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TechMatcher's Reviews
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No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 
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Customer Rating
5 out of 5
5
Super for eliminating WiFi Dead spots!
on November 3, 2015
Posted by: TechMatcher
Product: Nighthawk DST AC1900 DST Router & DST Adapter
Model: R7300DST
Purchased at: Received from NETGEAR as part of a product review and test program
Overview:
This product is a custom solution for Best Buy’s Geek Squad that comes with 24/7 phone and web support for an entire year! The Dead Spot Terminator (DST) is a second device that plugs into an outlet in an area of your home where normal wireless signals may fail – using your homes electrical wiring to talk with the “main” router, then acts as another WiFi hotspot with both 2.4GHz and 5GHz signals!
Packaging:
Nicely packaged. Easy, frustration free removal. Router and DST device come in labeled plastic bags indicating SSID, Network Key and Best Buy Geek Squad support ID. The three antennas are individually bagged and placed beside the power cord for the main unit and 2 5ft Ethernet cables. Nice job packaging NETGEAR!
Initial Setup:
The first thing I noticed after screwing in the 3 antennas and replacing my existing home router to perform the test – is that the main router and the DST router did not have similar SSIDs. I would have expected them to be more aligned, but that really not that big of deal as I AWLAYS customize the SSID of my routers anyway – and recommend you do to!
Installation was a snap:
1. Unpack main router, attach antennas, plug in power cord and plug in network cable from my cable modem.
2. My iPhone 6 saw the SSID of the main router in no time, and I attached using the predefined Network Key. Initial tests of communication between my iPhone and the router on the 5G signal yielded around 300MBs. Router is located in the basement of a 2 story home – and I was stay connected in all areas of the house – albeit the same speed tests at various points of the house did show some degradation (expected as I move from floor to floor and room to room).
3. I chose the second floor of my home to install the DST adapter. I grabbed it from the box, walked upstairs and plugged it in. Nothing. I did see the SSID of the adapter – usually something like NETGEAR##-EXT. Disappointed, I went back downstairs to consult the manual. Lo and behold, after reading a bit, I found my mistake – actually multiple mistakes. The DST adapter uses NETGEAR’s Powerline technology, which means you cannot plug the Main Router or the DST adapter into a surge protector or UPS like device. That was my first problem. I plugged my main router directly into a wall socket. Next, I guess I thought that the main router would just magically connect to the DST adapter. I was wrong. There is a button on the main router you need to press, and a corresponding button on the DST adapter that allows the devices to pair. (A possible suggestion for NETGEAR is to pre-pair these devices). Once I pressed the buttons on each unit – they successfully connected and worked as expected!
Features:
I’ve owned and reviewed many routers. The DST adapter feature of this router really made this an attractive device. You can even pair a second DST adapter router with this system to further extend your range or get around WiFi blocking metal/concrete walls.
Since this router was specially made for Geek Squad and included a support ID, I decided to give them a call and see just what this was all about and how they could help me.
I called Geek Squad around 10:15 PM and was placed in a queue to receive phone support. Hold time was stated to be between 4-7 minutes. I was one the phone for 8 minutes and 50 seconds before I reached a human being. She took some of my contact information to start a ticket and talked me through the process of establishing an online remote control session with a Geek Squad agent versed with the Nighthawk router.
I pretended to not know what I was doing, and once I was able to get my machine on the internet, I was directed to GeekSquad.com > My Geek Squad > Top Secret Passcode web page that would establish a LogMeIn session with her so she could remote control my computer. Before I let that happen, I ‘fessed up that I was reviewing the product and fully believe that they would have been able to configure the routers once on my computer. Nice job Geek Squad! The only thing that I saw to improvement in the process was the hold time – and the wait time I was told would happen before the online Agent session (I was told it would be about a 30-minute wait).
Suggestions:
I have a few suggestions for NETGEAR/Geek Squad regarding the future versions of this product. For my purposes, I’d like to see the following:
• Pre-pairing of the DST adapter and the main router.
• NETGEAR: More ports on these routers! Don’t be shy! Maybe 8, 12, 16 – we now have so many devices – why not build it in?
• NETGEAR: Mounting options – for mounting on the wall vs requiring the space to place on a shelf.
• NETGEAR: The DST adapter also includes a single LAN port – which I tested and it worked well. Perhaps the DST device could have 4 ports on it like the router.
• GEEK SQUAD: Watch the hold/wait times. Nothing makes an already frustrated person more frustrated than waiting. Maybe the Geek Squad support coupon code bumps me to the front of the line or something…
OVERALL:
In summary, I was impressed with the ease of setup and performance of this product – but I’ve come to expect that from NETGEAR. During my testing, I had a system that I recently updated to Windows 10 and its wireless adapter was acting flaky, so I simply plugged it into the DST adapter and BOOM – instant signal and much faster than the WiFi I had in Windows 7!
If your home or office has Dead Spots or low signal strength – give the NETGEAR NightHawk with DST a try and Terminate them!
My Best Buy number: 2178905958
I would recommend this to a friend!
+15points
15of 15voted this as helpful.
 
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TechMatcher's Answers
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No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 

Can this be used with DSL?

Yes - This device can broadcast a WiFi network from any type or service - DSL, Cable, Satellite from any carrier. Just plug an active internet connecting into the WAN port on the back and you're set!
9 years ago
by
TechMatcher
 
No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 

Does this item work well in conjunction with Comcast WiFi?

I have a Comcast XB-3 Arris 3939B Wireless Gateway for Phone, internet, WiFi and Home Security which is overall a good device but leaves me wanting just a little more in terms of network area coverage and performance.

This product with the extension might serve me with optimal coverage. I'm looking for good signal strength to cover about 2,500 sq ft. indoors & outdoors.

The Comcast device offers 3 networks I find myself juggling between the three of them for upwards of 25 connected devices with unreliable or inconsistent coverage in certain areas.
Yes - this device can provide WiFi with whatever service you have. Give it an internet signal and it will create a new WiFi network in your home to your liking.
9 years ago
by
TechMatcher
 
No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 

Does this work with Dial-up services?

Well - it depends - but generally no. I saw this because usually modems are not line-sharing devices but rather dedicated to an individual system. However, how are you connecting to dial-up? Do you have a modem built into your laptop or desktop? Is it an external modem? More information needed....
9 years ago
by
TechMatcher
 
No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 

Will this router work with the HughesNet HT1000 component?

Yes - on the back of the HT1000 is a LAN port. Simply plug an ethernet cable into the LAN port on your HT1000 and the other end into the WAN port on the Nighthawk.
9 years ago
by
TechMatcher
 
No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 

Verizon Fios

Will this unit work with Verizon Fios?
Yes - ,my understanding is that Verizon Fios is basically Fiber Optics to your home. Verizon provides you a Optical Network Terminator (ONT) that eusually a Coaxial cable output which connects to your cable router. The Cable router then has an Ethernet cable as an output (your internet signal) which would then be plugged into the WAN port onthe back of the Nighthawk router.
9 years ago
by
TechMatcher
 
No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 

Works with "Whole-House DVR" service?

Time Warner Cable's whole-house DVR service allows a DVR in one room to access shows recorded on a DVR located in another room. I've read that the DVRs communicate with each other via MoCA, which sends signals via the AC power wiring in the home. Can the DST coexist on the same MoCA network as the whole-house DVRs?
Yes - it can co-exist. I use MoCA on my Mediacom Whole-Home DVR setup - and have used this router and DST adapter without issue.
9 years ago
by
TechMatcher
 
No more WiFi dead spots. The powerful Nighthawk DST AC1900 WiFi Router along with the DST WiFi adapter eliminates WiFi dead zones. Create additional WiFi coverage right where you want it. The DST Router comes with a year of worry-free set up and support from Geek Squad.
 

Can you connect multiple DST Adapters to the Nighthawk AC1900 Router

I purchased the NETGEAR - Nighthawk DST AC1900 Wireless-AC Gigabit Router with DST Adapter and it works GREAT!! I just wanted to know if I could connect an additional DST Adapter to the Nighthawk AC1900/DST Adapter I already have?
Yes - you can use/connect more than 1 DST adapter to the router to eliminate ever more dead spots!
9 years ago
by
TechMatcher