Overall Customer Rating
3.5 out of 5
3.5
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
35
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
18
61  reviews)
(61 Reviews)
62%of customers recommend this product. 
(
38 out of 61
)
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Overall Customer Rating
3.5 out of 5
3.5
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
35
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
18
61  reviews)
(61 Reviews)
62%of customers recommend this product. 
(
38 out of 61
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
TV Calibration
on September 14, 2009
Posted by: bri81068
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from Bucks County, PA
I've had a Panasonic TC-P50-S1 Plasma for about 2 months now. I love the picture other than it had a greenish tint at times. I have never been a big fan of Best Buy, but after reading that the LCD's & plasma's should be calibrated, and the positive reviews on the site about the calibration, I figured I would try it. It was definitely worth it. I can't say I see a big difference in picture quality (which I already thought was excellent), but the color accuracy is MUCH better. The tech also improved the heat output, although he said the TV was already running pretty efficiently. I am now completely satisfied with my Panasonic plasma purchase, thanks to the BB Geek Squad calibration.
What's great about it: Greatly improved color accuracy.
What's not so great: A bit pricey.
I would recommend this to a friend!
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+5points
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  • Tech Insider Network
Customer Rating
3 out of 5
3
Thorough, but pricey
on December 2, 2010
Posted by: Kizeman
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from Westerville, OH
I bought the calibration service because Best Buy was offering a credit on my TV if you also bought a Geek Squad service. The technician was very thorough and very friendly. He explained what he was doing at every step of the process. I had Googled the optimum settings for my TV and the calibration service only had some very minor tweaks to make to my TV. The only complaints are the price of the service and that the video images that were used to calibrate the TV caused regular TV broadcasts to have a weird look so I had to go back and reset some of the settings to where I had them previously.
What's great about it: Very friendly
What's not so great: Price
No, I would not recommend this to a friend.
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+9points
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Get This Done!!
on October 26, 2008
Posted by: Austincritic
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from Austin, TX.
I really didn't think this calibration thing would make the LCD better......boy was I wrong. Now the color is realistic..........we only had the calibration done today and were watching football. 1 game was kinda foggy(from real fog) and the other game was sunny and bright. It was great to see the difference. I watched a full length blue-ray movie and was literally captivated by the landscapes, and the mood.......again foggy. The old settings were over bright and did not give true color. Now my TV is also a mood setter! Latter I watched a cartoon and again the old settings made the cartoon too bright, now it is as if the cartoonist is drawing to real life. This service may seem pricey but!! .......you want the best picture possible from your TV.....and God knows you did pay a lot for your TV,this is the way to get it!
What's great about it: Realistic color,Clarity,and savings
What's not so great: now your tv doesn't have fake tuned up high color(what they do to catch your attention to buy)
I would recommend this to a friend!
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+4points
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  • Tech Insider Network
Customer Rating
4 out of 5
4
WOW What a difference!
on December 23, 2008
Posted by: Patbuc66
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from Tampa, FL
The salesman said it was worth the extra $$. Although thinking this may have been a mistake, my husband and I both are amazed. The clarity is soooo much better.
Thinking about getting this for mom, but the $$$. That's WOW also. Had the price been lower, I would have chosen 5 stars.
What's great about it: Everything, now can see the hockey and BB players better
What's not so great: The price
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Pleasant Suprise
on August 5, 2008
Posted by: GreatestMom8084
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from Rockaway Beach, NY
Just wanted to note on here that the sales people that I dealt with made me excited about prospect of a calibration but I thought it wasn't going live up to expectations.
I was right, it didn't, it exceeded expectations. The picture quality looks phenomenal and I saved $30 already last month on my electric bill.
What's great about it: Awesome Picture Quality Difference
What's not so great: None
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Fabricated?
on April 9, 2009
Posted by: JayR
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from San Antonio, TX
Before I ordered the calibration service I read all the reviews and every one was a 5 star rating. Now that I have experienced the calibration service, I can only think that many of these reviews are fabricated by BB or GS. The guy came to our house and didn't say a word about what he was doing. Finished up in about 15-20 minutes and began to demonstrate the "amazing" picture quality.. WRONG! My wife and I were confused at what he was seeing because it was not looking any better. Then he began to explain that it takes a couple of weeks to adjust. Ok, so we waited. Still horribly disappointed, we called to have another tech come out. A couple of weeks later, the same exact one showed up at which point we declined. This time we went to the store to try and Best Buy's customer service failed to properly schedule us for another appointment. After fighting with a few different managers, we were finally able to get our money back. Please don't waste your time or money. Some DVDs come with a calibration tool which I've had better luck with.
What's great about it: I got my money back
What's not so great: price, quality, customer service
No, I would not recommend this to a friend.
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+6points
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Calibration is awesome
on October 3, 2009
Posted by: Jfro86
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from Buffalo Grove, IL
I just had my TV calibration done this morning; it took less than an hour and the installer was very nice; he was also knowledgeable. This calibration makes my XB9 look better than it did from the factory. I would recommend this to anyone who wants a movie theater experience in their living room.
What's great about it: Everything
What's not so great: nothing
I would recommend this to a friend!
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Customer Rating
1 out of 5
1
Most incompetent inept tech EVER
on November 10, 2016
Posted by: Hank2600
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from Texas
I live in Montgomery County PA 25 miles north of Philly, and this was my experience.
I had my calibration scheduled for my Pioneer Pro Elite 111-FD Plasma on a Saturday October 29th. The guy named Robert arrived on time and everything seemed normal. He was doing the calibration in movie mode and I told him that Pure Mode has the most options for calibration and he got very upset and told me "do you think you know more than me"
He couldn't do what he called the "white balance adjustment"
He called some kind of help desk or something and talked to a guy about getting into the service menu. He tried a dozen times and couldn't do it.
He called a second guy and he told me that this model tv can't be calibrated and that NOBODY HAS EVER calibrated this tv EVER IN HISTORY. I told him that there are numerous magazine review of this tv being calibrated and that I've personally talked to people on forums who have this same tv and had it calibrated. He acted like I was crazy and that nobody has ever calibrated this model tv. He said I was rude for acting like this tv could ever be calibrated. The guy literally believed 100% that this model tv could never be calibrated and that nobody has ever calibrated this model tv.
Here's how the calibration of this tv is SUPPOSED to be done.
http://precision-video.blogspot.com/2009/04/pioneer-pro-111fd-review-and.html
Here's a review showing it can be calibrated.
http://www.soundandvision.com/content/pioneer-elite-pro-111fd-plasma-tv#KBJ5Sv1aBw86IZRi.97
Here's another review proving that it could be calibrated.
https://www.cnet.com/products/pioneer-elite-kuro-pro-1fd/review/
Here is more information.
http://www.avsforum.com/forum/167-plasma-flat-panel-displays/1053444-official-pioneer-9g-kuro-settings-issues-thread.html
No, I would not recommend this to a friend.
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