Lenovo Product Expert

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April 21, 2014
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November 25, 2025
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Lenovo - Chromebook Flex 3 11" MTK 2-in-1 11.6" Touch Screen Chromebook - MediaTek MT8173C - 4GB Memory - 32GB eMMC Flash Memory - Platinum Grey

Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 delivers powerful performance in a laptop that's perfect for your everyday tasks, with features that you can depend on.

Can you edit photos on this computer

That will depend on the requirements and compatibility of the editing software you will be using. The Lenovo Chromebook Flex 3 11 model number 82HG0000US, ships with the Chrome Operating System and is compatible with Google Play Store APPs. We recommend you check with the editing software publisher's web site of the software you plan to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

4 years, 10 months ago

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Lenovo Product Expert

Lenovo - Q24i-10 24" IPS LED FHD FreeSync Monitor (HDMI, VGA) - Black

Modernize your workspace with this 23.8-inch Lenovo Q24i WLED monitor. With a tilting stand, NearEdgeless bezel and Full HD resolution, this graceful monitor offers sharp looks in both design and visual performance. Built-in dual speakers provide a rich audio experience for movies and games. This 23.8-inch Lenovo Q24i WLED monitor boasts in-plane switching technology, making it easy to see the screen from any viewing angle.

The built-in speaker doesn't work. how to fix this?

Be sure your video source device provides audio via HDMI. Not all devices do. You may need to connect the video source to this monitor separately for audio via a 3.5mm audio cable as well as the HDMI video cable. If the issue continues, we recommend you contact Lenovo Tech Support for monitors at: 866-426-0911.

4 years, 10 months ago

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Lenovo Product Expert

Lenovo - IdeaPad 3 15" Touch Screen Laptop - Intel Core i5-1035G1 - 12GB Memory - 256GB SSD - Platinum Grey

Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 delivers powerful performance in a laptop that's perfect for your everyday tasks, with features that you can depend on.

We can't seem to get this to power on. We've charged it. Backlight on monitor and power light both turn on and nothing else happens. Not even a lenovo start up logo. What are we missing?

Best Answer

We are sorry to hear you are having issues with your Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, hopefully this issue has been successfully resolved by now. If not, this system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer reset, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

4 years, 10 months ago

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Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 15.6" Touch Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Slate Grey

The Lenovo Yoga 7i 15" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel Core i5 processors and vibrant FHD clarity with Intel Iris Xe graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter..

Does this come with anti virus ?

Best Answer

There is a 30-day trial of McAfee installed that will activate with the initial activation of Windows 10 and protect your system for 30-days. After that trial period you can either purchase a McAfee subscription, uninstall McAfee and use the free Windows Defender virus protection that comes with Windows 10, or install your own 3rd party virus protection software - Just uninstall McAfee first before you turn on Windows Defender or install your own 3rd party virus protection. There can only be one active virus protection software on the computer at a time. Here is a link to information on uninstalling McAfee from Windows 10: https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25&centerWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9

4 years, 10 months ago

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Lenovo Product Expert

Lenovo - G27c-10 27" LED FHD Curved FreeSync Monitor (HDMI) - Raven Black

Upgrade your computer gaming experience with this 27-inch Lenovo monitor. A gently curved screen boosts immersion by engaging your peripheral vision, and the adjustable stand lets you get a comfortable angle for your gameplay. The 144Hz refresh rate provides seamlessly fluid visuals. This 27-inch Lenovo monitor boasts a Full HD resolution that brings your games to life.

is this monitor mountable

Yes. The Lenovo G27c-10 Monitor, model number 66A3GCCBUS, is compatible with a 100 x 100 mm VESA mount, which is sold separately.

4 years, 10 months ago

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Lenovo Product Expert

Lenovo - IdeaCentre A540-27ICB 27" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 256GB SSD - Mineral Gray

Increase your productivity with this 27-inch QHD Lenovo IdeaCenter All-in-One desktop. The Intel Core i5 processor and 12GB of RAM support seamless multitasking, while a 256GB M.2 SSD combines rapid boots and ample storage. This Bluetooth-enabled Lenovo IdeaCenter All-in-One desktop features a Full HD camera for smooth videoconferencing and arrives with Windows 10 Home 64 bit installed to get you started right away.

Does this system come with the gray wireless keyboard and mouse? Do you purchase this separately? The Gray feature of the wireless keyboard and mouse are not appearing in the pictures or build your own to Lenovo Idea Centre A540-271cb 27" touch 12GB M

The wireless keyboard and mouse are included.

4 years, 10 months ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad 3 15" Touch Screen Laptop - Intel Core i5-1035G1 - 12GB Memory - 256GB SSD - Platinum Grey

Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 delivers powerful performance in a laptop that's perfect for your everyday tasks, with features that you can depend on.

Can the battery be upgraded?

The battery is not user changeable. It must be replaced by a certified technician.

4 years, 10 months ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad Duet Chromebook - 10.1 (1920x1200) Touch 2-in-1 Tablet - MediaTek P60T - 4G RAM - 128G eMCP4x - with Keyboard - Ice Blue + Iron Gray

Work on pending assignments while on the move with this Lenovo Chromebook Duet. The 10.1-inch touch screen provides an interactive user experience, while the 128GB of internal storage offer ample space for apps and media files. This Lenovo Chromebook Duet features a MediaTek Helio P60T processor and 4GB of RAM for effortless multitasking.

How much Ram and is it expandable

Best Answer

The Lenovo Duet Chromebook, model number ZA6F0016US, ships with 4 GB LPDDR4X RAM which is not upgradeable.

4 years, 10 months ago

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Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 14" Touch Screen Laptop - Intel Evo Platform Core i7 - 12GB Memory - 512GB Solid State Drive - Slate Grey

The Lenovo~ Yoga~ 7i 14" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel~ Core~ i7 processors and vibrant FHD clarity with Intel~ Iris~ Xe graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter.

Does it have Intel Iris Xe graphics or only Intel Iris plus?

The Lenovo Yoga 7i-14 model number 82BH0002US, ships with the 11th Gen Intel Core i7-1165G7 processor, which has integrated Intel Iris Xe Graphics on the processor.

4 years, 10 months ago

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Lenovo Product Expert

Lenovo - IdeaPad Duet Chromebook - 10.1 (1920x1200) Touch 2-in-1 Tablet - MediaTek P60T - 4G RAM - 128G eMCP4x - with Keyboard - Ice Blue + Iron Gray

Can it use a sim card?

No. There is no SIM card capability within the Lenovo Duet Chromebook.

4 years, 10 months ago

Posted by:

Lenovo Product Expert