This is a Chromebook. It uses Google Docs through the Google server for office type programs. Google Docs is completely compatible with Microsoft Office Programs. This is a free service for Chromebook users. If you must have the Microsoft Programs, you can purchase Microsoft Office 365 through the Google Play Store for this Chromebook.

That will depend on the requirements and compatibility of the specific games. We recommend you check with the game's software publisher's web site for their compatibility with Windows 10 S-Mode 64-bit operating system (Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.) and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. Please keep in mind, this is an entry level, light use system with its Intel Pentium processor. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing.

No, there is no SD card slot built into this model. You can use an external, USB-based SD card reader with this model.

That really will depend on the requirements and compatibility of the specific software. We recommend you check with the specific software publisher's web sites for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.