Hi Brian, thanks for your question. Best Buy describes Open Box Excellent products as free of any physical flaws, scratches, or scuffs, and includes all original parts and accessories, or a suitable replacement. The product will also be in the original box or a suitable replacement. You can find Best Buy's Open Box policy here: (https://www.bestbuy.com/site/buying-guides/outlet-buying-guide/pcmcat748300448284.c?id=pcmcat748300448284) if you have any additional questions regarding Best Buy's Open Box policies. Please feel free to reach out to us if you have any additional questions.
15 hours ago
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