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    June 3, 2020
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Experience the industy's best cordless range with the VTech IS8151-5 DECT 6.0 Expandable Cordless Phone featuring Super Long Range, Bluetooth Connect to Cell and Smart Call Blocker, you won't have to worry about unwanted calls waking you up in the middle of the night or tying up the line. Robocalls are automatically blocked from ever ringing through—even the first time. You can also permanently blacklist any number you want with one touch. With up to 2300 feet or range, you can be on a call anywhere in your home, yard, or even your neighbors home. Bluetooth Connect to Cell technology on the VTech IS8151-5 DECT 6.0 Expandable Cordless Phone lets you receive cell and/or landline calls from one home phone system. With a touch of a button, enjoy the high-tech benefits your smart phone offers.
 

Can’t make call from handset …says unable to complete call check cellular

Tiger - We are sorry to hear that you are having issues with the VTech IS8151-5. You may need to reset the affected handset by disconnecting the battery. Wait for 1 minute before re-installing the battery, then test the unit again. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
 VTech - 2 Camera 5” Smart Wi-Fi 1080p Pan &amp; Tilt Video Monitor - White
VTech - 2 Camera 5” Smart Wi-Fi 1080p Pan & Tilt Video Monitor - White
The VTech RM5764-2HD Smart Wi-Fi Video Baby Monitor allows you to check in on your little one from virtually anywhere—at home or remotely on your smart device. Watch your child in real time on the 5” parent unit in High Definition, or on the MyVTech Baby app. When viewing on your iOS or Android device, experience crystal-clear, high-definition video. The camera pans up to 360 degrees side-toside, tilts up to 80 degrees up and down, and zooms up to 10 times with mobile app or 4 times from the viewer. This camera features soothing sounds and lullabies that play right from the camera unit to help baby sleep tight. Even after dark, you’ll be able to see your baby clearly thanks to automatic infrared night vision. Plus the built-in temperature sensor will let you know with an alert if the nursery is getting too hot or cold so you can adjust the thermostat.
 

Is the VTech RM5764-2HD baby monitor auto volt/ can work at 220v?

Joey - Yes, the VTech RM5764-2HD requires 100-240V AC power.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
Designed for seniors or the hearing impaired, the VTech SN5147 Amplified Corded/Cordless Senior Phone System with 90dB Extra Loud Visual Ringer, Big Buttons & Large Display comes with features to make hearing and dialing calls easier than ever. With big butttons, large displays, and a full-duplex speakerphone on each device, this senior-friendly telephone system takes the guesswork out of dialing calls. Attach a photo to each of the four phone speed dial buttons on the Photo Dial handset and call frequently dialed phone numbers with one touch for quick access to freinds and family. Increase the volume of incoming sound on this VTech SN5147 Amplied corded/Cordless Senior Phone System with 90dB Extra-Loud Visual Ringer, Big Buttons & Large Display by up to 50 decibels, making conversations easier to hear and understand. You can say goodbye to unwanted calls with this amplified telephone thanks to smart call blocker. Robocalls on your landline are automatically blocked for ever ringing through-even the first time. You can also permanently black list up to 1,000 numbers with one touch.
 

the call block went and blocked s or the 8 numbers that were preprogrammed. How did this happen and how can i change it

Maggie - We are sorry to hear that you are having issues with the VTech SN5147. The entries in the call block list might have been added accidentally. Here's how you can delete the entries in the call block.

1. Press the Call block button on the cordless handset.
2. Press the arrow down button to scroll to Block list, then press Select.
3. Press arrow up or down to scroll through the entries.
4. When the desired entry displays, press DELETE. The handset displays Delete entry?.
5. Press SELECT to confirm.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
Check in on your little one with a large, 5-inch LCD screen on the VTech VM5254 Digital Video Baby Monitor with Night Light. Soothe your baby using the multi-color night light and lullabies and soft sounds that play right from the baby unit. Plus, you can make sure your infant is cozy by monitoring the nursery temperature that’s displayed right on the large 5” LCD screen. Best of all, you can check in during nap time or after dark thanks to automatic infrared night vision.
 

My screen is black and white-how do I change to color?

Hi - We are sorry to hear that you are having issues with the VTech VM5254. Sometimes the light sensor can get "stuck" thinking the room is dark when it is not, causing Night Vision to turn on. Try to shine a flashlight, smartphone flashlight or other bright light at the front of the camera to try to reset the light sensor. If this does not help, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 4:00 PM, Mondays through Fridays.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
Designed for seniors or the hearing impaired, the VTech SN5147 Amplified Corded/Cordless Senior Phone System with 90dB Extra Loud Visual Ringer, Big Buttons & Large Display comes with features to make hearing and dialing calls easier than ever. With big butttons, large displays, and a full-duplex speakerphone on each device, this senior-friendly telephone system takes the guesswork out of dialing calls. Attach a photo to each of the four phone speed dial buttons on the Photo Dial handset and call frequently dialed phone numbers with one touch for quick access to freinds and family. Increase the volume of incoming sound on this VTech SN5147 Amplied corded/Cordless Senior Phone System with 90dB Extra-Loud Visual Ringer, Big Buttons & Large Display by up to 50 decibels, making conversations easier to hear and understand. You can say goodbye to unwanted calls with this amplified telephone thanks to smart call blocker. Robocalls on your landline are automatically blocked for ever ringing through-even the first time. You can also permanently black list up to 1,000 numbers with one touch.
 

How do I purchase 2 additional handsets?

Hi - The VTech SN5147 can register up to 4 cordless handsets. The cordless handset compatible with the telephone base is the model SNN5107. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 to assist you in placing an order for a new cordless handset.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
This VTech CM18445 corded phone is compatible with anywhere from 1 to 4 telephone lines and connects wirelessly with up to 10 handsets. The digital answering system records up to 180 minutes of messages, announcements and memos.
 

Voicemail is not working when a line is in use. How to I rectify this? If the line is in use the calls should go directly to voicemail.

Deanna - The built in answering machine of the VTech CM18445 is not capable of answering calls when the line is in use. If you have multiple lines, you can subscribe to a rollover service from your telephone service provider. Once the service is activated, the next call will jump to the next line for the answering machine to record the incoming message. For more details, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
 VTech - DS6251-2 DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black
VTech - DS6251-2 DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black
Simplify communication with this VTech two-handset cordless phone, which lets you place and receive calls on two different lines. The convenient call block feature protects against bothersome callers and can blacklist up to 100 numbers. This VTech two-handset cordless phone handles 22 minutes of recording time and can grab calls when you can't.
 

When someone calls, and we miss the call, their message starts to play on the base of the phone. How do we stop that? We work in an office and can't have that playing due to privacy reasons.

Sunshine - Here's how you can turn off the call screening feature of the VTech DS6251-2 for the answering machine to silently record messages.

1. Press Menu softkey on the cordless handset.
2. Press the arrow down button to choose Answering sys, then press Select softkey.
3. Press the arrow down t o choose Line 1 or Line 2, then press the Select softkey.
4. Press the arrow down button to choose Ans sys setup, then press the Select softkey.
5. Press the arrow down button to choose Call screening, then press the Select softkey.
6. Press the arrow down button to choose Off, then press the Select softkey to save your setting.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
Experience the industy's best cordless range with the VTech IS8151-5 DECT 6.0 Expandable Cordless Phone featuring Super Long Range, Bluetooth Connect to Cell and Smart Call Blocker, you won't have to worry about unwanted calls waking you up in the middle of the night or tying up the line. Robocalls are automatically blocked from ever ringing through—even the first time. You can also permanently blacklist any number you want with one touch. With up to 2300 feet or range, you can be on a call anywhere in your home, yard, or even your neighbors home. Bluetooth Connect to Cell technology on the VTech IS8151-5 DECT 6.0 Expandable Cordless Phone lets you receive cell and/or landline calls from one home phone system. With a touch of a button, enjoy the high-tech benefits your smart phone offers.
 

Can I send and receive text messages with this phone?

Hi - The VTech IS8151-5 is not capable of sending nor receiving text messages.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
Watch over your little one at home on the 5-inch, 720p High-Definition LCD Parent Unit Display or remotely on your smartphone with the VTech 2 Camera RM5766-2HD Smart WiFi video baby monitor. View rooms from top to bottom with the 100-degree vertical tilt angle and from side to side with the 360-degree horizontal pan capability. Enhance your baby’s sleep environment with a sound & light profile recommended by experts. Magnify details with the industry’s best 30x times zoom on the mobile app or 24 times on the viewer up to eight times and monitor room temperature and humidity levels directly from the Parent Unit Display. Plus, see your baby as clear as day, even in ultralow light, thanks to the automatic infrared Night Vision. Free professional in-app advice and videos provided by the experts at help assist in sleep and the growth and development of your baby.
 

How to turn off the annoying music that comes from the camera ???

Kia - We are sorry to hear that you are having issues with the VTech RM5766-2HD. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team
 
Experience the industy's best cordless range with the VTech IS8151-5 DECT 6.0 Expandable Cordless Phone featuring Super Long Range, Bluetooth Connect to Cell and Smart Call Blocker, you won't have to worry about unwanted calls waking you up in the middle of the night or tying up the line. Robocalls are automatically blocked from ever ringing through—even the first time. You can also permanently blacklist any number you want with one touch. With up to 2300 feet or range, you can be on a call anywhere in your home, yard, or even your neighbors home. Bluetooth Connect to Cell technology on the VTech IS8151-5 DECT 6.0 Expandable Cordless Phone lets you receive cell and/or landline calls from one home phone system. With a touch of a button, enjoy the high-tech benefits your smart phone offers.
 

VTech: IS8151-5; Can a prefix of " *82 1 " or a "1" be inserted (by default) ahead of area code # in phonebook directory? Like: 1-000-000-0000 so when I dial that # later, no need for me to edit to include prefix.

Hi - The VTech IS8151-5 is not capable of adding digits on the directory list automatically. The phonebook entries have to saved manually including the *82 or 1.

Thank you,
-VTech Support
1 year, 10 months ago
by
Posted by: 
VTech Baby Monitors Team