Lenovo Product Expert
 
 
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    April 21, 2014
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    November 20, 2025
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Lenovo Product Expert's Answers
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The Lenovo USI Pen emerges as a powerful tool for creative minds, providing unmatched pressure sensitivity, extended battery life, and Chrome OS compatibility. With its ergonomic design and seamless integration, this pen becomes an extension of your artistic expression, ensuring that your ideas flow effortlessly onto the digital canvas. Whether you're an artist, designer, or a dedicated note-taker, the Lenovo USI Pen empowers you to explore new realms of creativity with precision and finesse battery life based on 2 hours in active use daily.
 

I bought this USI PEN, but it doesn't work with the LENOVO YOGA 7 2 2 IN 1 16AKP10, CAN I RETURN IT?

Hey MARLLY,

We're sorry to hear that you ran into this problem. You may be able to return the pen, but we recommend referencing Best Buy's return policy listed at this web address: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014, as you may be able to exchange this USI Stylus Pen for a pen that's compatible with the Yoga 7 2-in-1 (16" 10), like this Lenovo Digital Pen 2 that's currently offered at Best Buy: https://www.bestbuy.com/product/lenovo-digital-pen-2-grey/JJGCYLHP39

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Bring your ideas to life with the Yoga 7 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, present, or edit with ease. Powered by AMD Ryzen AI 7 processors and a 40+ TOPS NPU, it finely balances power and efficiency. The 16" PureSight LCD display with 60Hz refresh and Dolby Vision delivers stunning visuals.
 

I just got my computer, but it won’t turn on. What should I do?

Hi--

We are sorry to hear that you ran into this issue with your Yoga 7. We'd be happy to assist you to try to figure out what's going on here. To start, we ask that you consider visiting the webpage tied to the following Lenovo Support web address: https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on, as it contains tips on how to troubleshoot the issue and a video with step-by-step instructions as well. This should help discover the root of the issue.

Please feel free to reach out to us should you need further assistance or have any other questions, as your satisfaction is important to us.

Regards,
Lenovo
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Create anywhere, any way on Yoga 9i 2-in-1 Aura Edition. Powered by Intel Core Ultra and a 45 TOPS NPU, this Copilot+ PC adapts to your flow with AI-driven performance, while the 360~ design lets you create without limits. Aura Smart Modes feel like an extension of your mind, Smart Share connects your phone and PC, and Smart Care has your back.
 

Does the pen come with it?

Hey christan,

Yes, this Yoga 9i 2-in-1 Aura Edition is bundled with a Lenovo Yoga Pen in the box.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
 

How much storage does it have?

Hey Loverboy,

This IdeaPad 1 features a 256GB SSD for storage.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Enjoy next-level immersion with our Legion Glasses (Gen 2), featuring a 126-inch* virtual display that connects easily to devices with USB-C video output. Ideal for gaming, streaming, and productivity, our glasses turn ordinary moments into extraordinary experiences with vibrant, edge-to-edge visuals. Dive into a limitless world of thrilling gameplay and cinematic enjoyment. Whether you~re at home or on the go, our glasses let you view while protecting your privacy.
 

Is the magnification adjustable

Hi,

Thank you for your inquiry and interest in our products. There is not a dedicated setting for magnification in the device user guide. In theory, since the display output settings for the glasses is configurable via Windows display settings, you could adjust the scale of the image, along with possibly using the built-in Windows magnifier tool when connected to a Windows device for certain content, but this may cause image display issues since the glasses were not designed with this in mind.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The Legion Pro 7i is designed for esports masters who demand high FPS for AAA games. Powered by Intel Core Ultra processors and NVIDIA GeForce RTX graphics for elite performance. Legion Coldfront: Vapor with integrated Hyper Chamber system combines turbo-charged fans and a 250W vapor chamber for peak cooling. Lenovo AI Engine+ optimizes in real time, while the PureSight OLED gaming display ensures fast refresh rates and low latency. With an aerospace-grade aluminum build, RGB front and tailgate lighting, Legion Truestrike keys, and Legion Space enables custom overclocking and AI-Driven game coaching.
 

Is the ram x2 sticks of 16gb or x1 32gb?

Hey,

This Legion Pro 7i features 2x 16GB CSODIMM DDR5-6400 modules preinstalled.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook, featuring WiFi 6 and 13.5 hours of battery life*, balancing work and play all day becomes effortless. The 14" Full HD display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
 

All my Lenovo's have been Thinkpads with a touchpoint. If this is not a touchscreen, is it a touchpad or is a mouse needed? If a mouse is needed, is it included?

Hey Juliet,

While this IdeaPad Slim 3 Chromebook does not feature a touchscreen display or TrackPoint, but it does have a touchpad that can be used for navigation and interacting with the display content. While a mouse is not necessary, you can add one should you desire.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad Slim 3i is smart and made for heavy on-the-go users from libraries and cafes to airport terminals, with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Get the important stuff done on the go with powerful 13th Gen Intel Core i3 processors, the adaptive performance of Smart Power, and full-function Type-C port while you learn, work, and stream on a Full HD display with up to 88% AAR.
 

Does it have backlit keyboard

Hey,

This IdeaPad Slim 3i does not feature a backlit keyboard.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Lenovo IdeaPad 1 15.6" HD Laptop ~ Affordable & practical! Features an Intel Celeron N4500 processor, 8GB RAM, and 416GB storage (256GB SSD + 160GB docking set) for smooth multitasking. The anti-glare HD display, Intel UHD Graphics, and numeric keypad enhance productivity, while the built-in webcam keeps you connected. Runs Windows 11 in S mode for security and efficiency. Perfect for everyday tasks
 

Heading says 20gb RAM specs say 8. Which is it?

Hey leah,

Thank you for your inquiry. We apologize for the confusion regarding this.

Since this product page is listed by a third-party seller and the IdeaPad's model/part no is not listed, we cannot verify the size of preinstalled memory. We will do what we can to have this information updated on your behalf.

Please let us know if you have any other questions.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
For aspiring esports gamers, Intel Core Ultra Processors with 24 cores deliver powerful performance for gaming and content creation. Next-gen NVIDIA GeForce RTX graphics with AI-enhanced DLSS and ray tracing provide a leap in gaming performance. Lenovo AI Engine+ optimizes your system in real-time for peak performance. Encased in sleek Eclipse Black with AI-synced RGB lighting, the Lenovo PureSight OLED display ensures low latency and high refresh rates for competitive gaming. Legion Coldfront: Hyper~s turbo-charged fans and vacuum-sealed heat pipes keep your system cool and quiet. With Legion Truestrike~s 1.6mm key travel and soft-landing switches, your precision improves. Legion Space offers custom overclocking and AI-driven game coaching for your path to success.
 

Does this laptop support international warranty??

Hey Hareesh,

From the manufacturer, this model Legion Pro 5 is covered by International Warranty Services. By visiting the webpage tied to the following link: (https://pcsupport.lenovo.com/us/en/iwslookup#/ideapad), users can view local Lenovo support options for the supported countries. You can lookup options by entering the product serial number in the search box at the previously listed link, selecting “International Warranty Services” within “Warranty & Repair”. Full disclosure, there can be some limitations with repairs abroad as US components and onsite repair may not be available in another country.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert