A:
Hey Jjoslin,
Please read page 10 of the user manual (https://bit.ly/2IROP79). It shows how to remove and place back the filter correctly, also make sure that the drain cap is attached to the emergency drain hose. If leakage continues, contact us via:
Facebook/Twitter: @SamsungSupport
Live Chat: https://bit.ly/2z9FXFr
^Joan