Lenovo Product Expert

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April 21, 2014
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Lenovo Product Expert's Answers

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Lenovo - Tab Pen Plus - Gray

The Lenovo Tab Pen Plus offers 4,096 pressure levels, palm rejection, and tilt detection for precise and intuitive sketching or note-taking.

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Does this pen erase by flipping ends like a pencil or by pressing a button?

Hey Allen,

You can erase with the Tab Pen Plus by pressing and holding the button closest to the pen's tip.

Please feel free to reach out to us with any other questions!

1 hour ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga Slim 7x- Copilot+ PC - 14" 2K OLED Touch-Screen Laptop- Snapdragon X2 Plus X2P-42-100 2026 - 16GB Memory- 512GB SSD - Cosmic Blue

Yoga Slim 7x delivers next-gen efficiency in a slim, lightweight design, powered by the Snapdragon~ X2 Plus processor. Whether plugged in or not, performance remains consistent and reliable. With low power consumption, up to 18.5 hours of battery life, an the 14" OLED display with up to 2K PureSight Pro technology, you can stay productive wherever you go.

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When is the release date for this?

Hey,

We appreciate your inquiry and interest in our products.
There currently isn't a set date we can share for when this system starts shipping, but we're working with various teams to bring this system to users as soon as possible.

Please feel free to reach out to us with any other questions!

1 hour ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad 1 15.6" Full HD Laptop - AMD Ryzen 5 7520U 2022 - 8GB Memory- 256GB SSD - Abyss Blue

Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by ultra-fast AMD Ryzen 5 7000 Series Mobile Processors on selected models. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 9 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.

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Giving this as a gift, will the recipient be able to sign-up for any of the 30-day trials under my method of original payment? I certainly do not want my card to be billed for that.

Hey Ann,

During device setup is when users are prompted to opt-in for their trial software. It is tied to their Microsoft account and billing information. For details, we recommend contacting Best Buy customer service team.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert

Lenovo - Tab One - 8.7" HD Tablet - 4GB RAM - 64GB eMMC - Luna Grey

Discover a compact 8.7~ palm-sized tablet that offers great versatility in one with the Lenovo Tab One. Its portable size transforms into your go-to entertainment companion, delivering efficient performance, smooth multimedia experiences, and all-day usability. It offers the perfect combination of portability, feature, and performance~seamlessly adapting to your lifestyle with versatile accessories.

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Is this note taking capable? Can i use a s-pen with this device?

Hey volsplayer23,

The Tab One does not support pen input.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad Slim 3 15.6" Full HD Touchscreen Laptop - AMD Ryzen 7 5825U 2025 - 16GB Memory - 512GB SSD - Arctic Grey

The smart IdeaPad Slim 3 lets you work, study, and play on the go anywhere in the world with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Take care of important business with powerful up-to-the-latest AMD Ryzen 7000 processors, enhanced with the adaptive performance of Smart Power and full-function Type-C port while you learn, work, and stream on an up-to-WUXGA IPS display with up to 88% AAR.

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DOES IT HAVE WINDOWS HELLO

Hey PAIGE,

You cannot use Windows Hello with this IdeaPad Slim 3, as it does not support any form of biometric login security.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga 9i 2-in-1 Aura Edition - Copilot+ PC - 14" 3K 120Hz OLED Touchscreen Laptop - Intel Core Ultra 7 258V - 32GB - 1TB - Cosmic Blue

Create anywhere, any way on Yoga 9i 2-in-1 Aura Edition. Powered by Intel Core Ultra and a 45 TOPS NPU, this Copilot+ PC adapts to your flow with AI-driven performance, while the 360~ design lets you create without limits. Aura Smart Modes feel like an extension of your mind, Smart Share connects your phone and PC, and Smart Care has your back.

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Does the 9i 2in1 come with fingerprint security?

Hey Cricket,

Yes, this Yoga 9i 2-in-1 features a touch style fingerprint reader, along with a 5.0MP camera with IR to enable facial recognition, allowing you to use two forms of biometric security.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert

Legion Go S 8" 120Hz Gaming Handheld - AMD Ryzen Z2 Go - SteamOS - 16GB with 512GB SSD - Steam

Lenovo Legion Go S, powered by SteamOS, features AMD Ryzen Z2 Go for gaming performance. The 8" 120Hz PureSight Display allows for immersive gaming. VRR, adjustable triggers, and an ergonomic design ensure comfort. SteamOS delivers quick resume, seamless updates, and full Steam access, including Steam Cloud, Steam Chat, Steam Game Recording, and more.

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Can you run Netflix on it?

Hey Bringiton,

Given the system's SteamOS platform, you'd have to load a browser onto the system to stream content on Netflix and other services.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad 1 15.6" Full HD Laptop - AMD Ryzen 5 7520U 2022 - 8GB Memory- 256GB SSD - Abyss Blue

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My laptop is running slow and now has a black screen. Can you please tell me how to fix it?

Hey Sunshine,

We're sorry to hear that this is happening with your IdeaPad 1. We're happy to help you figure out what's the matter. Now, there could be a number of reasons so to start, we'd like to cover the bases with level 1 troubleshooting tips. we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga 7 2-in-1 - Copilot+ PC - 16" Full HD LCD Touchscreen Laptop - AMD Ryzen AI 7 350 2025 - 16GB Memory - 1TB SSD - Seashell

Bring your ideas to life with the Yoga 7 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, present, or edit with ease. Powered by AMD Ryzen AI 7 processors and a 40+ TOPS NPU, it finely balances power and efficiency. The 16" PureSight LCD display with 60Hz refresh and Dolby Vision delivers stunning visuals.

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I understand that not all laptops with COPILOT allow you to have a conversation. Does the COPILOT on this laptop allow you to have a real-time conversation with AI? I like to use this feature to practice my Spanish.

Hey Ali,

You can converse with Copilot using the voice chat feature. To do so, open the Copilot app, enable Copilot to have access to your microphone so that the system can hear you, then select the voice chat option to have a conversation with the AI.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad Slim 3 15.6" Full HD Touchscreen Laptop - AMD Ryzen 7 5825U 2025 - 16GB Memory - 512GB SSD - Arctic Grey

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How do I enable facial recognition on this PC?

Hey,

This IdeaPad Slim 3 does not support this feature, as it is not equipped with the technology to enable facial recognition.

Please feel free to reach out to us with any other questions!

23 hours ago

Posted by:

Lenovo Product Expert