This Lenovo G27c-10 Monitor, model number 66A3GCCBUS, has a refresh rate of 165Hz, maximum. First, be sure you are using the included 1 x HDMI 2.0 Version cable (1.8 m) that came with the G27c-10 monitor. Next, be sure the HDMI port you are connecting this G27c-10 monitor to is compatible with HDMI 2.0 format. Next check your monitor settings within the Onscreen Menus available on the G27c-10 monitor. Here is a link to the User Guide for this Lenovo G27c-10 Monitor, the Onscreen Menus settings are illustrated on page 2.5: https://download.lenovo.com/consumer/monitor/g27c_10_ug_en.pdf. If you are still not getting the 165Hz maximum refresh rate at a resolution of 1920x1080, check your computer settings, your computer is set to 60Hz by default. To change that, go to Settings > System > Display > Advanced Display Settings > Display Adapter Properties. Then, click on “Monitor” and pick your monitor's refresh rate from the drop-down menu. There, you can select the different types of refresh rates that your monitor supports qt 1920x1080 resolution. If you continue to have issues, we recommend you contact lenovo Tech Support for Monitors for additional help at: 866-426-0911.
2 years, 2 months ago
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