This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Additional information about Nostand could not be loaded.
from PA
Tried to get my 85 yr old Father a TV and Stand set up and delivered long distance (I am in CA, He is PA) using online and Sales person on the phone was able to get everything set up and rolling (so I thought). TV stand was delivered directly to his house three days before the TV, he had to get outside help to get the box into his apartment. I contacted both 1-888 number and store to try to schedule assembly time- Final outcome was told that would be done when TV was delivered. TV came three days later, delivery man asked where was the stand, my poor father stated it was in the box over in the corner and he told him assembly was paid for and that we were told it would be done with TV delivery. Delivery man stated “Who ever told you that did not know what they were talking about” My poor Father had to get Friend in his Apartment Complex to assembly the stand before the Delivery man would hook up the TV. I did call the store back to complain and talked to the same gentleman; he did refund our Geek Squad Payment and stated that it should have been assembled in the store…REALLY when it got delivered directly to his house and not the store. Everyone I talked to I stated that my Father was elderly and even a World War II Veteran and that I wanted everything to go smoothly. Sorry Dad
What's great about it: Not a thing, nothing was assemblied
What's not so great: No way to match the service with the delivery of Furniture
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Additional information about candreae could not be loaded.
from Cincinnati, OH
Had Geek Squad come out to assemble a TV stand for my mother...the guy basically tightened 3 bolts and put the stand in the corner and plopped the tv on top and that was that. Never touched any of the components that were on the old stand and hooked them to the television, or even put the new stand where the old stand was.
Next time i'll save my roughly $200 and use it to get a wrench.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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from pittsburgh,PA
The agent was prompt and assembly took longer than expected but he did not complain. Hooked all components and attached free floating tv. Explained everything as well. Overall experience was good.
What's great about it: took the time to explain everything
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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from Hollywood, FL
Arrived as expected, which was approx 1 hr before a new 55" TV was scheduled for delivery, & quickly assembled the TV stand in a very capable , friendly & professional manner.
What's great about it: Done right - no hassle & struggling with heavy parts
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.