A:
About two months ago I bought mine at Best buy asked if they could install it, they said no. I took it to Verizon Wireless and asked them to, they said sure if I bought it there, but not if I didn't. I told them I have been trying to get it there but Verizon doesn't carry it. (They do now)
Reluctantly, and it was toward closing time and not busy at all a gal installed it no charge.