BACKLIT KEYBOARD & TOUCHSCREEN?"
The Lenovo IdeaPad 3 17 model number 81WF004CUS, does not have a backlit keyboard and does not have a touchscreen.
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - Smart Clock Essential 4" Smart Display with Google Assistant - Soft Touch Gray
The Lenovo Smart Clock Essential is the ultimate smart clock for any room. With a big & bold display you can check out the time from across the room, whether in the kitchen, in the living room or on a shelf. Talk to Google for hands-free help. From checking the time and weather, setting timers for cooking, adding items to your shopping list or making hands-free calls, the Lenovo Smart Clock Essential is here to help you be more productive and take back time. It~s also a great night-time companion with its built-in nightlight that provides a small source of light without waking up the whole family. No more stumbling around in the dark when searching for things. Listen to music, news, podcasts, and more with the clock~s quality speakers. Control over 40,000 compatible smart devices from over 5,000 brands. Ask Google to set the temperature, dim the lights, and more. Just say ~Hey Google.~
Does this alarm clock have a recurring alarm function?
You can set an alarm that will reoccur at the same time every day: Method 1: Talk to the Lenovo Smart Clock Essential. Say something like: "Hey Google, set an alarm for 8 a.m." Method 2: Manual setup.
Press and hold the alarm setup button for more than 2 seconds to enter the alarm clock setting mode.
Press the alarm setup button to confirm the current setting and automatically switch between the routine, hours and minutes categories.
Press the volume up/down buttons to set each category.
Press and hold the alarm setup button for more than 2 seconds to enter the alarm clock setting mode.
Press the alarm setup button to confirm the current setting and automatically switch between the routine, hours and minutes categories.
Press the volume up/down buttons to set each category.
4 years, 7 months ago
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Lenovo Product Expert
Lenovo - Smart Clock Essential 4" Smart Display with Google Assistant - Soft Touch Gray
The Lenovo Smart Clock Essential is the ultimate smart clock for any room. With a big & bold display you can check out the time from across the room, whether in the kitchen, in the living room or on a shelf. Talk to Google for hands-free help. From checking the time and weather, setting timers for cooking, adding items to your shopping list or making hands-free calls, the Lenovo Smart Clock Essential is here to help you be more productive and take back time. It~s also a great night-time companion with its built-in nightlight that provides a small source of light without waking up the whole family. No more stumbling around in the dark when searching for things. Listen to music, news, podcasts, and more with the clock~s quality speakers. Control over 40,000 compatible smart devices from over 5,000 brands. Ask Google to set the temperature, dim the lights, and more. Just say ~Hey Google.~
I have a few google homes, smart bulbs, and smart plugs. My husband set up a routine in which the lights flash for my son to get ready for school. The alarm clock is registering as a light. How do I change the settings for it?
To make your Lenovo Smart Clock Essential discoverable, press and hold the alarm setup button and the volume up button for at least 3 seconds to enable Bluetooth pairing on your device. Use the same Wi-Fi network for your Lenovo Smart Clock Essential and phone/tablet. If you continue to have issues, we recommend you contact Lenovo Tech Support for Smart Devices at: 866-426-0911.
4 years, 7 months ago
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Lenovo Product Expert