Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
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Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
Share this product:
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Customer Rating
5 out of 5
5
Get the add ons
on November 28, 2024
Posted by: TeresaS
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Verified Purchase:Yes
Got to get new hoses for a new washer right? Well these are great
Length of ownership: 160
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
1 out of 5
1
Leaking at or by the spigots. Calling Best Buy!
on November 29, 2024
Posted by: DeRuL
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Verified Purchase:Yes
I paid for Best Buy to install the new washer/dryer all in one unit with new hoses, but it's leaking out at or by the spigots after just 1 use. I have to keep soaking up the water so it doesn't run down the wall! The install "technician" rushed through everything, didn't seem to know much about the unit at all & the hoses are a bunched up mess. Reaching out to Best Buy today, but it's Black Friday so I'm sure I'll be put on the back burner & be stuck waiting until they send someone. Any damages will fall on their shoulders!
Length of ownership: 2
Mobile Submission: False
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Ease of Use
1 out of 5
1
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Customer Rating
5 out of 5
5
Works great
on November 29, 2024
Posted by: RyanW
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Verified Purchase:Yes
Great fit. Does not leak perfect for my washing machine.
Length of ownership: 390
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
1 out of 5
1
Delivery messed up and worst customer service
on December 1, 2024
Posted by: Asfia
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Verified Purchase:Yes
Best Buy gave a hard time for delivery. Worst customer service . We had to cancel our thanksgiving plans for this delivery not on time and was days after what we had planned. Do not buy from Best Buy after sale is done they don’t even care for the customer preferences. Store manager did not have positive response even after visiting store and asking for delivery reschedule.
Length of ownership: 16
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Ease of Use
1 out of 5
1
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Customer Rating
5 out of 5
5
Solid
on December 1, 2024
Posted by: Elceltic
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Verified Purchase:Yes
Perfect fit for my washer and dryer doing the job !
Length of ownership: 47
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
4 out of 5
4
Functional
on December 2, 2024
Posted by: RobertJ
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Verified Purchase:Yes
Does what it should be doing. No quality issues so far
Length of ownership: 209
Mobile Submission: True
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Ease of Use
4 out of 5
4
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Customer Rating
5 out of 5
5
Did the job.
on December 2, 2024
Posted by: DebraE
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Verified Purchase:Yes
Product was just what I needed. It served its purpose well.
Length of ownership: 169
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
5 out of 5
5
Great!
on December 2, 2024
Posted by: AlysonF
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Verified Purchase:Yes
Great product. This was installed with the new washer and so far works great!
Length of ownership: 26
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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