Be sure you have installed the required drivers for your specific model printer on to this Lenovo IdeaPad 3 15 Laptop. This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. We recommend you check with your printer manufacturer's web site, for the compatibility of your specific printer model with Windows 11 S-Mode, 64-bit Operating System, then install all necessary drivers for your printer model, as directed by your printer manufacturer's web site. You may need to switch from S-Mode to Windows 11 Home, 64-bit Operating System to be able to install your printer's required drivers to be able to print properly in color. Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11. If you have all necessary drivers for your printer model installed but you still can not print in color, try the following troubleshooting suggestions: Verify if the Print in Gray Scale option is enabled. Reset Printer to default factory settings. Uninstall and fresh install the Printer software. Here is a link to more information: https://www.thewindowsclub.com/printer-not-printing-in-color-on-windows-10#:~:text=If%20Windows%2011%20or%20Windows,fresh%20install%20the%20Printer%20software. If the issue continues we recommend you contact your printer manufacturer for additional help.