Lenovo Product Expert

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April 21, 2014
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November 25, 2025
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Lenovo - Power Adapter for Tablet 10, ThinkPad 11, 11e Chromebook, Thinkpad 13, 13 Chromebook, ThinkPad A275, A475 and A485 - Black

Enjoy fast, efficient charging while traveling or at home with this 65W Lenovo AC adapter. Its Smart Voltage technology automatically delivers the right amperage and voltage depending on the device.

I have a Lenovo ThinkPad E15. I need a Max 65 W adapter. Will this work on my laptop?

Yes. This 65W USB-c replacement AC adapter/Charger is compatible with the Lenovo ThinkPad E15 model number 20RD002UUS.

4 years, 9 months ago

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Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 15.6" HDR Touch Screen Laptop - Intel Evo Platform Core i7 - 12GB Memory - 512GB Solid State Drive - Dark Moss

The Lenovo~ Yoga~ 7i 15" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel~ Core~ i7 processors and a vibrant VESA Dolby HDR 400 display in FHD clarity with Intel~ Iris~ Xe graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter.

I bought this laptop 3 weeks ago and I am already having problems with it. It started fine during initial set-up but now it wont even turn on. It hasn't been used since day of purchase and sat charging. Why wont it hold a charge or power ON? Plz HELP!

We are sorry to hear that you are having issues with charging your Intel Evo-Certified, Lenovo Yoga 7i-15. First, unplug the computer from the charger and let the computer stay unplugged for 15-minutes. Now plug the computer back in with the supplied AC adapter/charger. Be sure to plug the computer side of the AC Adapter/Charger into the one and only computer charging port on the computer. It will have an icon of a electric plug next to the Thunderbolt icon. This is the only plug that can be used for charging the computer. Once you have the AC adapter/Charger plugged into the right charging port on the computer and the other end plugged into a wall socket, you will see a white LED power light right next to the charging port on the computer. If this LED lights up, the computer is now charging properly. Let the computer continue to charge for 15-minutes. Now open the computer lid, power on the computer using the power button on the right side of the computer. Leaving the computer plugged in, the computer should now boot up properly and you should be able to use the computer while it continues to charge. If the device does not power on, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

4 years, 9 months ago

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Lenovo Product Expert

Lenovo - A540-24API 23.8" Touch-Screen All-In-One - AMD Ryzen 3-Series - 8GB Memory - 256GB Solid State Drive

Get the job done with this Lenovo IdeaCentre all-in-one computer. The 23.8-inch Full HD capacitive display offers high-quality visuals and smooth touch operation while typing, and 8GB of RAM lets you run several windows simultaneously. This Lenovo IdeaCentre all-in-one computer features a 256GB SSD for fast data access and an AMD Ryzen 3 3200 processor for seamless performance while streaming.

Can video RAM be increased from 1 GB to 2 GB?

Here is a link to information about increasing VRAM within your Windows 10 computer: https://windowsreport.com/increase-dedicated-video-ram-windows-10/

4 years, 9 months ago

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Lenovo Product Expert

Lenovo - Tab M10 HD 2nd Gen with Google Kids Space - 10.1" - Tablet - 32GB - Platinum Gray

Lenovo~ Tab M10 HD is a 2nd-generation 10.1" HD tablet that packs a wallop while sporting a premium metal look and feel. A great device that offers top-notch visual and audio, it~s also built for families, featuring curated kid's content, parental controls and TUV-certified eye protection.

Options for protective cases????

We suggest you go to the Best Buy website Page for the Lenovo Tab M10 Tablet and click on the drop down listing labelled: "People Also Bought" for suggestions concerning 3rd party cases for this device: https://www.bestbuy.com/site/lenovo-tab-m10-hd-2nd-gen-with-google-kids-space-10-1-tablet-32gb-platinum-gray/6438584.p?skuId=6438584

4 years, 9 months ago

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Lenovo Product Expert

Lenovo - G25-10 24.5" LED FHD FreeSync Gaming Monitor (HDMI) - Raven Black

Amplify your gaming excitement with this Lenovo gaming monitor. The 24.5-inch screen features 1920 x 1080 resolution and NearEdgeless bezels, while a 144MHz refresh rate eliminates lag during intense gameplay. This Lenovo monitor is fueled by AMD FreeSync technology, and the blue light filter and height-adjustable stand provide hours of gaming comfort.

How come in the settings it says it is 60hz? Is there something I need to turn on to make it 144hz?

Be sure the device you are connecting to is compatible with this monitor. The Lenovo G25-10 Monitor ships with an HDMI 1.4 version port and a DisplayPort 1.2 version port for connecting a video source, like a computer or gaming console. Be sure the device you are connecting is compatible. We recommend you check the requirements and compatibility of the device you are connecting for maximum performance. Check your settings in the Onscreen Settings Menu. Here is a link to the User Guide for this model with illustrations of the Onscreen Settings Menu: https://files.bbystatic.com/UwlSj8CqmlCJ6RWZYBJFMw%3D%3D/64424200-070E-422A-ADB0-D6AE174D137A.pdf. If the issue continues, we recommend you contact Lenovo Tech Support for Monitors at: 866-426-0911.

4 years, 9 months ago

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Lenovo Product Expert

Lenovo - Legion Tower 5i Gaming Desktop - Intel Core i7-10700 - 16GB Memory - NVIDIA GeForce GTX 1660 Super - 256GB SSD + 1TB HDD

Engineered out of a passion for savage power and unmatched speed, the Lenovo~ Legion Tower 5i delivers mind-blowing performance that combines 10th Generation Intel~ Core~ processors and top-of-the-line NVIDIA~ GeForce~ graphics cards for blazing-fast frame rates at up to 4K resolution. Pushing far beyond the upper bounds of smaller rig configurations while keeping things cool and whisper quiet, the Legion Tower 5i is a marvel of build and design, accentuated by its illuminated blue LED logo and lighting, as well a transparent side panel that can properly showcase your internals.

Does this PC come with Windows 10?

Yes. The Lenovo Legion Tower 5i Gaming Desktop ships with Windows 10 Home 64-bit Operating System. You will need to activate Windows 10 and setup your user account at initial startup.

4 years, 9 months ago

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Lenovo Product Expert

Lenovo - Smart Clock Essential 4" Smart Display with Google Assistant - Soft Touch Gray

The Lenovo Smart Clock Essential is the ultimate smart clock for any room. With a big & bold display you can check out the time from across the room, whether in the kitchen, in the living room or on a shelf. Talk to Google for hands-free help. From checking the time and weather, setting timers for cooking, adding items to your shopping list or making hands-free calls, the Lenovo Smart Clock Essential is here to help you be more productive and take back time. It~s also a great night-time companion with its built-in nightlight that provides a small source of light without waking up the whole family. No more stumbling around in the dark when searching for things. Listen to music, news, podcasts, and more with the clock~s quality speakers. Control over 40,000 compatible smart devices from over 5,000 brands. Ask Google to set the temperature, dim the lights, and more. Just say ~Hey Google.~

Does the unit continue to keep time and retain alarm settings if the internet (WiFi) connection is lost? Thanks

Hello, thanks for your question. The Lenovo Smart Clock Essential will not function without an active internet connection, however, in the event of a brief WIFI outage your set alarm information will be retained. When your WiFi connection is restored the Smart Clock will Atomically reset to the correct time.

4 years, 9 months ago

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Lenovo Product Expert

Lenovo - Smart Clock Essential 4" Smart Display with Google Assistant - Soft Touch Gray

Can the alarms be birds chirping, water falls, ocean waves, rain...things like that?

Hello, thanks for your question. Yes you can set an alarm with these sounds. To do this you will need to set a music alarm. To get started you can say "Okay Google Set a Music Alarm". Then you would say something like "Ocean Waves from Spotify, YouTube, Pandora, etc.

4 years, 9 months ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 14" Touch Screen Laptop - Intel Evo Platform Core i5 - 12GB Memory - 512GB Solid State Drive - Dark Moss

The Lenovo Yoga 7i 14" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel Core i5 processors and vibrant FHD clarity with Intel Iris X graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter.

If Microsoft Office is already installed on the OS is it possible to buy a Home & Student version product key and use it without downloading another copy? Other reviewers have experienced conflicts when they had 2 sets of Office installed.

There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software. If you already have a Microsoft Office 365 Account you can just log in using your existing User Name and Password.

4 years, 9 months ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga 9i 15" 2-in-1 Touch-Screen Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1650 Ti - 1TB SSD - Slate Gray

The Lenovo~ Yoga~ 9i was designed and engineered to put your experience first. Innovative features are encased directly in a sleek 2-in-1 metal chassis. Packed with powerhouse performance typically only available from desktops, 10th generation Intel~ Core~ H-Series processors enable desktop-caliber creativity and productivity.

I need windows 10 pro. Can this be upgraded?

Yes. You can purchase the Windows 10 Pro 64-bit Operating System upgrade and install it on this laptop.

4 years, 9 months ago

Posted by:

Lenovo Product Expert