ITJim
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    November 23, 2013
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    November 23, 2013
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ITJim's Reviews
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 BullGuard - Premium Protection 2021 Edition (10 Devices) (1-Year Subscription)
BullGuard - Premium Protection 2021 Edition (10 Devices) (1-Year Subscription)
BullGuard Premium Protection provides the ultimate in online protection for the modern family. Besides offering protection on up to 10 devices, Premium Protection also safeguards your connected home by continuously scanning its Wi-Fi network and every device on it, from baby monitors to smart heating systems, to prevent hackers from finding an easy route into personal and financial information. Personal identities are safeguarded by BullGuard's continual monitoring of dark web's platforms and websites where stolen user information is traded. And families find the powerful, discreet parental controls invaluable in protecting children from numerous online threats.
 
Easy to defeat Parental Controls
Customer Rating
3.0 out of 5
3.0
Posted by: ITJim
from Maine
on October 10, 2021
Disclaimer:
I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
Impressions:
There are a lot of features here but I only have room to those that stood out to me during my short time with the product.
BullGuard Premium Protection suite covers your system from virus attacks, phishing, malware, and network vulnerabilities. It includes a firewall, PC tune-up utilities, cloud backup, parental controls, and a secure browser. During my first week of use I did not run into any virus, phishing, or malware attacks. I went to several unsavory sites that I would normally associate with security vulnerability. Either I am very lucky, or Bulldog did a great job of running interference for any nefarious applications trying to take advantage of me. This does not mean that BullGuard did a good job or that the experience was wonderful. Just the opposite. I found the BullGuard interface to be clunky. And the parental controls were so easy to bypass that I would call the implementation irresponsible.
Parental Controls:
As parents, we must accept that the internet is also raising our children. We also must accept that fact that we cannot 100% monitor 100% of our children’s activity. That’s why automated monitoring and filtering tools are a necessity to help protect our children from content that is considered inappropriate for their age group. BullGuard’s parental controls allows you to use pre-defined profiles for ages 3-7, 8-12, and 13-17. The content restriction categories are Adult, Controversial, Communications or Media, and Shopping and Entertainment. You can also explicitly define safe and unsafe sites. Access controls allows you to set activity times including times of day, hours per day, total usage time, and set the time limit type to entire PC or Internet only. Applications auto block Instant messaging programs. The section allows you to allow chat on with certain applications. You can also add applications to the list. Finally, Privacy settings allow you to setup a filter to prevent user-defined data from being shared. Information such as a phone number or home address that can be easily collected from a child.
To test this, I set myself up under the most restrictive controls; 3–7-year-old. The first thing I noticed was that many of my services stopped working. Surprisingly, OneDrive was blocked. That made no sense to me. The Epic game client was also blocked. BullGuard does not give me any mechanism to override this behavior. Maybe this blocking is tied into another feature in parental controls but there is no way of knowing without turning each option on and off to verify a behavior.
I tried to go to popular sites and perform content searches to see what BullGuard would let me get away with. First, BullGuard blocked me from going to popular sites like xbox.com and bestbuy.com. So, no shopping or gaming. I also tried to hit some less popular sites associated with alcohol, drugs, and social media. Again, the sites were blocked.
Performing searches did not fare as well. BullGuard did not filter any content from the search engine. I believe BullGuard relied completely on the web browser to filter content. For example, MS Edge uses Safe Search. By default, Safe Search is set to moderate. If I perform a search that could bring up adult content, then safe search would filter out those results. However, I can easily adjust Safe Search from Moderate to Off from either the Video or Image search pages. Once I make the change, I can view any illicit imagery associated with the search. BullGuard makes zero attempt to block me, a 3–7-year-old child, from adjusting my own search restrictions. Worse, BullGuard makes it super easy to circumvent the parental controls.
BullGuard has its own browser called Secure Browser. It may be secure, but it is not impacted by the Parental controls. With the Secure Browser, with 3–7-year-old parental controls applied, I was able to shop for alcohol, browse adult content, access any website regardless that I explicitly blocked the site, and could access all sorts of content I would not my child to access. You can mitigate this by deleting the shortcut from the desktop. However, your child can still open the BullGuard Secure Browser from the BullGuard Control panel. This is a huge hole in the system. Either BullGuard needs to integrate parental controls with Secure Browser or block Secure Browser.
Parental Controls Logging:
BullGuard Messaging Centre keeps a log of parental control activity. The Messaging Centre gives a very high-level view of activity. For Parental Controls, you will see User, number of blocks per category, and time spent on the system. Clicking the View Report button will generate a detailed activity log along the option to expand the details for each entry. The only downside I see to this log is that the system does not automatically email the log to the parent. Active monitoring is always better than passive monitoring. And I can tell you from experience with my own children, illicit material is easy to come by when looking for images of relatively innocent content. As a parent, you may never find out about it with passive reporting.
Setup:
Setup was easy and disappointing at the same time. Most security suites I have used will detect and offer to remove previously installed security suits. BullGuard installed alongside McAfee. This caused the real-time file scanner to fail. This state persisted until I manually removed McAfee. I would never know that there was an issue a BullGuard function if I had not been actively monitoring the logs.
User Interface:
The BullGuard interface is functional but needs a usability pass. There is a disconnect between Settings, application features, and logging. Don’t get me wrong. BullGuard collects logging information far more than any other consumer security suite I have used. Control over the Firewall is very good. But there is no unified interface that presents everything in a unified interface. It took me a while to discover the quarks of the UI to find all the features, logging, and settings. In some cases, like with Home Network Scanner, I have not found my way back to the port scanning report.
One more note regarding Logging. Neither Norton nor McAfee allows you to see detailed logging information. If you are into metrics or taking a more direct control over your system security, then BullGuard will provide you with that level of control. The downside is that you will need to do a little hunting to piece together actionable information.
VPN:
VPN is only available in the Premium Protection as a 7-day trial. After which, it is a separate annually recuring fee.
Home Network Scanner:
I like this feature. It is a unique feature that I have not seen in a consumer security suite before. The Home Network Scanner will scan the network for all connected network devices. It then will perform a vulnerability scan on each device. However, BullGuard seems to collect a minimum amount of data on those devices. For example, can identify an iPad, a cell phone, a TV, and a computer (sometimes). It will show me the network names, IP Addresses, and MACs. It will also report if the device is exposing my network to external attacks. I thought I found a port scanning log, once, but I cannot navigate back to it. Also, I did not find any information telling me if BullGuard did anything with the network scan to further strengthen the network. For example, does BullGuard capture behavior data of my smart devices, builds a behavioral profile, and then alerts me to any activity that deviates from the profile?
The Home Network Scanner does not differentiate how each device is connected to the network. Nor will it create a network map. My home network is made up of two wireless networks and several devices hard wired to my wireless router. BullGuard’s Home Network Scanner will identify all devices on the network. It also misreports all the devices on my network to be on the same wireless network as the computer making the scan.
One cool feature of the Home Network Scanner is the auto notification of any device connecting to the network. This is great for uncovering when a neighbor, or someone else, is piggy backing on my network to enjoy an evening of free internet on my dime.
Final thoughts:
I cannot recommend BullGuard. I just don’t feel that they had the average user in mind when designing the user interface. It is not dumbed down as either Norton or McAfee. Nor does it need to be. A unified user interface, larger buttons, and contextual help would go long way to making this product more consumer friendly. Parental controls need a quality pass. BullGuard has received numerous awards for security. Unfortunately, I will need to rely on those experts because I did not encounter a security threat while using BullGuard. And no security threats were reported in BullGuard's security log.
No, I would not recommend this to a friend.
Mobile Submission: False
0points
0out of 0found this review helpful.
 
The unique single-chamber construction of the fashionable and very functional Glacier series features a Boost® foam blend, which ensures weightless pressure relief that won't bottom out, creating the perfect pillow for soft support with no rebound.
 
Definitely a unique experience
Customer Rating
4.0 out of 5
4.0
Posted by: ITJim
from Maine
on October 7, 2021
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Disclaimer:
I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
First Impressions:
The look and feel of the pillow’s cover are elegant. The cover is decorated with copper embroidery, copper gromet surrounds on the air vents, and the top and bottom is a combination of interweaving copper and grey threads through a field of white fluffy material. The white fully material is unevenly spread to give the pillow top an angelic fluffy cloud aesthetic. It also very easily resembles a MineCraft copper mine.
A small zipper along one side of the pillow cover will allow access to the pillow inside.
The pillow is soft, malleable, and has little to no spring to it. The pillow’s surface has a very smooth, almost satin like feel and finish. I could feel an unusual lumpiness to the filler inside as I ran my hand over the surface. If felt like a bag of fluffy cotton balls haphazardly stuffed into a bag kind of lumpiness. Some spots were lite, fluffy, and gave little to no resistance when compressed. Other spots were stiffer and compressed with slightly more force. Pressing down on the pillow with both hands spread confirmed for me that the filler and firmness of the pillow is uneven. The reason for this is because the pillow’s filling is a combination of shredded latex foam and polyester fiber. This also explains why half the pillow feels firmer than the other half. More on that below.
Experience:
The first thing I did was remove the Glacier’s pillow cover and washed it. I am unsure if the pillows are good to go out of the box. In my case, the pillow cover smelled like a rug factory. Following the care instructions on the label I washed in cold water and tumble dried on low heat delegate cycle. This helped a lot. And the Glacier’s pillow cover came out of the wash undamaged and looking just as new as it went into the wash. I then put the Glacier in a pillowcase. This helps protect the pillow from all the nasty things that my face could excrete throughout the night.
How do I feel after 1 week?
I hated this pillow the first night I used it. I felt like my neck was too low, there was not enough support for my head, and my arm went numb when I was sleeping on my right shoulder. I was not using the pillow as I should have though. Part of the reason I was so uncomfortable was because my memory foam pillow held my head and neck at a specific height regardless of my sleeping position. I was used to that even though I woke up most morning with an ackey jaw and a stiff neck. I was not used to the Glacier’s two firmness zones. It was not until the third night that I had this figured out. My preference is to use the soft side of the pillow for back sleeping and the firm side for side sleeping. My nights went a lot better after making this adjustment. I slept well from here on out.
For a final test, I moved back to my memory foam pillow. This is when I realized how much pressure the memory foam pillow was placing on my jaw and ear. No wonder I was always waking up with neck and jaw pain. The Glacier was not exerting pressure on those pressure points. There were a few times where the filler proved uncomfortable. It was relatively easy to readjust the pillow to and find a comfortable position.
Cooling:
The Glacier purports to keep your head cool as you sleep. The pillow has front, back, and side cooling vents to allow air circulation and heat to escape. My bedroom was 68 degrees Fahrenheit or cooler during those nights. It should have been easy to keep my head cool. But it did not. I woke up in the middle of the night and in the morning with the alarm and found my head and the surrounding pillow are to be very warm. I am hesitant to blame in this on my pillowcase because it is made of thin, cheap material and does not insulate very well. I use this same pillowcase on my foam pillow and never felt this warm after a night’s sleep. Maybe the pillow is designed to be used without a pillowcase. I’m not up for going pillow commando.
PillowID
The PillowID of the Glacier pillow Bedgear sent me size 1.0. This means the pillow is designed for people designated as “small”. 1.0 is also applicable for small back sleepers, side sleepers, and multi-position sleepers. The Glacier 1.0 is also good for “medium” and “large” stomach sleepers. How do you know what pillow is the right size for you? The back of the box has a chart that will help you identify your PillowID. What the chart does not tell you is that your PillowID is based on your T-Shirt size. I confirmed on Bedgear’s website that the T-Shirt size estimate are the same for men and women.
My PillowID is a 2.0. Yes, I am using the wrong size pillow according to the size chart. So, how did I fair with the wrong size pillow? Better than I thought. I would still like to try out size 2.0. Why? Recall I mentioned how uneven the filling felt when I ran my hand along the surface of the pillow. This is because this pillow has two firmness zones. The Glazier 2.0 is thicker and hence will offer more support for my head and neck than the Glacier 1.0.
Split zone firmness:
The zones are not mentioned on the box or Bedgear’s website. The only reason I know about it is due some literature I received in the shipping box. With the logo “Glacier” facing you, the right side of the pillow is firmer than the left side of the pillow. I first noticed this when I rolled from my left shoulder to my right shoulder. I thought my head was going to roll off the bed because the pillow compressed so much. This is easily remedied by flipping the pillow long ways when you switch sides. After a few nights you just figure out how to use the pillow.
If you are a back sleeper then just pick a side that matches your preferred firmness. The firm side of the pillow met my needs nicely. I felt that the pillow offered enough support without putting pressure on my jaw.
Conclusion:
I started my week feeling that I would trash this pillow and move back to my memory foam pillow. Now, I am not so certain. My opinion has shifted over the past week. I am favoring the Glacier over the memory foam. Do I feel that the 1.0 is the right pillow for me? No, I am not convinced. The 2.0 pillow is probably the better bet for me. Does this make the 1.0 pillow a bad pillow? Not at all. The memory foam pillow was the cause of many of my neck, shoulder, and jaw issues. I am going to continue to use the Glacier 1.0 until such time I have an opportunity to try out the next size up.
Can I recommend this pillow? This is a subjective thing. I would encourage you to try it out if you are in the market for a new pillow and are tired of the same old discount retailer specials.
I would recommend this to a friend!
Mobile Submission: False
+1point
1out of 1found this review helpful.
 
 Beurer - Talking Upper Arm Blood Pressure Monitor - White
Beurer - Talking Upper Arm Blood Pressure Monitor - White
Effortlessly track you and your family’s blood pressure levels in the comfort of your own home. Your measurements will be clear and easy to read with the XL display and backlight and can also be read aloud through the device’s talking feature. This product is engineered in Germany for accuracy of measurements and features.
 
Great when it works
Customer Rating
3.0 out of 5
3.0
Posted by: ITJim
from Maine
on September 18, 2021
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Disclaimer:
I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
First impressions:
The Beurer BM50 Talking Blood Pressure Monitor is easy and convenient to use. Setup, operation, and proper usage are clearly defined in the user’s guide both in word and in drawings. The LCD screen is bright, the readings are displayed in large font, and the device dictates the readings loud and clear. The arm cuff can accommodate from 8.7 inches to 16.5 inches round which should accommodate your average adult. Finally, this unit has two memory banks allowing you and a partner to use a single device to independently track your readings.
Setup:
The unit does not ship with an AC power adapter. You will need to purchase this separately from Beurer. The BM50 does ship with four AA batteries. I have not owned the unit long enough to report how many readings I can take before replacing the batteries. The air hose is built into the sleeve. Plug the air hose into the side of the unit and then insert the batteries. The unit powers on and is immediately ready for use. I had the BM50 taking my blood pressure within minutes of taking it out of the box.
Operation:
Be sure to read and follow all the instructions in the manual before use. Otherwise, you will not use your new blood pressure monitor to full affect. The BM50 can track up to 100 individual tests per person. It can track a total of two people. The BM50 can display the average of your measurements over the last seven days, the last seven AM measurements, and the last seven PM measurements. You can access individual readings by repeatedly pressing the M button. The BM50 does not have any external data connections so it is not possible to upload your data to any kind of data tracking app. It would have been nice to have an electronic log for tracking, trending, and note taking.
The cuff is designed for single hand, possibly hand and chin, setup. Have a friend or family member assist you if you have any issues securing the cuff. I had to go with the hand and chin method the first few times until I got comfortable securing the cuff with a single hand.
Initiating a measurement is straight forward. Press any button on the BM50 to turn it on. You will know it is on because the device audibly announces, “The device is ready for use. You may start measuring.” Press the + or – buttons to choose user memory 1 or 2. Press the power button again to start the measurement. You will hear the mini-air compressor kick on, the cuff will tighten, and then the unit will start taking your systolic pressure, diastolic pressure, and heart rate. The until will then audibly announce your measurements once the reading is complete. The unit will also tell you your risk level based on W.H.O. guidelines. The risk indicator is represented by a light bar on the left side of the LCD screen. It is color coded green, yellow, orange, and red. A light on this bar will light up to indicate your risk level. The LCD screen places an indicator next to the light to reinforce the risk level reading. Beurer did everything they could to reduce misinterpreting your risk level.
Finally, the LCD lights up with a bright blue backlight. The readings are displayed in black. The font is large and easy to read for anyone who has less than perfect eyesight. My wife has terrible eyesight and was still able to read the LCD display. The BM50 will speak your numbers to you regardless of the quality of your eyesight.
Experience:
My overall experience with the BM50 was positive. For me, if the cuff was not properly fitted then the cuff would pinch during inflation. I also felt the cuff got a little tight when compared to other blood pressure monitoring devices I have used. You can abort the measurement and deflate the cuff by pressing the power button.
My wife’s experience with the BM50 was not so good. We tried to measure her blood pressure several times over the course of three days. The BM50 reflated the cuff three times during each session and always ended with an E2 error, “You speak or move during measurement.” In fact, she did not move or speak during any session. My wife’s arms are larger than mine but not large enough to fall outside of the cuff’s pre-marked tolerances. I tried taking a measurement on both arms. I used another blood pressure device from another manufacturer to rule her are and position out as culprits. I was able to successfully measure her blood pressure with a single cuff compression under the same conditions as the BM50. So, either I am not using the BM50 correctly with my wife or there is something else going on. The controls on the BM50 are so simple that there is nothing to check other than the batteries, the hose, and the cuff. All appeared to be in perfect order. To verify, I took another reading on myself with zero issues.
I noticed that the BM50 will try to recover from an error condition by first increasing the pressure in the cuff a total of two times. This lengthens the amount of time your arm is under compression. Each reinflation increases the pressure over the max pressure of the last inflation activity. Both my wife and teenager errored out and experienced what I would consider above normal compression.

Conclusion:
This is a very easy to use blood pressure machine when it works. I really do like a lot of the features. Unfortunately, it’s usefulness is limited for my household.
The LCD screen is bright, clear, and easy to read. The audio is great for anyone with poor eyesight. The audio can also be turned up or off depending on the situation or need. The cuff is relatively easy to position by yourself. Though, as I said earlier, if your dexterity is less than ideal then you may want a friend or family member to help you out. Having access to the last 100 records including seven-day averages for all readings, AM readings, and PM readings. I would have liked a feature to export the data for tracking and trending purposes. The BM50 does not ship with an AC adapter. I find this strange but not a deal breaker.
Inconsistent operational success between users is surprising to me. It is great when it works. But it only works for me. As such, I cannot recommend this product.
I hope you found this review helpful. Thank you.
No, I would not recommend this to a friend.
Mobile Submission: False
+2points
3out of 4found this review helpful.
 
Your busy office needs a printer that’s fast, affordable, easy to use, and has great features. That’s why we developed the EcoTank ET-3850 – an innovative cartridge-free solution that uses high-capacity, easily refillable ink tanks. So you’ll worry less about running out of ink, and save a lot on replacement ink. The ET-3850 features an auto document feeder, fast printing with outstanding print quality, productive paper handling, a high-resolution flatbed scanner, and a large color display – making it the perfect printer for your home office.
 
Great printing and Flatbed, Poor ADF and Reds
Customer Rating
3.0 out of 5
3.0
Posted by: ITJim
from Maine
on September 17, 2021
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Disclaimer:
I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
First Impression:
The Epson ET-3850 is lite weight when compared with other multi-function printers I have owned. Single page text and duplex page text print quickly and print to first page is as fast as any laser printer I have used. I was very surprised by how quickly full-page graphics print. Flatbed scanning is quick and detailed. However, colors are not accurate enough for my tastes. I found color accuracy issues with both scanning images and printing images. Scanning documents via the page feeder is terrible. Loading ink is super easy and mess free. The ink tanks hold enough ink to last a good long while under moderate use. See below for further details.
Setup:
It took me 20 to 30 minutes to setup this printer. Unboxing was easy but time consuming. There was a lot of protective tape used to prevent the printer’s moving parts, doors, and sliders from being damaged in transit. The printer includes four bottles of ink (Magenta, Blue, Yellow, Black), an installation CD, quick start guide, and the usual warranty information. See included photo.
You can setup the printer in a few ways: install the included software suite, configure from the printers control panel, or use the Epson app on your cell phone. I chose to configure the printer using the app on my phone. The app walked me through setting up the printer, filling the ink wells, priming the printer, setting up the network, and more. The app setup process is interactive and resembles a texting conversation. I included an image of one of the setup steps.
Loading the ink from the bottles was quick, painless, and clean. To see how clean, I laid a scrap piece of pure white towel on the table in front of the ink wells. Each color is loaded one at a time. The neck of the bottle fits snuggling into the tank head and forces the bottle’s seal to open. The tank is gravity fed and will auto stop filling when the tank is full. On bottle dripped a few drops of ink as I removed the bottle from the tank head. I removed this bottle too slow and tilted it to one side as I removed it. Otherwise, there was zero mess. The attached photo is the white after all tanks were filled.
The Ink priming process takes about 10 minutes. The print head alignment process takes about another ten minutes. I did not like the alignment process. It was four printed pages of being asked to tell the difference between six possible line configurations and picking out the best. The alignment images were so small that I had to inspect each printed page under a magnifying glass just to see them. Then, I spent a good minute or two trying to figure out which of the six picks were most correct. I think Epson could have accomplish the results with larger alignment images. Anyone without perfect 20/20 vision will have a very difficult time with this.
Finally, if you do not have a CD player then you can go to Epson.com/support and get all the software that ships with the printer including the printer drivers.
Printing:
Fantastic speed and clarity. Single page black and white zoom out of the printer. All ink jet printers I have owned print one line of text at a time. The ET-3850 seems to print a quarter of the page at a time. I cannot confirm if this is happening, but I stand by my statement that this a fast printer. I would say as fast as a fully warmed up and ready to print laser printer. Duplex printing is a little slow mostly because the printer must pull the page back into the printer and flip it over. The duplex mechanism is still close to what I have experience with a laser printer.
Color accuracy, however, needs improvement. My biggest gripe is Red. Reds come out orange and never match the original source material. For a test, I downloaded a simple color wheel. See attached images. I printed the color wheel using high resolution settings. The Red and Orange look almost the same. I scanned the image back into the system using both the Automatic document feeder (ADF) and the flatbed scanner. Each scanner read the image differently. Both samples are included in the attached photo. Finally, I photographed the printed color wheel with my Sony Alpha camera in full daylight. I realize the white balance in the photo is off but the differences between orange and red are still evident.
As a second test, I scanned in a book cover that had a very vibrant red to it. I then printed that scan and got a very weak red color like the color wheel. I did not include an image of this test because it did not prove anything different than what my color wheel images already reveal.
The next test was the difference between the ADF and the flatbed scanner. The ADF has color accuracy issues, paper jamming issues, and does an over-all crummy job creating an accurate scan. See attached photo. For this test, I used the book cover I mentioned in the last paragraph. You can see that the flatbed scan is crisp, clean, and vibrant. The document feeder is a printed copy of the book cover from the flatbed scanner. You can see the colors are dull, washed out, and the image is full of horizontal white lines and artifacts. The artifacts are more clearly present in the pure text example I included in the same image. I would compare the image quality of the ADF to that of a fax machine. The text I scanned is from a report that I printed from the ET-3850. The original hard copy looked crisp and without any artifacts. I did notice that the AFP did not smoothly pull the document through the paper feed and through the scanner. I think this led to both the poor scan quality as well as some of the paper jams I encountered.
Faxing:
The ET-3850 has zero faxing capabilities.
Interface Panel:
The interface panel is easy to use, quick between the menus, and well laid out. The display is not touch a screen. Everything is driven by a touch pad. The interface panel is on a hinge that allows that screen to be parallel with the floor for easy use. Then it can folded out of the way when not in use. The LCD panel does have a time-out and will eventually turn off. The power button light will not turn off under any power condition other than unplugged. The power button light is bright enough to light up a small room. If you find this annoying, then you will need to put a piece of tape over the power button. I was unable to find a setting that turned off or dimmed the power light.
Images:
Full page color prints on standard quality are almost as fast as a full page of black and white text. Fine detail prints take about three times longer. To be honest, I did not see much of a difference between standard quality and high quality. I did not see a setting to allow the printer to do borderless prints. It will print full page with an eighth of an inch white boarder around the image. The printed images are clean, lines are sharp, but color saturation can be muddy at times. For example, I printed the one and only image that I can find on the internet of the Battlestar Galactica from Blood and Chrome. On the screen, I could make out all the detail between the Galactica and the space station in the background. Detail was lost in center of the image where the high contrast features were overtaken the darker colors. The detail that did show was much darker than in the original image.
I also saw a similar affect with the image of the Enterprise B from the book cover of Star Trak Shipyards from Eaglemoss. The starship has a lot of dark blues. This caused parts of the ship to fully vanish against the darker background when I printed the image I made from the ET-3850’s flatbed scanner. Is this good enough for term papers and business reports? Yes. Is it good enough to print high quality printers for display in your office? No.
Finally, Reds are not accurate.
Final thoughts:
This printer may not be for you if you require the use of all the features this printer provides. The ADF mechanism is not the best I have used. Color accuracy, paper jams, and scan quality are all major issues for the ADF. Print quality is excellent if you don’t require color accurate reds. I also find detail lost in scenes where a lot of like colors saturate the image.
This may be the printer for you if your main goals are lighting fast prints great flatbed scanning capabilities. Epson does market this printer as a home printer and not a home office printer. If you do not need the ADF or faxing functions then this is a good printer for work from home school, or collage.
One thing that I really love about this printer is the ADF tray folds up into a flat surface. This may sound minor but ADFs waste space. This allows safe storage of laptops, papers, books, whatever you have.
Taken as a whole, the ET-3850 needs some work before I could recommend. If you need a solid MFP that is fast, holds a lot of ink, and can produce great looking reports then this is an easy printer to recommend.
I hope you found this review helpful. Thank you.
I would recommend this to a friend!
Mobile Submission: False
+104points
127out of 150found this review helpful.
 
The WD_Black™ P10 Game Drive for Xbox™ gives your Xbox the tools it needs to keep your competitive edge. With up to 5TB* of storage capacity, the WD_Black™ P10 Game Drive for Xbox™ is a top-tier external HDD built specifically for gamers looking to expand the potential of their Xbox so they can drive their game the way they choose. Included with your purchase is a 1-month membership of Xbox Game Pass Ultimate, with access to 100+ games on consoles and PC, plus online console multiplayer.****
 
What I would expect from WD Black!
Customer Rating
5.0 out of 5
5.0
Posted by: ITJim
from Maine
on August 1, 2021
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Note: The Black rectangles in the photos are deliberately placed in the images, by me, to remove personal information, activation codes, and serial numbers.
== Why Western Digital? ==
Reliability! Period. I have owned many WD drives, including Black drives, over the last 20 years. I have never had an issue with WD digital performance, longevity, quality, or reliability. They just work and they work for a long time! I own 2 WD Red 2TB NAS drives that have been under constant operation since 2013. I also have a WD Passport X USB 3.0 drive that has been my Xbox external mainstay since 2015.
If my goals are affordability, reliability, and capacity then the WD P10 Black is a no-brainer for me.
== Why a Mechanical Drive in this day and age? ==
Cost. I can get a lot of storage at a reasonable price with a mechanical hard drive. I can get the same capacity for ¼ the cost of an SSD. That matters to me. If you are like me then you do not have an unlimited gaming budget.
== The Drive ==
The Western Digital Black P10 2TB drive is not Western Digital’s fastest offering. It only offers a maximum read throughput of 130 MB/s according to WD’s spec sheet (140 MB/s according to the box art). My best guess is that the P10 is a 5400rpm drive. Why do I think this? First, WD doesn’t state in any of their marketing material the spin speed of the P10s. The P10’s throughput lines up nicely with other 5400 laptop HDDs that I could find online. Second, the D10s, WD’s super capacity external Xbox HDDs, are advertised as 7200rpm with a top throughput of 250 MB/s. Keep in mind that the P10 line covers from 1TB to 5TB of storage. The D10s are 8TB and 12TB respectively.

The P10 is slim. The case is a few centimeters larger, on all sides, than the actual hard drive housed inside. Please see included photo. The case is secured with very strong adhesive strips along all four sides of the clamshell. And then further secured with four screws. The clamshell is made up of hard plastic. The seams separating the clamshell would be imperceptible if not for the contrast between the white cover and the black body. The shell looks like it will do a good job of protecting the drive during travel or if accidently dropped.
The sides and top of the hard drive are secured inside the case by strategically placed shock absorbers. They look like little bits of stiff foam that are secured to the drive and the inside of the case by the same adhesive tape as the clamshell. The shock absorbers do such a good job that I had to hold the drive in my hand before I could feel any drive vibrations. And even then, the vibrations are slight even under heavy usage.
The drive interface is USB 3.2 Gen 1. This is fully backwards compatible with Xbox One’s USB 3.0 interface and USB 2.0. Maximum theoretical throughput for USB 3.0 and USB 3.2 Gen 1 are the same: 5Gbps (625 MB/s). At full speed, the P10 will never saturate the bus.
== How did it perform ==
All measurements were captured on my Xbox One S console. I measured several games for this review but chose to focus on Star Wars Battlefront II and Titan Fall 2. Battlefront II is the most annoying game, in terms of load time, that I own. Any improvement in this space is a deal sealer for me. I did test other games, but these are the two that stood out the most to me. Keep in mind that the inclusion of the Passport X is because this has been my mainstay since 2015.
Battlefront II
From Xbox home screen to Sign in Screen:
- WD Passport X to splash screen – 1.16.80 minutes
o Note: It took an additional 30 seconds to go from splash screen to game menu.
- WD Xbox to Splash screen - 56.12 seconds
o Note: It took an additional 10 seconds to go from splash screen to game menu.
Supremacy game mode. Time was measured from map splash screen to unit selection screen. This was to eliminate the time Battlefront II takes to find a multiplayer match:
- WD Passport X to game screen – 55.77 seconds
- WD Xbox to game screen - 47.73 seconds
Titan Fall 2
From Xbox Home screen to game splash screen:
- WD Passport X to splash screen – 1:26.50 minutes
- WD Xbox to Splash screen – 48.12 seconds
From Game menu to load campaign mission 2:
- WD Passport X to game screen – 46.97 seconds
- WD Xbox to game screen – (Mission 2) – 44.93 seconds
The biggest improvement I experience, for all games, was loading the game from Xbox Home Screen to the game’s splash page. I did not find as much of an improvement when it came to loading maps or campaign levels. The one place where I find load times do matter the most is in Battlefront II. Supremacy is a multi-level game where stage one occurs on the battlefield. Stage two transitions to one of the two team’s space battleships. The person with the fastest load time between stages gets first pick of the special “Tank” characters. The P10 did not help me get any closer to being the first to pick a “Tank” character. If your goal is first to “Tank” then you will find the P50 the better of the Western Digital investments.
== Portability ==
Portability is good. I own two Xbox Ones. The first is either a second or third generation Xbox One. The second is an Xbox One S. I had zero issues moving the P10 between both units. The first time running a game from the drive required some setup by each Xbox. But, after that setup was complete, every game stored on the P10 loaded up and was playable without issues. I have nothing to complain about.
== Setup ==
The P10 for Xbox comes pre-formatted as NTFS. Out of the box, you can use this drive directly with your Windows 10 PC. Some of my screenshots are from my Windows 10 PC. You will have to do the following to use it with your Xbox:
1) Turn on the Xbox and sign in
2) Plug the drive into an available USB port
3) Follow the on-screen directions.
Note: The Xbox will not recognize the drive if you plug in the drive before turning on the Xbox. This will not be an issue post Xbox format.
Now, you can start loading your game library onto the new drive. In my case, I wanted to copy the contents of my WD Passport X to the P10. Xbox allows me to do this under the storage management menu in settings. I have about 1TB of games loaded on the drive. How long did it take to copy the entire contents of one drive to the other? No idea. But I did time 17 minutes for a 57GB game. Based on that figure, I turned off my stopwatch and let the Xbox run over night. Now I have two drives with identical content. One drive for each Xbox.
Regardless of how slow this may seem it is still faster than re-downloading all my content off the internet which is, for me, 12.5 MB/s. USB 3.0 is 625 MB/s. If I do my math right the transfer speed of the game mentioned above was 55 MB/s. (57GB = 57000MB. Divide this by 17 minutes to get 3353 MB/min. And then to find MB/s divide 3353MB by 60 seconds to get 56 MB/s transfer.
== Final Thoughts ==
High capacity, decent performance, and budget friendly is where the P10 fits into my Xbox ecosystem. Load times are longer than can be expected with an SSD. But that performance is going to cost you up to four times as much for an HDD of the same capacity. I have a budget to work within. Plus, unlike the Xbox Series X, my Xbox One S and Xbox One both have traditional HDDs. Getting an external high-capacity USB 3.x drive gets me more of what I already have. I can store more games and bounce the drive from Xbox to Xbox as needed. The drive is protected by a very strong case. And the physical drive is held tightly in place by stiff foam bumpers. This drive is protected better than most portable drives I have owned. And I did see a boost in performance to my load times. I would not hesitate to recommend a WD Black P10 to my friends.
I would recommend this to a friend!
Mobile Submission: False
+1point
1out of 1found this review helpful.
 
 Phyn - Smart Water Sensor, 2-Pack - Black
Phyn - Smart Water Sensor, 2-Pack - Black
Don’t ever worry about leaks or floods in your basement, under your sinks, from your water heater and anywhere else around the house. Phyn Smart Water Sensors alert you audibly, visually and with SMS and app notifications to your phone the moment they detect water. Set your own alert thresholds for potentially damaging high and low humidity in the free Phyn app and customize settings to maximize battery life. Easily connects via Wi-Fi to your home network, no hubs necessary. Batteries included.
 
Does what it says it does. Needs minor tweaks
Customer Rating
4.0 out of 5
4.0
Posted by: ITJim
from Maine
on June 25, 2021
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I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
= Why did I get this? =
My home was built back in the 1980’s; well back before foundations were built with water management in mind. As a result, my foundation has a few leaks that I have had to deal with over the years. The foundation also allows water to penetrate my basement in the form of water vapor. I leverage the free space in my basement as living space. Temperature and humidity are controlled via a heat pump. However, my heat pump is incapable of communicating to me metrics regarding temperature and humidity. The Phyn Smart Water sensor solves both issues for me; to a point.
= Device Placement =
I have two Phyn Smart Water Sensors. My plan is to place one in my furnace room around the area that water bleeds through my basement wall when the ground is heavily saturated with water. The spot has been patched several times over the years producing various levels of success. The furnace room also serves as extra storage space. I want to keep an eye on both relative humidity, temperature, and I want to be alerted if water enters the area. You will notice in one of my photos that the water sensor has three copper-colored feet. If two of the three feet contact water then a text alert is sent to my cell phone, an audible alarm sounds, and the Phyn logo on the top of the water sensor will pulsate red in time with the alarm. I tested the unit by pouring water on the floor next to the unit. The alarm was loud enough to hear if I was in general proximity of the sensor. It does not need to be as loud as a smoke detector because it also sends out text alerts when an issue is detected.
The second sensor is monitoring my living space. This is the space that gets the direct benefits of the dehumidification from my heat pump. I want to track the difference in humidity between the furnace room and my functional space so that I can make changes to the way air flows between the spaces. This will allow me to maximize the efficiency of my heat pump’s dehumidification feature. This should allow me better control over the entire environment. I placed this second sensor on a shelf midway in the room.
= Setup =
You need to download Phyn’s software to setup and use the water sensor. I am using software version 7.5.3 at the time of this review. Attached to this review is a photo of the entire user’s manual. There is a web address in the manual if you need more help. If you are like me, then you will need to go to Phyn’s site to find the words to the magical enchantment necessary to remove the battery cover. I have included a photo of the unit with the battery cover removed. I hope it helps. The instruction manual skips the part telling you how to remove the battery cover. There is a little arrow on the bottom of the unit that indicates that that the cover twists off. This arrow is molded into the case, it is shallow, and it is very hard to see. And this theme repeats itself later in the setup.
Next, start up the application and follow the setup instructions. You will need to create an account before you can connect the water sensor to your home network. Why this is important is beyond me. Oh, and if the account registration fails then you will never know because neither Phyn nor the app will tell you. This is how I found out that you need an active, logged on account activate the water sensor and connect it to my home network.
Once your account is active, setup is fairly easy. There is a button on the side of the unit. Pressing the button puts the water sensor into setup mode. Just follow the onscreen instructions. The water sensor has a 3D barcode on the bottom of each unit. You scan this with your phone’s camera. However, the 3D barcode has poor contrast with the background when your cell phone light flashes on it. It took me a few minutes to discover that I had to photograph the barcode from an angle. Otherwise, my cell phone’s flash washed out the barcode enough to make the barcode unreadable.
Finally, I setup a “home” for each water sensor, set my tolerances for alerts, and finally set my water sensor’s metrics capture frequency to 3 times a day. This is the worst for battery setting for battery life. But, I live in an area where humidity and air temperature can change drastically on a daily basis. I can always dial it back if I see a consistent pattern over the course of a month or two.
= Metrics and Reports =
The metrics are simple. The unit captures two data points at every reading: Humidity and Temperature. Go into the app to read the data point. The data points are plotted on a small graph that shows the trend for both temperature and humidity over time. I can also review any alerts triggered by water or if either of the two data points are outside of my established tolerances. Please see my screenshot for an example of the alerts page and the graphs
The app allows you to setup multiple water sensors. But Phyn decided that each sensor must be in a different physical location such as “Home 1” and “Home 2”. This is even true if I have sensor in different rooms at the same geographical location. The application will enforce this rule even if both sensors share the same physical street address. The graphs are tiny. They cannot be expanded. And the rotation of the screen has no impact on the size or number of data points I can see on the screen. I have no idea how this app will operate if I want to see multiple months of data. It could be useful to not only see multiple months of data but to also see multiple months of data from multiple sensors in the same home all from the convenience of a single screen.
I do like that the sensor will send me a text if an issue is detected. However, the data points are collected so far apart that, other than water on the floor, it could take up to 24 hours before I know if my room temperature or humidity have passed beyond my pre-defined threshold. So, if you considering this product put in a room where tight humidity control is a must, then this is not the product for you. There are other products on the market that will take up to the minute readings of air quality, temperature, and humidity. However, those items are less flexible location wise because those products do not operate on batteries.
= Final Thoughts =
The Phyn water sensor is a set and forget device. It does exactly what the manufacturer claims it does. I would like to see some improvements with the app and the setup instructions. I want to be able to look at the sensors of my home from a single screen so I can know immediately if there is anything I need to address. As is, I feel that I am spending too much time navigating screens and not getting the most out of the data. I also would like the option of capturing more data points throughout the day. Three times a day is just too few for me to get a good picture of the environment.
I would recommend this to a friend!
Mobile Submission: False
+1point
1out of 1found this review helpful.
 
Ready to go mechanical? Look no farther than the The ROCCAT® Pyro Mechanical (Linear) PC Gaming Keyboard with Per-Key AIMO RGB Lighting, Brushed Aluminum Top Plate and Detachable Palm Rest. Its linear switches boast an optimized 2.0mm actuation point for a keystroke that is both responsive and reliable. Switches are tested to 50 million keystrokes, with a reinforcing brushed aluminum top plate providing added durability. Advanced anti-ghosting technology ensures gamers can press virtually all of the most-used keys simultaneously, with each of them registering and reacting in the heat of battle without fail. The Pyro is equipped with a detachable palm rest to suit both relaxed typing and aggressive gaming styles. Also featured is ROCCAT Easy-Shift[+] technology allowing deep control customization, doubling the function of every button just by holding down the designated modifier key (Caps Lock by default). The Pyro features the AIMO lighting engine, ROCCAT’s proprietary technology, with per-key illumination in 16.8 million RGB colors. AIMO reacts organically to your usage with vivid lighting displays right out of the box – without the need for extensive configuration. It also syncs with compatible products with state-of-the-art illumination scenarios flowing from device to device.
 
Great Keyboard, Software needs usability pass
Customer Rating
3.0 out of 5
3.0
Posted by: ITJim
from Maine
on May 28, 2021
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Setup:
Setting up the Roccat Pyro hardware is super simple. It is ready go right out of the box. Unbox, unwrap, plug in the USB cable into any running computer, and you will have a fully functional rainbow fest at your fingertips. The Roccat Pyro arrived while I was in the middle of my workday. I gotta pay the bills before ripping out the games. So, first experience with the Pyro was a day’s worth of typing on my work computer. The keyboard was recognized instantly as a keyboard and lit up under the rainbow bright default lighting profile. Done! Nothing to it!
Keyboard:
I really enjoy typing on this keyboard. The keys have good weight. The keys are not crowded. The surface area of the keycaps are about the surface area of a chicklet key on a laptop. The concave shape of each key fits my fingers well and prevents my fingers from slipping between keys. I played multiple games including Mechwarrior Online, Mechwarrior 5, Titan Fall 2, and Apex Legends. Titan Fall 2 and Apex Legends really put this keyboard through the paces. I spent most of my games pressing and holding W while also strafing from side to side, jumping, interacting with objects, and switching between weapons. I did not experience any ghosting. Everything, for me, felt quick and 100 percent responsive. This keyboard does everything I asked it to. And it performed without any issues or complaints.
I like the large volume knob. Windows and my headset have volume controls. But, prefer external, physical volume controls on my keyboard. The knob rotation is stiff and tactile. This is good because it will prevent you from blowing out your ear drums or fully muting your reflexively fine tune your volume. Additionally, the external volume control works on any computer without any setup on your part. This was equally true on my gaming laptop as well as my work laptop.
The per key lighting is bright and vibrant. I like the color bleed around the keys and. The number row also casts light onto the F-Keys for a cool reflective lighting affect. It is very Christmasy with the right color combinations. The Swarm software will allow you to adjust per key lighting. This includes per key light intensity.
I created a lighting profile for each game. It took me a few minutes to figure out how the profile creation system worked. There are zero instructions. But, once I figured it out, I found the experience to be simple and straight forward. I can set the Swarm software to auto detect my game and auto switch to the correct lighting profile. I could not get this to work for me. So, I had to manually switch between my lighting profiles. Once set, the Pyro did not have any issues with the color profile.
The keyboard has good weight. The elevation feet only have one height adjustment of a few millimeters. The bottom of the keyboard and elevation feet have rubber like traction pads. On a hard surface, like a wooden table, this keyboard is not slipping unless you shove it. The keyboard’s surround and bottom are all plastic. The keys rest on an aluminum top plate. There is a wrist wrest that ships with the keyboard. It is a handsome addition but, in my opinion, is not comfortable. It is made from the same hard plastic as the keyboard. I would have preferred some level of padding instead of the grate format Roccat went with.
Mystery Features:
This keyboard has two mystery features that I simply do not understand. First is Easy-Shift+. According to Roccat’s website, depressing the Easy-Shift+ key will unlock a host of features around my WASD keys. It is such an impressive feature that it is listed on the back of the Pyro’s box. The key can even be re-assigned in through Swarm. But what does it do? I have no idea. There are no printed or online instructions available for the Pyro.
Game Mode. What is Game Mode? Another mystery feature. This is a secondary function of the scroll lock key. A light next to Caps Lock and Num lock lights up when I press FN+Scroll. Otherwise, I have no idea what specialness this brings to my gaming experience.
Software Setup and Configuration:
The Roccat Swarm software is the connective tissue of the Roccat gaming eco system. Like Corsair, Logitech, Razor, and others, this is where you can configure your lighting profiles, connect them to games, connect the lighting effects to all other Roccat gaming hardware, and take advantage of features unique to the Roccat ecosystem. For example, you can set one of eight sound profiles for the keyboard’s key presses. No kidding. If you have ever had a fantasy that included a sci-fi laser sound coming out of your computer speakers every time you pressed a key on your keyboard, then Roccat’s got you covered.
The Swarm software allows you to set per key lighting, per key brightness, and the ability to assign half a dozen or so lighting effects. You can have up to five active keyboard profiles and, as far as I can tell, up to five saved keyboard lighting profiles. These profiles can also be assigned to specific games or applications by targeting the .exe for each game or application.
The software package has a lot of powerful features. You can create macros, re-assign Roccat default key bindings, and tie in AIMO. Roccat makes setting up simple lighting profiles simple and straight forward. You can choose from several prebuilt lighting effects or create your own customer effects. The custom effects can be setup per key, per common key groupings such as “All” and “WASD”, or per key. If you are doing a custom profile, then you will probably use all three in combination to create some truly unique profiles. Color profiles are not created in layers like some other ecosystems out there. Swarm’s keyboard layout interface is as simple as it gets.
Simple does not necessarily equate to great user experience. First, there are no instructions. There are some FAQs and some Q&A that can be referenced. But little to no helper text on any function in the software. Some functions such, as AIMO and Alienware integration, have links to external sites with “more information.” Every link leads to a 404 site not found error.
AIMO is Roccat marketing speak for Intelligent Lighting System. The Pyro has a global setting to turn on/off AIMO features. Like everything Roccat, there are no details telling me what AIMO really is, what benefit I receive by using it, or instructions on how to use it once I turn it on. The “more information…” link on the page is an instant 404 error in my web browser. According to Roccat’s website, “AIMO compatible gaming peripherals take advantage of our lighting engine, adapting to your play the more you use them and evolving over time.” And this means what exactly? I turned it on and did not see signs the Pyro was “adapting” as I played anything regardless how long I played.
The Alienware integration is not compatible with the Pyro. The only reason I know this is because I opened Pyro when the keyboard was not plugged into my computer. There is an Alienware screen when the keyboard is not attached and there is an on/off screen when the keyboard is attached. The full Alienware screen indicates compatible devices. Why the compatibility list is not available when the Pyro is installed is anyone’s best guess. I would have liked to a chance to test this feature since I tested the Pyro on my Alienware gaming laptop.
Finally, text needs to be bigger. Grey text on a black background in the smallest font you can use is not very useful.
Overall, I did not have a positive experience with the Swarm software. There are some cool and unique ideas in here that will enhance your enjoyment of your Pyro keyboard. The current iteration of Swarm really killed my experience with the Pyro keyboard. I recognize that Roccat is shooting for a unique ecosystem experience that you can only find with Roccat. There is some great potential here. But Roccat needs to take a serious look at their user experience before they will achieve their goal of offering a compelling software experience that compliments their products. Let alone differentiate themselves from their competitors.
Final thoughts:
I like the keyboard. It checks all the right boxes. The clickity clack of the keys are not over-powering or annoying. I like the feel of the keys. I like the weight and travel of the keys. 2mm depress and 4mm travel seem to be the current industry standard. The only keys with significantly shorter travel are the Cherry MS keys found on the R4 series Alienware gaming laptops. The colors are bright. The keyboard does not slip when typing or gaming. And all the keys are responsive no matter how many or how fast I mash down on them. I love the LED intensity and vibrancy. In my opinion, less Swarm, this is a solid keyboard and a joy to use.
Swarm killed the experience for me. Readable menus, helper text, manuals, working links to helpful information are all areas for improvement that would improve my experience with Pyro. I cannot recommend this keyboard until Roccat improves their software experience.
No, I would not recommend this to a friend.
Mobile Submission: False
+6points
8out of 10found this review helpful.
 
 Bowers &amp; Wilkins - B&amp;W PI5 True Wireless Headphones with Adaptive Noise Cancellation, Bluetooth 5.0 with Qualcomm aptX, Charcoal - Charcoal
Bowers & Wilkins - B&W PI5 True Wireless Headphones with Adaptive Noise Cancellation, Bluetooth 5.0 with Qualcomm aptX, Charcoal - Charcoal
B&W PI5 true wire-free headphones are attractive, well-built, and they deliver a refined sound quality. Featuring Bluetooth 5.0 with Qualcomm aptX technology these earphones ensure reliable connectivity whether you are streaming from your smartphone, tablet or PC. Allows connection of up to two devices at the same time, however, only one device can be used to play or make a call at a time. Download the Bowers & Wilkins free headphone app, available for Apple and Android for further control of the sound and noise cancellation, right on your phone. The PI5 headphones feature the latest innovations in adaptive noise cancellation along with 4 built-in microphones that pick up ambient noise and cancel it with an equal, but opposite, audio signal and enhance the call quality. There are three levels of Adaptive Noise Cancellation – High, Low and Auto, that can be controlled either by the multi-functional button on the left earbud or via the app. Similarly, the touch-sensitive button on the right earbud allows you to enable voice assistance. The buttons also allows you to control playback and phone call functions with single (play/pause, answer call), double (skip forward, end call), or triple presses (skip backward). Another stand-out feature of these headphones is the intuitive detection sensors that put the earphones on standby or reconnect them depending upon whether they are removed or put back on. The PI5s come with a sturdy and attractive charging case for charging the earbuds when not in use. The case is equipped with two 350mAh rechargeable batteries. Each earbud has a rechargeable battery which provides up to 4 hours of wireless playback. Including the charging case, the PI5 can provide up to 12 hours of continuous playback.
 
Potential to live up to the name. Just not yet...
Customer Rating
3.0 out of 5
3.0
Posted by: ITJim
from Maine
on May 22, 2021
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Bower and Wilkins PI5 Review (3 Stars)
I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
Setup – What did I test with?
The PI5s are easy and quick to setup. I synced these earbuds with my iPhone 6s, gaming laptop, and work laptop. The PI5s need to be in the charging case to make the initial sync relationship with your device. The connects with the PI5s are stable with all my devices. The True Wireless feature appears to be working as intended. However, I have had a few instances where the PI5s were forced off my device by a competing headset. This is probably due to wireless management rules on the device itself and not the fault of the PI5s.
Managing Sync Relationships
I will save you a lot of time. Use the B&W Headphone app to manage the PI5s sync relationships if you plan on using the PI5s with multiple devices. It is a pain to go into the Bluetooth app on the device you are leaving, disconnect the PI5s, go into the Bluetooth app on the receiving device, and press connect. Do this a few times and you will understand quickly why this is not the preferred method.
Open the B&W Headphone app and go to the “Connect” screen for the PI5. You can manage which device you want the PI5s to work with easy-peasy. It took me a week to figure this out. Why? Because the 3x7 pictural guide and the App’s helper text is inadequate. B&W does have a link to a user’s guide on their marketing page. Neither the included paperwork nor the App have a link to the user’s guide. The online guide does go deeper into some of the features of both the PI5s and the App. There is still plenty of room for improvement.
Sound:
These earbuds rock the bass. If you are the kind of person who enjoys feeling your music, then the PI5s will easily accommodate you. The PI5s also handle high volume with ease. I would caution listening to music at ear bleed volumes for long due to the strength of the bass. My preferred listening experience is moderate to low volumes. Even at low volumes bass is strong and present.
The PI5s strength is also its greatest weakness. The bass is so pronounced that the midrange gets lost with bass heavy content. For example, while listening to Meghan Trainers “Like I’m Gonna Lose You”, the bass notes and Ms. Trainers highs are front and center. But most of the mid-range felt like it was fighting for attention. Sturgill Simpsons vocals in Sound & Fury has an obvious auto tuner applied to it but these details are completely lost due to the heavy bass. If you are a bass head, then this is great! For example, Blue Man Group’s “The Complex” is a lot of fun due to the heavy reliance to PVC Pipe rhythms, drums, and screaming guitars. I even pulled up some random African drum pieces and they sound great; right in the sweet spot for the PI5s.
Pieces that do not have heavy bass tracks, or a strong beat, sound great. Classical music, for example, sounds great. Bach’s Double Violine Concertos, Mozart’s Piano Concertos, Vivaldi’s Four Season, and others were clear, full, and evenly spaced across the whole range of frequencies at any volume. But that evenness and clarity was lost when I switched back to something bass beat heavy like Electro Swing or K-Pop. I had to turn down the volume so as not to drown in the bass. This had the affect of reducing the rest of the content to a whisper.
Manual EQ and EQ presets would go a long way to solve this problem and allow the PI5s to shine across a variety of content. Unfortunately, this is not a feature in the B&W app. You can manage this somewhat if your music app has a built in EQ. Not all music apps have EQ. And B&W should offer this feature since they know the characteristics of the PI5 the best. I know that I would have enjoyed a greater variety of content if EQ, and in extension bass management, were made available.
Phone:
Phone calls are crystal clear on my end. The people I spoke with reported that my voice was clear but tunnelly. The earbuds have two microphones each. One facing the ear canal and one facing outward. The internal microphone is used to record voice. I own other earbuds that pick up my voice from inside the ear canal and do not suffer from this issue. I will not be using the PI5s for phone calls. Maybe this is something B&W can address through a software update.
Noise Cancelation:
What ANC? I could not tell the difference between ANC on or off. The biggest factor in noise cancelation for me was filling my ear canal with the proper sized silicon tip. Otherwise, ANC had zero impact on my listening and room experience. I could still hear my typing, the road noise outside my window, and the constant hum of my gaming laptop’s fan. Turning ANC “on” produces some white noise that I can only hear in a completely quiet room. Which, at that point, I do not need ANC. In my opinion, the ANC on the PI5s is inadequate.
Ambient Pass-Through, however, did work. There are three options: High, Low, and off. External noises sound a bit muffled due to the earbud and silicon tip filling my ear canal. Ambient High allows the external mikes to pick up everything in the room at a volume equivalent to what I would hear if I were not wearing the earbuds. Ambient Low performed the same task at roughly half volume. There is a bug with the Ambient volume control in the app. Several times the app reported an error communicating with the PI5s when I tried to move the Ambient Pass-Through from Low to High. Restarting the app resolves this issue.
Comfort:
B&W did a fantastic job making the PI5s and charging case look and feel like a premium product. The coloring, styling, look, weight, and absolute smoothness of all edges and connections are fantastic in my opinion. The last bit is the most important to me. There is nothing that kills the experience of an ear bud more than sharp edges in my ear. The PI5s are glass smooth everywhere the surface touches your ear.
The earbuds are designed to be twisted into the back of your ear just above the ear lobe. This keeps them in place. Activity such as eating, talking, moving your jaw around will loosen the PI5s just like other earbuds that rely on similar anchoring styles. Several times I had to check and adjust the PI5s in my ear. To B&W’s credit, the touch control surface is not sensitive enough to activate the touch control by touching the sides of the surface. This means that I will not accidently drop a call if I accidently activate the touch surface when adjusting the earbud in my ear.
There are three sizes of silicon tips that come with the PI5. The tips are soft and comfortable in the ear canal.
I can only wear the PI5s comfortably for about an hour. The PI5s place pressure on the cartilage on the top of my ear canal. This causes pain and discomfort within about an hour of wearing the earbuds. This is exasperated when I am talking or eating. I have the same issue with other earbuds I own that assert pressure on this same part of my ear. This may or not be an issue for you.
Controls:
The touch controls on the PI5s are simple. Play, pause, next, answer phone, hang up is about it. There are no volume controls on the touch surfaces. The touch surfaces are small. Thus far, I have had no issues accidently pausing music, jumping ahead to the next track, or dropping calls when adjusting the earbuds in my ear. This is an issue for me with other earbuds I own.
App Controls:
I have covered the App throughout this review. There are a lot of great features here that require additional instruction or helper text to get the most out of the PI5s. The user manual is available online on the PI5s marketing page. When I received the PI5s for review the user manual was not posted to B&Ws site. So, I had to figure out on my own what impact the different features had on my PI5s listening experience.
I would also like the ability to control the volume of the indicator sounds. They are simply too loud.
Final thoughts:
At time of this writing, I feel that the PI5s are a solid middle of the road earbud. As is, these earbuds are not for everyone. The PI5s need EQ and status volume controls. Call quality needs to be addressed. And please include the User Manual with the product. I should not have to accidently discover it. I truly feel the PI5s have the potential to be a great product, but, as it ships today, I would not recommend these.
No, I would not recommend this to a friend.
Mobile Submission: False
-2points
2out of 6found this review helpful.
 
 RAYCOP - RS Pro UV+ Handheld Allergen Vacuum - White
RAYCOP - RS Pro UV+ Handheld Allergen Vacuum - White
The first handheld allergen vacuum to use Steamless Heat Technology.
 
It cleans like it says it will clean
Customer Rating
4.0 out of 5
4.0
Posted by: ITJim
from Maine
on April 25, 2021
Images for this Review
(click to see full-size image)
User submitted photo
User submitted photo
User submitted photo
I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
The RAYCOP RS Pro UV+ Handheld Allergen Vacuum is a unique combination of a handheld vacuum and clothing iron. The body of the device resembles a diamond shaped robo-vacuum with a long handle running half the length of the device. This vacuum is uniquely designed to clean your mattress and pillows. It is designed to collect dust, dead skin, dust mites, and other contaminates that make it into your bedding while it sanitizes using heat and UV light.
Does it work?
I change my sheets, blankets, and pillowcases every weekend. I do not spend much time in bed. I close my eyes at bedtime and, what seems like seconds later, its morning. How much of a mess can I make just laying there all night? And, like you, I am more concerned with flies and mosquitoes buzzing around my head at night than I am about the millions of microscopic bugs feasting on my dead skin cells while I sleep. Occasionally, I will use my vacuum cleaner on my mattress. But, most household vacuums are designed for floors, furniture, and pet hair removal. The RS Pro is designed specifically to clean and sanitize your mattress and pillows. The attached photos are images of the dust box after cleaning my mattress and after cleaning my pillows. What looks like a white screen is naturally a black screen with wider holes. Yeah, gross.
Just for kicks, I used the RS Pro on a towel that my cat has slept on for the last two weeks. It is a tiny one foot by one foot square. I collected enough hair and dander to prompt me to clean the dust box. So, yes, I would say this works.
Does this remove and kill dust mites?
I have no way to test dust mite concentrations before or after using the RS Pro. I also cannot tell you how many dust mites, or the concentration of their dander, I captured in the RS Pro. I can tell you that that UV light and heat sanitize. And the RS Pro does both. The UV light is located directly behind the brushes and vacuum opening. There are air vents that blast the mattress and pillows located towards the back of the RS Pro. The UV light auto shuts off when the unit detects it has been removed from your cleaning surface. I put my hand under the hot air blower. It is not air drier hot but it does get hot. The instructions indicate that you should slowly move the Pro RS slowly back and forth across your cleaning surface. And they mean slowly. If you give your cleaning surface the once over, like you were pushing a floor vacuum, then you will miss out on all the benefits the Pro RS purports. So, functionally, the RS Pro does what it says it does.
Use:
Using the RS Pro is super easy. I must give a big shout out to whomever wrote the RS Pro user’s manual. Usually, with devices like these, you get a quick setup card, a URL to the companies website, and maybe a URL to the product user’s guide in micro print. Half the time there is no user’s manual to speak of. The RS Pro’s user’s guide is well organized, thought out, full of easy-to-follow pictures, and accessible for pretty much anyone. The guide shows how to clean your mattress and pillows. It also guides you to where you should focus your attention: head and foot positions. The manual clearly shows how to remove and clean the filters, clean the roller, and replace the UV Light. The manual is exclusively written in English. You will want to check with the manufacture’s website for additional languages.
The RS Pro is heavy for its size. Most of the weight is at the front of the unit. I did not find the weight an issue. There are two fins on the front bottom of the unit to keep it up off the mattress. There is also a wheel at the back of the unit to facilitate easy movement across the mattress. The unit is designed to allow for your pushing force to go into this wheel. My wife did comment on the weight being a factor for her. She could see her arm or back getting tired if she had a large mattress or a lot of pillows to clean. Otherwise, weight was not an issue.
My only other issue with the unit is the placement of the power button. It is located at the top of the handle. This forces me to keep my thumb to the side of the handle where I have less control over my grip and control over the unit. I must bend my thumb at the knuckle if I want to keep my hand in the optimal position. But, if I shift my grip, or lower my thumb to increase my control, then I risk shutting off the unit. I would have preferred the power button be located somewhere else on the casing so that I would not have to modify my grip when operating the RS Pro.
Maintenance and care:
You will clean the dust box every time you use this RS Pro. The dust box is easily removed from the RS Pro by pulling it straight up. The Micro HEPA filter is hidden behind a small door on the rear bottom of the RS Pro. And the filter is easy to pull out. The protective grill, roller, an UV lights are easy to access, remove, and service. The maintenance and care of the RS Pro is well thought out and accessible for anyone willing to take a moment to review the easy-to-follow instructions in the manual.
I would have liked to have seen the including of cleaning brushes. The instruction manual recommends cleaning the filter in the dust box with a toothbrush and the UV Light cover with another kind of specialized brush or cloth. It would have been nice if they included the optimal tools instead of leaving me to guess if a soft toothbrush is better or worse than a stiff bristled toothbrush. Are they both equally suited or am I risking something using one over the other?
Final thoughts:
Overall, I am satisfied with the RAYCOP RS Pro. It does pull a lot of nasty material out of my mattress and pillows. I was grossed-out when I saw what I was sleeping in every night. UV Light kills bacteria and other micro-organisms that do not tolerate UV Light. And the heat kills everything else. The proof is in the dust box. I have a few minor issues with the RS Pro that I think RAYCOP can fix in a future revision of their product. My final thought is I think I found a suitable replacement to using my regular vacuum to clean my mattress and pillows.
I would recommend this to a friend!
Mobile Submission: False
+5points
5out of 5found this review helpful.
 
 Alienware - m15 R4 15.6&quot; FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
Alienware - m15 R4 15.6" FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
With the 10th Gen Intel® Core™ i7 processors enabling up to 8-cores and 16-threads of multi-threaded performance, the latest generation of Alienware m17 goes beyond its predecessor. Featuring the new NVIDIA GeForce RTX 3070 with Ultimate performance for gamers and creators. Realistic ray-traced graphics and AI-accelerated DLSS. Our latest thermal technology, Advanced Alienware Cryo-Tech, is an engineering approach where an Alienware system’s gaming performance is never compromised by means of electrical and mechanical methods while maintaining system stability during the highest performance states.
 
Eating performance for breakfast!
Customer Rating
5.0 out of 5
5.0
Posted by: ITJim
from Maine
on April 7, 2021
Images for this Review
(click to see full-size image)
User submitted photo
User submitted photo
User submitted photo
User submitted photo
User submitted photo
I am a member of Best Buy’s Technical Insider Network, TIN for short. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
Initial Impressions:
This is the most powerful laptop I have ever owned.
The laptop has a very impressive look. The keyboard, for this model, is full RGB per key assignable. The default keyboard layout is bright teal. The top and bottom of the case have a honeycomb pattern that serves as passive cooling for the CPU and GPU. Under the vents are a black mesh that hides the laptop components, filter out dust, and give the honey combs an attractive dept that I have not seen on other laptops. The Alienware logo shaped power button, LCD cover logo, and heat vent LEDs are also 100% RGB assignable.
The Alienware m15 R4 body is made from a magnesium alloy with a nice, fingerprint and smudge resistant flat black finish. The finish is also has a nice texture. From Alienware’s website, “This stain resistant paint formula is a High-Performance Clear Coat…” The mouse pad and keyboard keys are also fingerprint resistant. I have not seen a single fingerprint or smudge after a week of ownership. The finish is well done.
Gaming:
Gaming is awesome. This system ate all my test games, at max settings, without any trouble. I also saw an increase in framerates for some of my older, more difficult to drive games that are based on CryEngine. The games I tested are Mechwarrior online, Mechwarrior 5, Titanfall 2, Star Wars Squadrons, Middle Earth Shadows of War, Dragon Ball Fighter Z, and Battletech. All games played at 60 frames or better for the whole gaming session. It was very playable and without any graphics tearing or stuttering. I also tested a few of these games on my external 32” G-SYNC enabled gaming monitor running at 240Hz at a 1ms pixel refresh. Everything ran perfectly.
The LCD screen can operate at 300Hz and 60Hz, has a 3ms response, 1000:1 contrast, and, according to Alienware’s website, can do “300-nits 100% sRGB color gamut.” It does not look as good as my dedicated gaming monitor, but it is impressive for a laptop.
I did run into a few issues. I noticed a significant slow-down while playing Titanfall 2. Large objects in the foreground caused the game to go from silky smooth to sluggish until the large object passed into the background or off screen. It is possible that the older game is having an issue with the 300Hz panel.
I also noticed a green after-image when scrolling text or images in MS Word or on the web when Windows “night light” mode was active. At first, I thought my eyes were tired and playing tricks on me. Nope. Maybe this is something Alienware can address in a future driver release.
The keyboard is very responsive and comfortable to use. According to Alienware’s website, these keys were co-developed with Cherry. The keys feel very solid with a healthy amount of resistance. They keyboard does not have the same feel as a dedicated gaming keyboard with Cherry keys but it is really good for a laptop. The RGB lighting is as intense as other Cherry keyboards I have used. The lighting intensity is strong enough to prevent the keys character cutouts from looking anemic like I have seen with other gaming laptop lighting attempts. The gaming laptop industry is getting better as a whole. Alienware is leading the pack in RGB lighting.
Benchmarks:
Let me put my performance claims where my mouth is. In addition to the m15 R4, I own a home-built gaming desktop, a mid-range gaming laptop, and an entry level gaming laptop. Below are the processor, GPU, and 3DMark Time Spy scores for each system. Brand names and models left intentionally absent.
(Alienware m15 R4)…………………....Intel Core i7-10870H, nVidia RTX 3070……. Score: 10624
(Gaming Desktop)……………………..AMD Ryzen 7 3700X, nVidia GTX 1660 Ti…. Score: 6609
(Gaming Laptop)….……………………AMD Ryzen 7 4800H, nVidia GTX 1660 Ti…. Score: 5688
(Entry level gaming laptop)…….......…AMD Ryzen 5 2500U, AMD RX 560X………..Score: 1945
The Time Spy benchmark targets the GPU more than the CPU. I did run PCMark 10 on all systems. This targets the CPU more than the GPU. The top three systems are all 8 core, 16 thread processors. The Intel and Ryzen 3700X scored close enough to call them statistically the same. My conclusion is that the m15 R4 has some serious GPU processing power. Also of note is that the other systems come in at different price points below the m15 R4.
Cooling:
Gaming gets loud and hot. Not hair dryer loud but loud enough that you will want to game with headphones on. For heat, I measured 125℉ at the base of the blower bezel after 30 minutes of playing Mechwarrior 5. The spot I sampled is located dead on the blower bezel directly below the LCD screen. Trace your finger from the space between the F7 and F8 keys all the way to the base of the LCD screen. You’ll feel the heat before you hit the screen. The cooling system in this system is significant. The system pulls air from two large vents on either side of the laptops. The system also has a passive cooling system with a large vent on the bottom of the laptop and a small exhaust between the top of the keyboard and the LCD screen.
The keyboard got warm but not uncomfortable. The system will manage cooling for you. However, you can create a profile for your game themes that will set power draw and cooling per game. That way, if you are playing Mine Sweeper, the cooling system is not trying to cool itself like it would if you were playing the latest Call of Duty game.
How is the system during normal computing tasks? The system generates quite a bit of heat for tasks like web surfing and MS Office. Heck, the system got hot while editing the keyboard RGB assignments. The system will rev the fan up or down based on thermal load. In my case, the fan silent for normal, low power activity. I measured 108℉ while doing nothing more than type this review in MS Word. This is an area I feel Alienware can make some improvements with power handling. There is no reason the system should be this hot for relatively lower power applications.
Alienware Software Suite:
The software suite allows you to set keyboard themes and power profiles for your games. You can set your games from High Power/full power cooling to low power/silent operation. For me, the most exciting, and frustrating, part of Alienware’s software suite is the RGB profile system. The fun part about this is that you can set each key, including the Alienware logos and exhaust port LED, to any color you want. There are some nice shortcuts to select popular key groupings: WASD, Numbers, Function Keys, QWER, and “All Keys”. If you select “All Keys” then you can assign one of six default color profiles: Spectrum, Rainbow Wave, Scanner (Night Rider), Default Static Blue, or a solid color of your choice. However, if you want to combine one of the default profiles with some custom key color combinations, such as WASD, then you are stuck in static, per key color land. The reason is Alienware does not allow you to build your lighting profiles in layers like Razer and Corsair. I found this a little frustrating. Flexibility is limited to static key color assignments. For my default color pattern, see attached photo, I set a static color to the whole keyboard and then assigned colors to each key one at a time. I used the above key groupings everywhere possible. The issue here is if I do not like the base color then I have to start all over again. Even more frustrating is that I cannot select more than one key at a time via either a left-click and drag of my mouse or by holding down the Shift or CTRL key while selecting keys. The last color used also does not remain persistent. For example, if I want to assign a certain shade of red to a group of individual keys, I have to click the key, chose the color red, choose the next key, and select the color red again. Preferable behavior is the color is applied to any key I press until I change the color. This would speed up my workflow in the absent of group key assignments.
I do need to be fair here. This keyboard is the brightest, most vibrant, and most configurable keyboard I have seen on any laptop. There is room for improvement, but I must give Alienware credit for making this keyboard available at this price point. If they are serious about gaming, and they obviously are, they will take this feedback and improve upon the software side of their RGB experience.
Finally, the Alienware Command Center sallow you to overclock your laptop through Fusion. I have never been comfortable with overclocking my equipment. You will want to get familiar with Fusion if you are into overclocking your equipment. The home page is a good place to view your CPU, GPU, and Memory metrics. There are two pre-configured power overclocking profiles with the option to create your own.
Final thought:
I have never owned an Alienware product before. After a week I can tell that Alienware is about more than just raw gaming power. It is all the little things that add up to an amazing computer experience. I could discuss the amazing wireless network performance, sound, and experience. But I do not have room. Overall, I am really enjoying my first Alienware laptop. I think they did a great job.
I would recommend this to a friend!
Mobile Submission: False
+11points
12out of 13found this review helpful.
 
ITJim's Questions
 
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 Bowers &amp; Wilkins - B&amp;W PI5 True Wireless Headphones with Adaptive Noise Cancellation, Bluetooth 5.0 with Qualcomm aptX, Charcoal - Charcoal
Bowers & Wilkins - B&W PI5 True Wireless Headphones with Adaptive Noise Cancellation, Bluetooth 5.0 with Qualcomm aptX, Charcoal - Charcoal
B&W PI5 true wire-free headphones are attractive, well-built, and they deliver a refined sound quality. Featuring Bluetooth 5.0 with Qualcomm aptX technology these earphones ensure reliable connectivity whether you are streaming from your smartphone, tablet or PC. Allows connection of up to two devices at the same time, however, only one device can be used to play or make a call at a time. Download the Bowers & Wilkins free headphone app, available for Apple and Android for further control of the sound and noise cancellation, right on your phone. The PI5 headphones feature the latest innovations in adaptive noise cancellation along with 4 built-in microphones that pick up ambient noise and cancel it with an equal, but opposite, audio signal and enhance the call quality. There are three levels of Adaptive Noise Cancellation – High, Low and Auto, that can be controlled either by the multi-functional button on the left earbud or via the app. Similarly, the touch-sensitive button on the right earbud allows you to enable voice assistance. The buttons also allows you to control playback and phone call functions with single (play/pause, answer call), double (skip forward, end call), or triple presses (skip backward). Another stand-out feature of these headphones is the intuitive detection sensors that put the earphones on standby or reconnect them depending upon whether they are removed or put back on. The PI5s come with a sturdy and attractive charging case for charging the earbuds when not in use. The case is equipped with two 350mAh rechargeable batteries. Each earbud has a rechargeable battery which provides up to 4 hours of wireless playback. Including the charging case, the PI5 can provide up to 12 hours of continuous playback.
 

Is there an App to set the equalizer?

App version 3.1.3 does not have EQ functions.
3 years, 1 month ago
by
Posted by: 
ITJim
 
 Alienware - m15 R4 15.6&quot; FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
Alienware - m15 R4 15.6" FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
With the 10th Gen Intel® Core™ i7 processors enabling up to 8-cores and 16-threads of multi-threaded performance, the latest generation of Alienware m17 goes beyond its predecessor. Featuring the new NVIDIA GeForce RTX 3070 with Ultimate performance for gamers and creators. Realistic ray-traced graphics and AI-accelerated DLSS. Our latest thermal technology, Advanced Alienware Cryo-Tech, is an engineering approach where an Alienware system’s gaming performance is never compromised by means of electrical and mechanical methods while maintaining system stability during the highest performance states.
 

Is this a per-key RGB keyboard or a 4 zone?

per-key RGB keyboard
3 years, 2 months ago
by
Posted by: 
ITJim
 
 Alienware - m15 R4 15.6&quot; FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
Alienware - m15 R4 15.6" FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
With the 10th Gen Intel® Core™ i7 processors enabling up to 8-cores and 16-threads of multi-threaded performance, the latest generation of Alienware m17 goes beyond its predecessor. Featuring the new NVIDIA GeForce RTX 3070 with Ultimate performance for gamers and creators. Realistic ray-traced graphics and AI-accelerated DLSS. Our latest thermal technology, Advanced Alienware Cryo-Tech, is an engineering approach where an Alienware system’s gaming performance is never compromised by means of electrical and mechanical methods while maintaining system stability during the highest performance states.
 

Is the display having G-Sync?

For the 300Hz screen:

From Alienware's site:
"15.6" FHD (1920 x 1080) 300Hz 3ms 300-nits 100% sRGB color gamut"

https://www.dell.com/en-us/shop/cty/pdp/spd/alienware-m15-r4-laptop?~ck=mn

I do not see any indication of G-Sync on/off in the nVidia driver settings.
3 years, 2 months ago
by
Posted by: 
ITJim
 
 Alienware - m15 R4 15.6&quot; FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
Alienware - m15 R4 15.6" FHD Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3070 - 512GB Solid State Drive - Dark Side of the Moon
With the 10th Gen Intel® Core™ i7 processors enabling up to 8-cores and 16-threads of multi-threaded performance, the latest generation of Alienware m17 goes beyond its predecessor. Featuring the new NVIDIA GeForce RTX 3070 with Ultimate performance for gamers and creators. Realistic ray-traced graphics and AI-accelerated DLSS. Our latest thermal technology, Advanced Alienware Cryo-Tech, is an engineering approach where an Alienware system’s gaming performance is never compromised by means of electrical and mechanical methods while maintaining system stability during the highest performance states.
 

Is the ram upgradable?

From Alienware's user's guide:

Onboard system memory
NOTE: The memory is integrated to the system board and
cannot be upgraded after purchase.

You can find the user's guide on Alienware's support site.
3 years, 2 months ago
by
Posted by: 
ITJim
 
 HP OMEN - 15.6&quot; Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB SSD
HP OMEN - 15.6" Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB SSD
HP OMEN Gaming Laptop: A thin and light premium gaming experience in an elevated design so you can play everyday. With an AMD Ryzen 7 processor, NVIDIA GeForce GTX 1660 Ti graphics and cooled by OmenTempest Cooling, it makes you think how it all fits into such a tiny little package."
 

Can this output 144Hz over hdmi?

Yes it can. I am using the HP Omen X 25f over HDMI as an external monitor.
Just be sure to use a HDMI 2.0 or newer cable.
Images for this Answer
(click to see full-size image)
User submitted photo
3 years, 11 months ago
by
Posted by: 
ITJim
 
 HP OMEN - 15.6&quot; Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB SSD
HP OMEN - 15.6" Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB SSD
HP OMEN Gaming Laptop: A thin and light premium gaming experience in an elevated design so you can play everyday. With an AMD Ryzen 7 processor, NVIDIA GeForce GTX 1660 Ti graphics and cooled by OmenTempest Cooling, it makes you think how it all fits into such a tiny little package."
 

Does it have Gsync?

This is not a Gsync monitor. At least I cannot find any information online or in the system drivers that tell me otherwise.
You can connect the laptop to a Gsync monitor and take advantage of all the features of Gsync with that monitor.
3 years, 11 months ago
by
Posted by: 
ITJim
 
 HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN Obelisk by HP Desktop: Play graphically intense games with this HP OMEN Obelisk desktop computer. You can easily store large amounts of media and other data on the 1TB hard drive and install games and programs on the 256GB SSD for fast access. This HP OMEN Obelisk desktop computer has 16GB of memory for multitasking effectively, and the Intel Core i7-9700 processor handles resource-intense programs efficiently.
 

How many cores are there in this pc

8 physical cores. This processor does not support 16-way multitasking.
5 years ago
by
Posted by: 
ITJim
 
 HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN Obelisk by HP Desktop: Play graphically intense games with this HP OMEN Obelisk desktop computer. You can easily store large amounts of media and other data on the 1TB hard drive and install games and programs on the 256GB SSD for fast access. This HP OMEN Obelisk desktop computer has 16GB of memory for multitasking effectively, and the Intel Core i7-9700 processor handles resource-intense programs efficiently.
 

Is there a gtx 1660ti installed or not? What size pwr supply?

It says in the name that it is a GTX 1660ti. I can confirm that the video card is exactly as described. It is the 6gb version of the card. The Power Supply is 500Watts.
5 years ago
by
Posted by: 
ITJim
 
 HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN Obelisk by HP Desktop: Play graphically intense games with this HP OMEN Obelisk desktop computer. You can easily store large amounts of media and other data on the 1TB hard drive and install games and programs on the 256GB SSD for fast access. This HP OMEN Obelisk desktop computer has 16GB of memory for multitasking effectively, and the Intel Core i7-9700 processor handles resource-intense programs efficiently.
 

Does this computer have a memory card reader built in?

No
5 years ago
by
Posted by: 
ITJim
 
 HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN - Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB Hard Drive + 256GB SSD
HP OMEN Obelisk by HP Desktop: Play graphically intense games with this HP OMEN Obelisk desktop computer. You can easily store large amounts of media and other data on the 1TB hard drive and install games and programs on the 256GB SSD for fast access. This HP OMEN Obelisk desktop computer has 16GB of memory for multitasking effectively, and the Intel Core i7-9700 processor handles resource-intense programs efficiently.
 

What is the operating system for the pc, and does it come with a virus protection app

Windows 10 standard. It ships with 30 days of McAfee.
5 years ago
by
Posted by: 
ITJim