Hey again luislast,
We appreciate your concern. We wish to provide as much information as possible and be transparent with our responses. We will phrase this messaging differently in hopes to provide understanding for you. Generally, Lenovo does not test the maximum memory supported for each model. When sharing memory upgradability capabilities, we try to disclose if this specification point is based on test results with available Lenovo memory offerings (meaning since Lenovo offers a configuration of the computer in question with more memory, it has therefore been tested to support this memory capacity) or if the results are based on tests for product readiness. There are users who state in reviews if they were able to upgrade the memory and to what capacity, and we try to share this in responses as well with the disclosure that since this has not been tested by Lenovo, we cannot verify the claim's validity.
For example, this model IdeaPad 1 has a max memory listed of 16GB total, with it featuring one memory soldered to systemboard, the 8GB preinstalled, and you could add 8GB SO-DIMM DDR4-3200 to the open DDR4 SO-DIMM slot. Since this model's documented disclosure for max memory is that "The max memory is based on the test results with current Lenovo memory offerings.", we know that Lenovo offers a 16GB configuration of this IdeaPad 1i series. In user reviews, some state that they added 16GB DDR4 in the open slot instead of 8 and were satisfied with the results, but this does not align with Lenovo's documented memory maximum, so we cannot endorse this.
We hope that this helps, and please feel free to reach out to us with any other questions!
1 month, 1 week ago
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