Lenovo Product Expert
 
 
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    April 21, 2014
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    April 23, 2025
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Lenovo Product Expert's Answers
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Outstanding visuals, outsmarting algorithms, outrageous performance – the Lenovo Yoga Pro 9i powered by the latest Intel Core Ultra processors is everything you could ever wish for in a creator laptop. With Lenovo X Power by its side, it drives a huge boost in performance for the heaviest of creator tasks. Paired with machine learning and the dedicated AI engine of Intel Core Ultra, to boost your productivity, the Yoga Pro 9i is the most hardworking laptop for creators.
 

Can I extend the 1-year warranty that is already provided with warranty on the Lenovo website? If not, is it possible to extend it using some other method.

Hi there,

Thank you for your inquiry.

You can extend and upgrade your existing warranty and coverage options via the Lenovo Support website directly or in the Lenovo Vantage app on your Yoga Pro under the Warranty section.

Please let us know if you have any other questions!
5 hours ago
by
Posted by: 
Lenovo Product Expert
 
Take your gaming and performance to the next level by shattering your own expectations with the Lenovo LOQ 15, a PC engineered for gaming, productivity and everything in between. Equipped with an AMD Ryzen 5 7235HS processor, NVIDIA GeForce RTX 3050 Laptop GPU and up to 32GB 4800MHz DDR5 RAM, the system is performance-tuned with the Lenovo AI Engine+ and a dedicated MUX switch with NVIDIA Advanced Optimus. Capable of delivering lightning-fast gameplay on a high resolution 144Hz 15.6" FHD 300-nit display, as well as blazing-fast precision and comfortable typing with the signature Lenovo gaming keyboard. The durable chassis is designed for simplicity and practicality, with thinner side walls and high-performance rear I/O. Dual fans and larger vents ensure quiet and powerful cooling, so you can game undetected in public areas on a future-proof machine that doesn't break the bank.
 

Does it have an RGB keyboard? Or just a regular backlit keyboard? If there is an RGB how do I turn it on?

Hi Jinx,

Thank you for your inquiry.

This LOQ 15 features a white backlit keyboard. You can toggle backlighting by pressing Fn + Spacebar or in the Lenovo Vantage app on the laptop.

Please let us know if you have any other questions!
5 hours ago
by
Posted by: 
Lenovo Product Expert
 
Take your gaming and performance to the next level by shattering your own expectations with the Lenovo LOQ 15, a PC engineered for gaming, productivity and everything in between. Equipped with an AMD Ryzen 5 7235HS processor, NVIDIA GeForce RTX 3050 Laptop GPU and up to 32GB 4800MHz DDR5 RAM, the system is performance-tuned with the Lenovo AI Engine+ and a dedicated MUX switch with NVIDIA Advanced Optimus. Capable of delivering lightning-fast gameplay on a high resolution 144Hz 15.6" FHD 300-nit display, as well as blazing-fast precision and comfortable typing with the signature Lenovo gaming keyboard. The durable chassis is designed for simplicity and practicality, with thinner side walls and high-performance rear I/O. Dual fans and larger vents ensure quiet and powerful cooling, so you can game undetected in public areas on a future-proof machine that doesn't break the bank.
 

Does this computer come with windows 11 already activated or a code to activate it?

Hi Jeff,

Thank you for your inquiry.

This LOQ 15 does come with Windows 11 preinstalled and will be activated upon device setup, after being tied to a Microsoft account during the setup process.

Please let us know if you have any other questions!
5 hours ago
by
Posted by: 
Lenovo Product Expert
 
Get this user-friendly Chromebook for its big screen and high performance at great value. With Intel Inside, the IdeaPad 3i Chromebook 15" loads content-rich webpages quickly, provides brilliant video playback, and lets you multitask effortlessly while delivering up to 10 hours of battery life. Control your smart devices or manage your day with Google Assistant on Chromebook. It’s 15" portable thin and light casing integrates an easy-to-flip lid, privacy shutter and large trackpad.
 

What operating system does this use?

Hi there,

Thank you for your inquiry.

This IdeaPad 3i Chromebook uses ChromeOS as its operating system.

Please let us know if you have any other questions!
5 hours ago
by
Posted by: 
Lenovo Product Expert
 
The clean lines and compact frame of the Lenovo IdeaCentre AIO encase a singularly performance-driven machine, with an AMD Ryzen 3 7000 Series processor for raw power and ultra-fast performance. And the tiny desk footprint of this quintessential family PC belies its entertainment features, including a wide three-sided narrow bezel FHD display and powerful stereo speakers by Harman.
 

How good is the speed of the AMD processor? Don't need gaming graphics. Will this CPU good for web browsing and bill pay?

Hi Bo,

For how you wish to use this IdeaCentre AIO, it should work well for you light use and the processor should satisfy your needs well.

Please let us know if you have any other questions!
5 hours ago
by
Posted by: 
Lenovo Product Expert
 
Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by an ultra-fast Intel Core i3-1215U Processor. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the-go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 10 hours of battery life and rapid charge. Great for video calls, the 720P camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
 

Laptop will not startup without a wi-fi driver installed. Where do I get that?

Hi JCJ,

We're sorry to hear that you're having trouble with your IdeaPad. To download the WLAN driver for your laptop, you can access the file from the Lenovo Support driver pages for your model IdeaPad: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/1-series/ideapad-1-15iau7/82qd/82qd00dhus/downloads/driver-list/component?name=Networking%3A%20Wireless%20LAN&id=E3519D23-890E-4DE1-9064-DE6E7DA2515B

Please update us when you can regarding this, and don't hesitate to reach out with any other questions or if you need further assistance.

Best,
Lenovo
5 hours ago
by
Posted by: 
Lenovo Product Expert
 
It’s inspiration all around with the Lenovo Yoga 7i 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from up to the latest Intel Core Ultra processor, you can unleash greatness in every way. The larger 16” 16:10 WUXGA display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
 

What kind of cpu does this laptop have? Where would I find this information? How many does it have?

Hi Michael,

This Yoga 7i 2-in-1 features an Intel Core Ultra 7 155U processor. To learn more on this processor, you can view details on this Intel webpage: https://www.intel.com/content/www/us/en/products/sku/237327/intel-core-ultra-7-processor-155u-12m-cache-up-to-4-80-ghz/specifications.html

Let us know if you have any other questions!
5 hours ago
by
Posted by: 
Lenovo Product Expert
 
Take your gaming and performance to the next level by shattering your own expectations with the Lenovo LOQ 15, a PC engineered for gaming, productivity and everything in between. Equipped with an AMD Ryzen 7 7435HS processor, NVIDIA GeForce RTX 4060 Laptop GPU and up to 32GB 4800MHz DDR5 RAM, the system is performance-tuned with the Lenovo AI Engine+ and a dedicated MUX switch with NVIDIA Advanced Optimus. Capable of delivering lightning-fast gameplay on a high resolution 144Hz 15.6" FHD 300-nit display, as well as blazing-fast precision and comfortable typing with the signature Lenovo gaming keyboard. The durable chassis is designed for simplicity and practicality, with thinner side walls and high-performance rear I/O. Dual fans and larger vents ensure quiet and powerful cooling, so you can game undetected in public areas on a future-proof machine that doesn't break the bank.
 

Is it an LED or OLED display

Hi JJJ12345,

Thank you for your inquiry.

This LOQ 15 features an IPS (non-OLED) display.

Please let us know if you have any other questions!
19 hours ago
by
Posted by: 
Lenovo Product Expert
 
Elevate your on-the-go experience with the Lenovo Chromebook Duet (11", 9). At 510g and 7.6mm, it’s sleek as paperback. Shift from laptop to portrait mode with the versatile kickstand. The MediaTek Kompanio 838 processor with an AI-enabling NPU keeps you moving fast. Sketch and take notes with stylus support. It’s not just a device, but a lifestyle transformer.
 

Does this computer have a touchscreen?

Hi there,

Thank you for your inquiry.

This Duet 11 Chromebook does feature a touchscreen display, and it supports pen input with a Lenovo USI pen.

Let us know if you have any other questions!
19 hours ago
by
Posted by: 
Lenovo Product Expert
 
The Lenovo Digital Pen 2 is a testament to innovation and user-centric design. With an enhanced grip, elastomer pen tip for precision, extended battery life, and quick-access buttons, it provides an elevated creative experience. Whether you're a professional artist, a student, or simply someone who values seamless functionality, this pen is designed to transform your digital interactions into natural and fluid expressions. Unleash your creativity, sign documents with finesse, and sketch your imagination into reality with the Lenovo Digital Pen 2.
 

Is this pen also compatible with the Lenovo Tab Plus?

Hi there,

Thank you for your inquiry.

This pen will not work with the Lenovo Tab Plus tablet, but Best Buy does currently offer the pen designed with the Tab Plus in mind: https://www.bestbuy.com/site/lenovo-tab-pen-plus-gray/6576701.p?skuId=6576701, the Lenovo Tab Pen Plus.

Let us know if you have any other questions!
19 hours ago
by
Posted by: 
Lenovo Product Expert