Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Buy this if you want dirty floors
on February 18, 2010
Posted by: AliceLongBeach
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from Long Beach, CA
This vacum has two filters that must be cleaned constantly. It kicks out the dirt on bare floors. I vacuum my floors daily so it is not like I have an extrodianary amont of dirt and hair. After using this vaccum it was necessary to sweep the floor. Bissell's customer service was worth less than zero. They recommended I buy another vacuum for the bare floors.
What's great about it: Nothing is great about this vacuum.
What's not so great: Filters constantly clog, must clean every 50 to 100 square feet.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
1 out of 5
1
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great for multiple pets
on February 21, 2010
Posted by: leelee123
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from Charleston, SC
I don't know how I lived without this vacuum. The only draw back is that it has to be empty often especially when you first use it. I have 2 light colored dogs with all off white carpet and I didn't realizw how much of their hair I didn't see! I vacuum every day and when I first used this vacuum I could not believe how much hair my old vacuum was missing, it was disgusting but very quickly the amount of hair was reduced. Also, my carpets look brighter because they're cleaner! I highly recommend this vacuum because you'll be surprised at how much pet hair you're missing.
What's great about it: Suction
What's not so great: wish there was a larger canister
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Performance
5 out of 5
5
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  • Tech Insider Network
Customer Rating
2 out of 5
2
Very disappointed
on February 21, 2010
Posted by: BrianVaBch
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from Virginia Beach, VA
I bought one of these about a year and a half ago. When it was new, I was fairly happy with it. It wasn't as good as the Hoover Windtunnel my wife kept when we split up, but it was also $80-$100 less. After about 6 months, the problems became more obvious.
First, the dust bin does not get a very good seal when put in place. Second, the portions that generate the cyclonic action are difficult to get in and out and you can't actually see when it's dirty up there. The vacuum clogs up very easily, and it didn't takemuch cat hair in the dust bin before the suction quickly faded. The height adjustment on the vacuum didn't really do anything, leaving the height at the lowest setting. This overworked the beater and its belt. So it would quickly burn through belts, and I mean "burn" very literally. Every 6 months you would know the belt was going because the whole house would smell like burnt rubber.
Now, the vacuum is completely dead. I replaced it the similarly priced Hoover Windtunnel (UH70120) and it has only made me more disappointed in the Bissel. The Hoover went together with just one screw. The dustbin is much easier to access to empty and clean, and the power button being on the handle makes things a lot easier as well. I obviously can't speak to differences in durability. But it would be really hard for the Hoover to be worse on that end.
What's great about it: The tool attachments are fantastic
What's not so great: clogs easily. not durable at all
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
4 out of 5
4
Performance
3 out of 5
3
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Do not buy this vacuum!
on February 22, 2010
Posted by: Anonymous
from Birmingham, AL
This was a great vacuum for the first few months. I have 4 cats so I vacuum pretty often and I was amazed at how much I vacuumed up in the beginning. Then after a few months the brush just stopped working when on carpet. I cleaned everything out, and checked the belt and it was fine. You also cannot vacuum bare floors with it. Do NOT waste your money on this product.
What's great about it: Worked great for the first few months
What's not so great: Brushes stopped working after a few months
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
1 out of 5
1
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Great value, works great too
on November 29, 2010
Posted by: CharleeB
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from Indy, IN
Love it, so much better than the dirt devil we replaced with it! Wish the canister was bigger but with how well it works compared to our previous vacuum, I can deal with a few eatra trips to dump the German Shepard & Labrador hair in the garbage.
What's great about it: Suction
What's not so great: canister size
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Performance
4 out of 5
4
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