AudioQuest Customer Service

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March 4, 2013
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October 27, 2023
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AudioQuest Customer Service's Answers

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AudioQuest - Cinnamon 6'7" 4K Ultra HD HDMI Cable - Black/Red

Upgrade your television setup with this AudioQuest Cinnamon HDMI cable. Solid 1.25 percent silver conductors provide clear audio by reducing distortion and jitter, while the air-filled foamed-polyethylene insulation offers enhanced signal strength. The 2-meter length allows for flexible placement options, and the PVC jacket supports in-wall installation. Designed to support resolutions up to 4K Ultra HD, this AudioQuest Cinnamon HDMI cable delivers excellent picture quality.

Why exactly do I need to spend $100 on this cable? What is the difference on this cable then any other HDMI cable ? $100 is asking allot,, so if I brought another hdmi cable from amazon what the advantages?

When it comes to choosing cables, there's no one "right" cable - it's a case of going with the best cable you can. This is because cables cannot improve the signal they carry, they can only make improvements by introducing less distortion into the system and doing less harm to the signal. The less distortion, the better. The best cable therefore is the one that introduces the least distortion and affects the signal as little as possible. The further up the line you go, the better it gets. This is equally true for digital cables as it is for analog cables.

I hope this helps.

Best regards,

Alasdair Patrick | AudioQuest | Customer Service | 949 585 0111

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Sky 4' 4K Ultra HD HDMI Cable - Black/blue

Only at Best BuyEnjoy the experience of 4K content with help from this AudioQuest Sky HDMI cable. The 4-foot length lets you connect components without leaving extra cordage to manage.

Is this a category 2 cable? I'm not sure if that makes a difference, or really what that means/refers to, but when I look on the back of my uhd movies that is the type of cord recommended to watch them at the highest quality available.

Best Answer

The names Category 1 and 2 have not been used in many years. Officially there are four types of HDMI cable: Standard Speed (with or without Ethernet) and High Speed (with or without Ethernet). Sky is a High Speed with Ethernet HDMI cable, and is fully compatible with 4K/60, HDR and HDCP 2.2.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - FLX-X Male-to-Female RCA Splitter - Black

This RCA splitter features solid long-grain copper conductors for reliable use and splits a signal from 1 male to 2 female RCA connectors.

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Can use the splitter to connect a sub to 2 receivers (soundbar and Martin Logan Crescendo with a sub out). Will use one receiver at a time. Thanks

You could, be we would strongly recommend connecting your sub to each component one at a time rather than use a splitter.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - 90° Narrow HDMI Adapter - Black

Built for tight spaces, this AudioQuest HDMI90N HDMI adapter features a right-angle design and a short body.

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What type of adapter do I need to connect an Amazon firestick to a HDTV that doesn't have a HDMI port?

Hello, if your TV does not have an HDMI port you are going to need an HDMI converter of some kind to convert the HDMI connection to the older component or composite video.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Forest 16.4' USB A/B Cable - Black/Green

Learn more about Magnolia Premium Installation This USB A/B cable is designed to transport digital audio, Internet and computer data and features solid long-grain copper conductors.

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Would this component cable fit/connect to an older home theater system and a new tv?

Hello, this is a USB cable which is normally used for connecting to computers or smart phones. It is unlikely that this cable would be able to be used to connect to an older home theater system.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Tower 9.8' 3.5mm-to-3.5mm Interconnect Cable - White

Transfer signals between 3.5mm-equipped components efficiently using this AudioQuest Tower TOWER03M 9.8' interconnect cable, which features solid long-grain copper conductors and cold-welded terminations for minimal distortion.

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The information for this item says the cable is 9.8 feet long in the title, but the description says it is 9.8 inches long. How long is it?

It's 9 ft. 8 inches (3.0 m.). Unfortunately Best Buy incorrectly listed it as 9.8 inches! Our apologies for the confusion.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Ocean 4' 4K Ultra HD In-Wall HDMI Cable - Black with blue accents

Only at Best BuyBoost the performance of your on-screen entertainment with help from this AudioQuest Ocean HDMI cable. It's 4 feet long to ensure a clean setup.

Do i have to have this hdmi cable in order to watch 4k resolution

As long as the HDMI cable can handle at least 18gbps, it will carry a 4K/60 signal. However, due to the quality of the conductors, the insulation, the connectors and the method of termination, Ocean will give you better performance than a 'generic' HDMI cable.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Cinnamon 3'4" 4K Ultra HD HDMI Cable - Black/Red

Complete your premium home theater system with this AudioQuest Cinnamon HDMI cable. Enjoy clear, precise audio thanks to the solid 1.25 percent silver conductors, and get more out of your TV's picture quality with High Dynamic Range pass-through technology, which increases color and contrast ranges. Designed to exceed requirements for HDMI 2.0 and HDCP 2.2 data streams, this AudioQuest Cinnamon HDMI cable supports HD televisions and Blu-ray players for versatile setup options.

Is this a 2.0a or a 2.0b Cable?????

Best Answer

All our HDMI cables conform to the HDMI 2.0b standard.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Cinnamon 3'4" 4K Ultra HD HDMI Cable - Black/Red

Is it 2.0 hdmi pass through or 1.4 hdmi pass through?????

Best Answer

The cable is fully compatible with HDMI 2.0 and 4K/60. You can achieve the full 4K experience with this cable connected to a UHD Bluray player and a 4K compatible TV.

7 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Sky 4' 4K Ultra HD HDMI Cable - Black/blue

Only at Best BuyEnjoy the experience of 4K content with help from this AudioQuest Sky HDMI cable. The 4-foot length lets you connect components without leaving extra cordage to manage.

Does it matter if the "arrows" flow towards the tv or away from tv

Best Answer

For the best sound quality, the arrows should point in the same direction as the signal flow, i.e. from your cable box (or BluRay player, Play Station, etc.) to the TV.

7 years, 1 month ago

Posted by:

AudioQuest Customer Service